--- description: Learn more about eFax price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eFax Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Fax Server Software](/directory/31088/fax-server/software) > [eFax](/software/174254/efax) # eFax Canonical: https://www.capterra.co.za/software/174254/efax Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/174254/efax?page=2) > eFax is a safe \& secure way to send faxes from any location using a computer or mobile device, eliminating the need for a fax machine. > > Verdict: Rated **4.0/5** by 70 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 70 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Consensus Cloud Solutions - **Location**: Los Angeles, US - **Founded**: 2021 ## Commercial Context - **Starting Price**: US$18,99 - **Pricing Details**: 30-day free trial, credit card required. Plus: £11/month or £110/year - send 200 pages and receive 200 pages. Pro: £16/month or £160/year - send 300 pages and receive 300 pages. Super Pro: £25/month or £250/year - send 500 pages and receive 500 pages. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Indonesian, Italian, Korean, Polish, Portuguese, Spanish, Swedish - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 38 more ## Features - API - Archiving & Retention - Audit Trail - Delivery Tracking - Document Management - Document Storage - Email to Fax - Encryption - Fax to Email - File Sharing - FoIP - Search/Filter - Template Management ## Integrations (3 total) - Google Drive - Google Workspace - iCloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Fax Server Software](https://www.capterra.co.za/directory/31088/fax-server/software) ## Related Categories - [Fax Server Software](https://www.capterra.co.za/directory/31088/fax-server/software) - [File Sharing Software](https://www.capterra.co.za/directory/30909/file-sharing/software) - [Digital Signature Software](https://www.capterra.co.za/directory/30739/digital-signature/software) ## Alternatives 1. [iFax](https://www.capterra.co.za/software/198884/ifax) — 4.8/5 (363 reviews) 2. [Documo](https://www.capterra.co.za/software/197267/mfax) — 4.8/5 (86 reviews) 3. [eGoldFax](https://www.capterra.co.za/software/205161/goldfax) — 5.0/5 (39 reviews) 4. [Fax.Plus](https://www.capterra.co.za/software/173529/fax-plus) — 3.9/5 (28 reviews) 5. [CocoFax](https://www.capterra.co.za/software/204795/cocofax) — 4.3/5 (51 reviews) ## Reviews ### "EFax Review" — 3.0/5 > **Shirita** | *17 February 2025* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: The low cost for this service was most appealing. > > **Cons**: Sometimes it took several tries for my fax to go through. > > Average experience, it accomplished the task I needed. ----- ### "Faxes are NOT Obsolete in HR\!" — 5.0/5 > **Mary** | *14 May 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The ability to send faxes online is a huge time-saver, and I immensely appreciate the confirmation emails that eFax sends to give me the peace of mind that my fax was successfully transmitted. Receiving faxes is easy with eFax as well since I receive them as attachments to emails, which allows me to download them and skip the hassle of hardcopies. > > **Cons**: eFax recently updated their website, and the new setup makes it more difficult to send faxes. Thankfully, I still have the option to switch back to the old view, but I have to select it every time I log in. I do not see any value in the redesign. > > In HR, faxes are, unfortunately, here to stay. With eFax, we can send and receive faxes effortlessly\! We use this service multiple times per month, primarily for medical paperwork and unemployment documents. It has been immensely helpful for us. ----- ### "Great Fax System" — 4.0/5 > **Anonymous User** | *14 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like that eFax is super convenient, easy to receive and send faxes. I like that you can access old faxes in case you missed something and I also like that you can store contacts for sending faxes to the same business/person in the future. > > **Cons**: I feel like it could use some updating. I don't like that you have to click a million things before the actual document will open up. > > Overall, we haven't had many issues with eFax and I would definitely recommend it. I like the ease of accessing all faxed documents and I like that you can store contacts and send faxes fairly easy. I also like that they send you an email when the fax was sent successfully, so there is no questioning\! ----- ### "Good web based product" — 4.0/5 > **Danielle** | *15 October 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I love that it is web based and the interface is simple and user friendly. I like that you can have multiple people access a fax in real time > > **Cons**: I wish fax cover sheets were customizable. I also wish that faxes were archived in system for longer than 90 days ----- ### "Great for people who send minimal faxes and wont require customer support" — 3.0/5 > **Melanie** | *06 September 2024* | Retail | Recommendation rating: 6.0/10 > > **Pros**: I first started using e-fax when it first came out and I really did it\! The fact that it links with Google and the drop box was great\! If something needed to be faxed it didn't matter where I was I could just upload the document and send it and it already has it's own cover sheet and you just upload your contacts and send which is great you don't have to worry about going into word and making your own version of a cover sheet. It takes care of everything that you need right away. > > **Cons**: The only thing that I did not like about e-fax was the customer service, I started get flooded with a bunch of spam of faxes to the point that it was shutting my down and I could no longer log in and this was long after my trial and I had signed up early enough that they were still giving out free trials at the time. And I could no longer log in even after paying. It took forever to get a hold of customer support and I cleared the cache and did everything that they said to do. > > My overall experience with e-Fax was was I would have to say like 6.5. I think initially the App was great until people started getting the numbers from data brokers and flooding the fax lines with spam and the lines just couldn't handle that type of traffic which is a shame because the app was a great App to use. It was so easy to integrate with your contacts and and drop box and you didn't have to worry about making face page for your fax. When your faxes came in they went directly to a cloud so you didn't have to worry about losing any faxes. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/174254/efax?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/174254/efax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data