--- description: Learn more about PowerDETAILS price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PowerDETAILS Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Law Enforcement Software](/directory/30222/law-enforcement/software) > [PowerDETAILS](/software/173766/powerdetails) # PowerDETAILS Canonical: https://www.capterra.co.za/software/173766/powerdetails Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/173766/powerdetails?page=2) > Since 2006, PowerDetails has helped process 16 million hours of Extra-Duty, Overtime, \& Special Events. > > Verdict: Rated **4.5/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PowerDETAILS? PowerDetails has helped process 16 million hours of Extra-Duty, Overtime, \& Special Events. We serve law enforcement and other public safety officials, keep track of their hours, and collect payments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 22 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PowerDetails - **Location**: ORLANDO, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$1 500,00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact PowerDetails directly for pricing information. - **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Automated Scheduling - Calendar Management - Communication Management - Employee Database - Field Reporting - Mobile Access - Reporting/Analytics - Scheduling - Shift Swapping - Third-Party Integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Law Enforcement Software](https://www.capterra.co.za/directory/30222/law-enforcement/software) ## Related Categories - [Law Enforcement Software](https://www.capterra.co.za/directory/30222/law-enforcement/software) - [Employee Scheduling Software](https://www.capterra.co.za/directory/30756/employee-scheduling/software) ## Alternatives 1. 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Easy to use and timely response from customer service" — 5.0/5 > **Kelly** | *08 November 2019* | Law Enforcement | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use and allows agency (supervisors, users) to access and coordinate our off duty employment 24 hrs. day. App for I-phone users is a plus. Customers can have rights to view their jobs so it reduces communication with the detail coordinator to track their request. Ability to send messages via the software. Creating invoices for customers via software, simplifies billing processes. > > **Cons**: Users need the administrator to do an override if they are a backup on a job and they want to signup for another job around the same time slot. PowerDETAILS views it as assigned and a schedule conflict with another job...warning/error message to the user. Would prefer a message that would inform the user but not count the backup as if it was an assigned job. > > It has simplified the tracking and managing of the off duty employment program at our agency and sped up the process with reacting to last minute requests or coverage issues. The users can manage their jobs from any location at any time from their laptops or cell phones without interacting with the off duty coordinator. Quick response from Customer Service and Software Support issues. ----- ### "Overall system" — 3.0/5 > **Debra** | *13 August 2020* | Public Safety | Recommendation rating: 6.0/10 > > **Pros**: Product easy to use but the billing feature would be nice if this can be disabled if not needed. UI like that they finally got an app for use on the administration side. > > **Cons**: would like to disable billing function when not in use. > > Customer Service is great and product work well ----- ### "WCSO Florida Extra Duty Software Review" — 5.0/5 > **Keith** | *09 December 2019* | Law Enforcement | Recommendation rating: 10.0/10 > > **Pros**: Separate messaging system- Only deputies that are involved/work extra duty details get messages about jobs. The rest of the agency is not bothered by emails that don't pertain to them. App for users- easy to use from agency issued cellphones. Customized Billing and Invoicing- Deputies are paid directly from employers 24/7 Tech support Easy to use as an administrator and user- Coping a past job to create a new job saves a lot of time for me. Adding recurring details can be entered for years in advance and changed at any time. > > **Cons**: We are still looking for an electronic payment system so employers can pay deputies directly without checks. I constantly deal with checks being lost in the u.S. Mail. > > Positive- Tech support is always their if/when I need them. Also- We have been approached by two other software companies. Neither have been able to duplicate what we need and what we get from Power Details. Customized payment methods. Other companies want to charge the employers for the software. This will not work or be allowed by our agency. Our yearly fee for Power Details is more than reasonable. ----- ### "Two months in..." — 5.0/5 > **Nathan** | *11 December 2019* | Law Enforcement | Recommendation rating: 10.0/10 > > **Pros**: The fairness and ease of use\! It allows all users the ability to see what jobs are out there in an easy to use format. The end users like that it provides a personal calendar and they have been able to get off duty jobs they were not able to before due to working shifts when the job was originally announced. > > **Cons**: As an administrator I love there are tons of reports, but there are a couple styles of reports I either have not found in the system or would like added. I really do not have any cons at this point and PowerDETAILS has saved me a tremendous amount of time. The only user complaints have been from some who work permanent days and have not been able to get as many jobs as they used to since the system allows equal distribution that is set to the administrator's preferences. > > From day one we have had a great overall experience and so far this has been the best software purchase I've been a part of. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/173766/powerdetails?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/173766/powerdetails) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data