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What Is RealVNC Connect?

VNC Connect is the original, budget-friendly desktop software for cloud and offline connectivity. Developed by the makers of one of the best desktop sharing systems, it provides instant remote access and support in one app. Built with security in mind, users love its simplicity and ease of use. With high-speed streaming, and superior image quality, it is platform-independent and one of the most popular Android apps for accessing Windows computers remotely.

Who Uses RealVNC Connect?

From small businesses working from home, to large corporations providing IT support to employees, we have a solution to suit the needs of any business.

RealVNC Connect Software - RealVNC Viewer
RealVNC Connect Software - RealVNC Connect session in progress

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Reviews of RealVNC Connect

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.2
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
60%
4
32%
3
7%
2
1%
Fernando
Fernando
SAP BW Consultant in Brazil
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Very handy!

5.0 4 years ago

Comments: It improves my ability to help customers when I'm working at my company's helpdesk because sometimes the user cannot explain exactly what is happening, so when you connect to their computer and see what they are doing, you can get the whole picture. It is also handy when I need help from the IT team, to activate a product or solve any computer problem without the need to go in site. Now that we are living in this pandemic hard time, any remote task is even more valuable.

Pros:

I like it because it is very easy to use, you don't need much configuration to get it working. It is easy to install and get it running. You can use it to help your customers when they need to share their screens and show you a problem which is hard to explain, but easy to show.

Cons:

Sometimes a firewall rule or a VPN is blocking your customer to share a connection with you, making it harder to get in touch and solve any problem. Maybe a wizard to help the user understand in plain english what is happening and then tell you could be better.

Graham
Analyst in Canada
Government Administration, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

VNC Connect - Gets you connected to the people that need connecting!

5.0 11 months ago

Comments: Fantastic! from sales, to implementation to support, excellent experience!

Pros:

Easy of use, footprint of program, permission tool to control access. Support is out of this world!

Cons:

Cost has increased considerably over the last few years.

Ryan
Senior Systems Engineer in US
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Was Good till there was an issue

3.0 4 years ago

Comments: I had a paid version and when I went to customer support for an issue/bug they directed me to a web url that I had mentioned in my ticket that I had tried. After that they pretty much said oh well and gave up. After that I knew that this was not the product for me or any of my colleagues

Pros:

I liked that I could use both the free and paid on one account. The software was good and had an easy time of connecting to my headless servers. The iOS app made it easy to connect from anywhere if I needed to quickly restart a service or something easy

Cons:

There was no file transfer and the customer support was horrific

Herman
Network and Security Administrator in Kenya
Broadcast Media, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

VNC Connect Review

5.0 2 years ago

Comments: Very good

Pros:

Help in remote control of the servers without affecting whats on the diaplay.User friendly with security features

Cons:

Some security appliance and firewalls cluster VNC as high risk application and automatically drop connections from the internet

Mohamed
telecommunication engineer in Libya
Information Technology & Services, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

VNC remote access

5.0 last year

Comments: with VNC no need to carry with you your computer if you want to access for support some one or solving technical issue with your work you just access from another pc or your phone its easy and useful just make sure your server is ON and accessed to internet

Pros:

it can be used from pc or mobile easy to use not complexaccess is fast and better than others

Cons:

there is no version for android TV not supported by OTP