--- description: Learn more about YouScan price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: YouScan Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/31028/social-media-monitoring/software) > [YouScan](/software/173036/youscan) # YouScan Canonical: https://www.capterra.co.za/software/173036/youscan Page: 1 / 6\ Next: [Next page](https://www.capterra.co.za/software/173036/youscan?page=2) > Cloud-based social listening tool that tracks brand mentions, analyzes sentiment, and surfaces insights from text, images, and audio. > > Verdict: Rated **4.9/5** by 124 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses YouScan? Midsize to large B2C businesses and global brands in consumer goods, retail, food and beverage, beauty, PR, and marketing. Also serves startups, SMBs, marketing agencies, and social media consultants. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 124 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: YouScan - **Location**: Egkomi, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$499,00 - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Armenian, Azerbaijani, Bangla, Bulgarian, Burmese, Catalan, Croatian, Czech, Danish, Dutch, English, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Macedonian, Malay, Malayalam, Mongolian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Tajik, Tamil, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria and 91 more ## Features - Audience Analytics - Audience Targeting - Brand Tracking - Campaign Analytics - Competitive Analysis - Competitor Monitoring - Content Management - Customer Engagement - Customizable Reports - Dashboard - Data Visualization - Engagement Tracking - Hashtag Tracking - Keyword Filtering - Keyword Tracking - Multi-Channel Data Collection - Negative Feedback Management - Performance Metrics - Real-Time Notifications - Reporting & Statistics - Reporting/Analytics - Reputation Management - Sentiment Analysis - Social Media Integration - Social Media Monitoring - Trend Analysis - Visual Analytics ## Integrations (9 total) - API - Creatio - Freshdesk - HubSpot Service Hub - Lovable - Lumen by Talkwalker - Microsoft Teams - Sprout Social - Zendesk AI ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Social Media Monitoring Software](https://www.capterra.co.za/directory/31028/social-media-monitoring/software) ## Related Categories - [Social Media Monitoring Software](https://www.capterra.co.za/directory/31028/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.capterra.co.za/directory/31655/social-media-analytics-tools/software) - [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software) - [Social Listening Tools](https://www.capterra.co.za/directory/33397/social-listening-tools/software) ## Alternatives 1. [Brandwatch](https://www.capterra.co.za/software/157048/brandwatch) — 4.2/5 (255 reviews) 2. [Sprout Social](https://www.capterra.co.za/software/121447/sprout-social) — 4.4/5 (609 reviews) 3. [Infegy Starscape](https://www.capterra.co.za/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 4. [Blabla](https://www.capterra.co.za/software/1079603/Blabla) — 5.0/5 (9 reviews) 5. [dima](https://www.capterra.co.za/software/1084782/dima) — 5.0/5 (6 reviews) ## Reviews ### "Indispensable Tool, Unparalleled Support" — 5.0/5 > **Leoné** | *06 November 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The feature set is where Youscan truly shines. The Insights Co-pilot is, without exaggeration, a game-changer. The ability to analyse images, the brilliant TikTok integration, and the sophisticated auto-categorisation have fundamentally changed not only the way we work but also the quality of our outputs. We are uncovering deeper, more nuanced insights from visual data and emerging platforms that were previously out of reach. > > **Cons**: The platform interface has certain limitations, such as the inability to compare different date ranges. > > Youscan has become an indispensable part of our daily workflow. From the very beginning, the platform impressed us with its ease of implementation. The interface is remarkably intuitive, allowing our team to get up and running with a minimal learning curve—a rare balance of power and simplicity. Our Customer Success Manager, \[sensitive content hidden\], is absolutely phenomenal. She is more than just a support contact; she's a true partner to our team. Her proactive check-ins, tailored training sessions, and incredible knowledge of the platform ensure we are always maximising its capabilities. What's more, the entire Youscan team genuinely listens. Our feedback is not only heard but actively implemented by the tech team, demonstrating a real commitment to client success. In a crowded market, Youscan distinguishes itself with a powerful platform and a customer-centric culture that is second to none. We cannot recommend it highly enough. ----- ### "Best Enterprise Listening Partner with competitive pricing" — 5.0/5 > **Cesar** | *14 July 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The solution is as good as if not better than most enterprise listening tools and their pricing is even better. They have excellent client managers that are always there to help my team with set up or to create deep insights for clients. > > **Cons**: There’s little or nothing I dislike about their service. My only request on the wish list is to include listening capabilities on live streams. > > YouScan has been our partner for the past 2.5 years, they have helped us grow the business and they are also understanding towards our needs. We have a complex set up of clients and they are always supportive of our business requirements. \[sensitive content hidden\] have been exceptional looking after me and my team. ----- ### "YouScan is a first-rate social listening service" — 5.0/5 > **Ann** | *13 April 2026* | Research | Recommendation rating: 10.0/10 > > **Pros**: YouScan prioritizes social media listening across a wide range of the most-used platforms. The support and customer service is top-notch, as well. > > **Cons**: It's inconvenient to have to re-authorize social media account access every three months, but it is understandable. > > Overall, YouScan is a high-value vendor for us. It aligns with our research-focused model and supports both ongoing monitoring and targeted projects. The breadth of social media platforms covered is one of its strongest advantages. In our experience, no other service provides comparable access across platforms and languages. The data is close to real time, which allows us to follow developing conversations without delay. For clients who are sensitive to reputation shifts, that immediacy is important. The filtering capabilities are also robust. We often work on complex topics so being able to refine searches and adjust queries as projects evolve is essential. We maintain long-term monitoring topics for legacy clients, and we also build short-term topics for project-based research. The platform supports both. The audience and author views are particularly helpful. We need to understand who is driving a conversation, who is engaging, and how influence spreads. The ability to review authors, engagement levels, and related posts within a defined time frame supports the analytical work we deliver to clients. Support has been consistently responsive and practical. As long as social listening remains part of our client work, we expect YouScan to remain our primary platform. ----- ### "Youscan experience" — 5.0/5 > **Julia** | *26 August 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I like that the Youscan gives me possibility to monitor the customer reviews and thoughts on all of the review platforms and also the support is very quick in resolving all the issues that arise during my workflow. > > **Cons**: There are restrictions based on the plan you have while working with TikTok channels, it would be great to have possibility to work with more channels on Listen 5 plan. > > The overall experience is good mostly because I am sure than any problem that I may have would be resolved by the support team in no time. ----- ### "Excellent social listening platform" — 4.0/5 > **Sarah** | *19 September 2025* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: We use this tool to do our social media listening, and it's been a game-changer. We've been able to find and participate in conversations that we would have otherwise missed. The starter plan is a great value\! The visual and audio insights are something we couldn't find with other social listening platforms. > > **Cons**: Compared to other social listening platforms, the UX isn't the best, and it can be a little clunky. I would not recommend it for team members who have a hard time learning new technology. I also wish there were a mobile app. The website doesn't work well on a mobile device, and being able to access insights on the go is paramount for social media teams. > > Overall, we are very happy with YouScan and look forward to unlocking more insights for our brand. They have already added several new features since we started our plan with them, and we can't wait to see what's next. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.za/software/173036/youscan?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/173036/youscan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data