---
description: Learn more about Sunwave price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Sunwave Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Mental Health EHR Software](/directory/32510/mental-health-ehr-software/software) > [Sunwave](/software/172475/sunwave)

# Sunwave

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> Sunwave Health is a platform offering EMR, CRM, revenue management, and telehealth to improve operations and patient outcomes.
> 
> Verdict: Rated **4.4/5** by 35 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Sunwave?

Behavioral health providers, medication-assisted treatment clinics, substance abuse treatment centers, clinical directors, finance departments, business development teams, admissions staff, and CXOs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 35 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sunwave
- **Location**: Delray Beach, US
- **Founded**: 2015

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Appointment Scheduling
- Calendar Management
- Charting
- Claims Management
- Client Portal
- Clinic Interoperability
- Coding Assistance
- Confirmations/Reminders
- Customizable Templates
- Decision Support Software
- Document Management
- E-Prescribing
- EMR/EHR
- Forms Management
- HIPAA Compliant
- Initial Assessments
- Medical Billing
- Patient Intake
- Patient Portal
- Patient Records Management
- Practice Management
- Progress Notes
- Reporting & Statistics
- Telemedicine Software
- Therapy Notes
- Third-Party Integrations
- Treatment Planning

## Integrations (8 total)

- CTM
- CallRail
- Five9
- PayPal
- Stripe
- Twilio
- WordPress
- authorize.net

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Mental Health EHR Software](https://www.capterra.co.za/directory/32510/mental-health-ehr-software/software)

## Related Categories

- [Mental Health EHR Software](https://www.capterra.co.za/directory/32510/mental-health-ehr-software/software)
- [Mental Health Software](https://www.capterra.co.za/directory/30217/mental-health/software)
- [Electronic Medical Records Software](https://www.capterra.co.za/directory/20028/electronic-medical-records/software)
- [Substance Abuse EMR/EHR Software](https://www.capterra.co.za/directory/32708/substance-abuse-emr/software)
- [Therapy Notes Software](https://www.capterra.co.za/directory/32668/therapy-notes/software)

## Alternatives

1. [Carepatron](https://www.capterra.co.za/software/195467/care-patron) — 4.4/5 (858 reviews)
2. [EHRYourWay](https://www.capterra.co.za/software/118789/ehr-your-way) — 4.9/5 (529 reviews)
3. [TheraNest](https://www.capterra.co.za/software/130400/theranest-mental-health) — 4.4/5 (1051 reviews)
4. [SimplePractice](https://www.capterra.co.za/software/130710/simplepractice) — 4.6/5 (2827 reviews)
5. [Valant EHR Suite](https://www.capterra.co.za/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews)

## Reviews

### "The stepper" — 5.0/5

> **Angelique** | *26 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I enjoy being able to use bulk signing. Really easy to navigate.
> 
> **Cons**: That sometimes it needs to go down for bug fixes
> 
> I feel its pretty good I enjoy using it.

-----

### "Efficient and Informative" — 4.0/5

> **Spencer** | *27 April 2025* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: Very efficient and informative. Helped the entire process flow smoother, giving me the confidence in making an informed decision.
> 
> **Cons**: User interface could use work. Overall, the process was smooth and informative, however the layout wasn't as clear as I hoped.

-----

### "Absolutely recommended" — 5.0/5

> **Abby** | *24 November 2024* | Alternative Medicine | Recommendation rating: 6.0/10
> 
> **Pros**: Lightning Step is super easy and convenient technology. It is helpful every time you use it
> 
> **Cons**: I am not able to get a hold of customer service as quick as I’d like
> 
> This technology is very helpful and anyone who who works in mental health would agree

-----

### "Would definitely recommend\!" — 4.0/5

> **Tiah** | *21 October 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: It's very easy to use.  Navigating the platform was simple without much hassle. Very comprehensive
> 
> **Cons**: Although it was easy to navigate, there seemed to be a few times where there were too many options to click through.
> 
> My overall experience using Sunwave was a positive one. Staff support was great throughout the process.  They were very attentive and always seemed willing to help.

-----

### "SUNWAVERS recover" — 4.0/5

> **Nina** | *02 October 2024* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Helpful tool for helping those with substance abuse recovery
> 
> **Cons**: Can take a while to seek ongoing continuous treatments when helping others
> 
> Took a little while but progress was there in having help support

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## Links

- [View on Capterra](https://www.capterra.co.za/software/172475/sunwave)

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