Who Uses This Software?

Mobile, on-premise and cloud-based app stability monitoring solution that monitors and tracks errors, bugs, custom diagnostic data, workflows, feature addition and more.

Average Ratings

9 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 4.5 / 5
  • Features 5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$59,00/month
  • Free Version Yes
  • Free Trial No
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Support Business Hours
    Online

Vendor Details

  • Bugsnag
  • https://www.bugsnag.com

About Bugsnag

Helps you capture, prioritize and fix errors in mobile apps, browser, mobile, front-end, and back-end all on one platform.

Bugsnag Features

  • Baseline Manager
  • Diagnostic Tools
  • Full Transaction Diagnostics
  • Performance Control
  • Resource Management
  • Root-Cause Diagnosis
  • Server Performance
  • Trace individual transactions

Bugsnag Most Helpful Reviews

Life saviour product for developers to detect and report crashes

Reviewed on 2019/08/09
Verified Reviewer
Software Engineer
Real Estate, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It's an amazingly powerful tool which we use in our firm for error reporting, monitoring, and resolving by checking the stack trace it provides line by line.
Best part I like about Bugsnag is its ability to share the stack trace for the error which helps me figure out the problem better.
I could integrate it easily into the internal chat tool we use in our firm, which helps me to keep notified about new error every time.
The application UI is pretty simple to use and get started with, along with the filters which are really helpful.

Cons: Nothing which I can say so far. I love the whole concept of it :)

Forget about log grepping when you have Bugsnag

Reviewed on 2019/06/10
Damian N.
Chief Executive Officer
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Sentry-like approach is the best approach of catching errors in applications deployed in production. It logs all uncaught exceptions - including stacktraces, and the context - e.g. user affected, request parameters, and anything of relevance. It aggregates all errors and provides stats on them. This allows us to know how often a particular problem occurs, and are able to identify and fix problems before a customer contacts our support. And if a problem is reported to us by a customer, we can easily filter errors by user, and see everything they had problems with. No more log grepping - which takes much more time, and provides less information. For some customers, we didn't aggregate app logs at all because Sentry was everything that we needed.

Cons: Sentry.io is more affordable than Bugsnag. All Sentry plans include features that are restricted to higher plans in Bugsnag.

Keep track your apps bugs!

Reviewed on 2018/10/03
Verified Reviewer
Web Developer
Information Technology & Services, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall Bugsnag is SUPER useful!

Pros: I've integrated Bugsnag in ALL of my projects. It's super easy to use and the setup is very minimal. If you're an app developer you should definitely be keeping track of your bugs! We've integrated Bugsnag with Slack and PagerDuty so we always know when a bug comes in. We've also used it to debug issues in production by logging certain data into Bugsnag. You could also record bugs for different app stages (local, staging, production).

Cons: The stacktrace doesn't always give you the full trace, so it can be difficult to find exactly where the bug is coming from.

Having all errors from all projects visible in one place makes troubleshooting problems a breeze.

Reviewed on 2018/06/25
Verified Reviewer
Coder
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I don't even have to log into a server to know exactly where an issue is. It saves me so much time and hair pulling. I remember clearly when we first started using it, and it was like a weight had been lifted! Can't say enough good things about Bugsnag.

Pros: With Node.js being asynchronous, it can be tricky at times to track down a specific bug. Integrating Bugsnag has saved me so much time hunting down problems. I can quickly see where a problem is, what it is, and how many people it's affecting. Notifications also make it easy to catch issues before the users do. I can even quickly tell whether the issue is on a production or development server.

Cons: The layout is great, but it took a little getting used to. There are a lot of good features in there, so there's a bit to learn, but definitely worth it.

Amazingly affordable bug tracking solution

Reviewed on 2018/04/23
Ben M.
Head of Development Technologies
Internet, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: GetApp
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The price is awesome (based on the number of team members, not the number of projects). It offers libraries and integrations with everything we've needed. Beautiful interface with simple tracking of each bug. Able to combine repeated instances of a bug into one automatically.

Cons: It's hard to find anything to complain about regarding Bugsnag. It's hard to remember to always set up the integration of new websites we launch, making it easy to miss issues on a site. But there's not much that Bugsnag can do about that, that's a human issue!

Read More Reviews