Square Appointments

Who Uses Square Appointments?

Salons (beauty, hair, and nail), barber shops, spas (including med spas/estheticians), tattoo parlors, and other service professionals with POS, appointment booking, and staff management needs

What Is Square Appointments?

Running a business is hard enough, especially if you're juggling multiple tools to do different things. Square Appointments is an integrated POS that comes with online scheduling and payment processing so that you can run your whole business from one place. It's a one-stop-shop solution that helps you save time and stay organized because it's customized for businesses who run on appointments. Square Appointments is now free for individuals, and really affordable for teams.

Square Appointments Details

Square

https://squareup.com/

Founded 2009

Square Appointments Software - 1
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Square Appointments video
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Compare Square Appointments with similar products

Starting price

N/A
US$25,00/month
US$10,00/month
US$19,00/month

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Square Appointments deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Videos

Square Appointments Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Social Media Integration
  • Third Party Integrations
  • Website Integration

View full list of Appointment Scheduling Software

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • SMS Marketing Managment
  • SMS Messaging
  • Social Media Integration
  • Task Scheduling
  • Third Party Integrations
  • Wait List Management
  • Website Integration

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  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Collaboration Tools
  • Color Codes/Icons
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Mobile Alerts
  • Multi-Location
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
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  • Automated Scheduling
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  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Compliance Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management
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  • For Chiropractors
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  • Estimating
  • GPS
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  • Job Management
  • Job Scheduling
  • Job Tracking
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Routing
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  • Calendar Management
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  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
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  • Email Marketing
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  • Event Calendar
  • Event Management
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  • Availability Management
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  • Calendar Management
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  • Confirmation/Reminders
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  • Customer History
  • Customizable Reports
  • Customizable Templates
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  • Document Storage
  • Document Templates
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  • E-Prescribing
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  • Email Invitations & Reminders
  • HIPAA Compliant
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  • Inventory Management
  • Live Chat
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  • Multi-Location
  • Patient Records Management
  • Records Management
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  • Registration Management
  • Reminders
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  • API
  • Activity Dashboard
  • Alerts/Notifications
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  • Billing & Invoicing
  • Booking Management
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  • Calendar Sync
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  • Client Portal
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  • Customizable Forms
  • Customizable Reports
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  • Ratings / Reviews
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  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • SMS Messaging
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  • Mobile Alerts
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  • Discount Management
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  • Multi-Language
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  • Online Booking
  • Payment Processing
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  • Rate Management
  • Ratings / Reviews
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
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  • Customizable Branding
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  • Real Time Reporting
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  • Booking Management
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  • Confirmation/Reminders
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  • Customer History
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  • Customizable Reports
  • Customizable Templates
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  • Customizable Forms
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Square Appointments Reviews

Read all 143 reviews

Average score

Overall
4,4
Ease of Use
4,4
Customer Service
4,3
Features
4,2
Value for Money
4,3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >10 001
Taylor W.
Taylor W.
Makeup artist
Cosmetics, Self Employed
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/04/05

"Favorite booking app"

Comments: Overall it’s my favorite booking app. It has everything in one without a monthly charge.

Pros: This is my favorite booking app. It has everything in one. Clients can book appointments and pay for service.

Cons: The only thing I don’t like about it is that I can add photos to appointments for category purposes. But clients can’t see the photos when booking. It would be nice to be able to put a photo next to the service on booking page

  • Reviewer Source 
  • Reviewed on 2020/04/05
Lucille G.
Event Director
Events Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019/10/31

"Easy All-In-One System"

Comments: I would highly recommend Square Appointments for a simple system that is elegant and user-friendly.

Pros: Square Appointments is great because it alleviates one less account you need. It handles merchant processing, product inventory, client records, appointment deposits and more.

Cons: I don't like the look/functionality of the embedded scheduling widget. It doesn't blend well with most websites and is very noticeably a square application. (Which I suppose is great/strong branding on their part)

  • Reviewer Source 
  • Reviewed on 2019/10/31
Kevin T.
Owner
Consumer Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/07/29

"Hands down the easiest and best appointment scheduling software."

Comments: Superb. Square appointments works great every time. Setup your hours, services, time required per services. Share your booking link. And ….GO!

Pros: Seamless integration with Squares payment system. One stop shop.

Cons: It’s so easy and does such a great job I don’t have any complaints at this moment.

  • Reviewer Source 
  • Reviewed on 2021/07/29
Zachery L.
salon owner
Cosmetics, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2021/07/18

"Flawed system, allow's clients to take advantage of your business"

Comments: horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like the requested feature. the flaws in the card on file protection system that can be deleted from the client end cost the business money. their last of understand for adding feature is crazy. they have no idea what things are like from out point of view and refusing to fix these feature cause they don't think its necessary.

Pros: I like its connected to my register system, their price is affordable,

Cons: the system is super flawed. to book an apt you can require a card on file for no show protection. However clients can book an apt put card information in, then after they book the apt all they have to do is log into their account and delete their card on file. I am not notified they did it and when they don't show up for their apt I can't charge them because they took their card off their account right after they made the apt. this is a joke. then on top of that they don't offer the feature to block clients from booking online.. so then I can't stop them from booking future apps when they owe me money for their no call now show.. when this was brought to their attention in community forms and new features .. they responded back they want the clients to be able to have control over their card information. no these clients would not exit without my business. they are my clients not their and they have no right telling me anything about my clients. I am super disappointment in square with this system and very upset that people who sit at a desk thinking they know what features are best when they don't run or own their own business let alone the field I am working in. bottom line there is no card on file feature despite what they say since a client can delete it themself and still keep and apt and not show up for it. I don't see square doing anything about it since this has been a on going topic for a year or more now.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2021/07/18
Lorrie E.
Lorrie E.
Independent Consultant
Professional Training & Coaching, Self Employed
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/06/02

"Square appointments allows seamless appointment setting."

Comments: Allowing clients to 0ay at appointment set up makes a smooth transition without multiple steps from other processors.

Pros: Square appointments is easy to use and features everything that a small service oriented business needs. I love that clients can pay for the service from the appointment page.

Cons: At first I was confused on how to make payment from appointment window optional. The steps could have been more clear.

  • Reviewer Source 
  • Reviewed on 2021/06/02