---
description: Learn more about RingByName price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingByName Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [RingByName](/software/169306/ringbyname)

# RingByName

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> RingByName is a powerful cloud phone service designed to make your business more efficient and save you money.
> 
> Verdict: Rated **4.6/5** by 69 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses RingByName?

Designed for businesses of all sizes and types including insurance, financial services, fundraising, healthcare, sales, and more. It helps with call screening, remote work, and sales enablement.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 69 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: InPhonex

## Commercial Context

- **Starting Price**: US$28,95
- **Pricing model**: Per User
- **Pricing Details**: RingByName is offered across four pricing plans, outlined below. 

Essential: $28.95 per user per month
Advanced: $34.95 per user per month
Enterprise: $44.95 per user per month
For Call Center plans, please contact InPhonex.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Australia, Brazil, British Indian Ocean Territory, Canada, Chile, China, Costa Rica, France, Germany, Guatemala, Honduras, Hong Kong SAR China, India, Indonesia, Japan, Mexico, New Zealand, Nigeria, Pakistan and 6 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- File Sharing
- IVR
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- PBX
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Text to Speech
- Third-Party Integrations
- VoIP
- Voice Mail

## Integrations (4 total)

- Google Contacts
- Google Docs
- Salesforce Sales Cloud
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)

## Related Categories

- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [Unified Communications Software](https://www.capterra.co.za/directory/31035/unified-communications/software)
- [IVR Software](https://www.capterra.co.za/directory/30231/ivr/software)

## Alternatives

1. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (881 reviews)
2. [800.com](https://www.capterra.co.za/software/208208/800-com) — 4.7/5 (347 reviews)
3. [Nextiva](https://www.capterra.co.za/software/175788/nextiva) — 4.6/5 (919 reviews)
4. [3CX](https://www.capterra.co.za/software/158704/3cx) — 4.4/5 (467 reviews)
5. [RingEX](https://www.capterra.co.za/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)

## Reviews

### "not h appy" — 1.0/5

> **peter** | *25 September 2024* | Packaging & Containers | Recommendation rating: 0.0/10
> 
> **Pros**: price
> 
> **Cons**: not being able to call certain numbers in the US
losing functionality when you made upgrades
incoming caller id is intermittent
> 
> tech support answers call but cannot fix our problems

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### "AMAZING Customer Support" — 5.0/5

> **Andy** | *06 April 2026* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Antonio’s customer support is top notch\!\!\! Thank you for all the hard work on all of our clients. You all are amazing\!\!\!
> 
> **Cons**: There’s not much to say. I’ve had an amazing experience with no negatives. Quick support, testing the fixes, etc…
> 
> Antonio and the rest of the support team are always so quick to respond and fix the issue right away. They are always fast to follow up and keep working at it if the issue persists. Nothing but great things to say about the support :) Thank you team\!

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### "Brendan's Stellar review" — 5.0/5

> **Brendan** | *11 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The support is incredible, I like that we tend to have the same technicians.
> 
> **Cons**: The pricing models, while competitive can be really confusing.
> 
> one of the better business decisions Ive made in my career

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### "Not great.  Ring Central is likely a better bet\!" — 2.0/5

> **William** | *09 August 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Sometimes it works well. I am obligated to have 40 characters for this form to be "valid."
> 
> **Cons**: We've been complaining about a simple issue for 12 months and no one has made a true effort to correct it.  We were told this was a small company, responsive to customer requests.  Not a single request made a year ago has seen the light of day.
All three of our phones ring when a patient calls.  Once the call is answered, the phone continues to ring on the other two phones until it is picked up and hung up.  This was brought to your attention the first week we began service.  It has been brought up multiple times since.  Nothing has been done.  In fact,  \[sensitive content hidden\] just wrote us a note saying the issue cannot be duplicated, so the issue has been resolved.  Here's the problem ... I have no idea who  \[sensitive content hidden\] is.  He's never sat here to listen to the ringing.  75% of my patients can tell you about the continued ringning.  And subsequently, 75% of my patients know that Ring By Name is substandard when it comes to customer service and responding to customer concerns.
> 
> Not great.  I chose this over Ring Central because of the promise of a small American company who would be easy to work with and responsive to our needs.  But it's more expensive, has less functionality, and no solutions are provided when concerns are brought up.  I'm torn between going back to Ring Central and dealing with infrequent calls to the Philipines for support and continuing to support our local business who reps Ring By Name.  We just hang on to the hope that Ring By Name starts to deliver on its promises.

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### "Univista Insurance Orlando" — 5.0/5

> **Yoisel** | *09 July 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: customer service and professionalism of its employees
> 
> **Cons**: Just mention that there are recorded calls that we search for and cannot find, it is always solved by asking the company but it would be very good if they appeared at the time of the search.
> 
> I think the experience has been good, very good management and response to our requests.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/169306/ringbyname)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/169306/RingByName/> |
| en-AE | <https://www.capterra.ae/software/169306/ringbyname> |
| en-AU | <https://www.capterra.com.au/software/169306/ringbyname> |
| en-CA | <https://www.capterra.ca/software/169306/ringbyname> |
| en-GB | <https://www.capterra.co.uk/software/169306/ringbyname> |
| en-IE | <https://www.capterra.ie/software/169306/ringbyname> |
| en-IL | <https://www.capterra.co.il/software/169306/ringbyname> |
| en-IN | <https://www.capterra.in/software/169306/ringbyname> |
| en-NZ | <https://www.capterra.co.nz/software/169306/ringbyname> |
| en-SG | <https://www.capterra.com.sg/software/169306/ringbyname> |
| en-ZA | <https://www.capterra.co.za/software/169306/ringbyname> |
| fr | <https://www.capterra.fr/software/169306/ringbyname> |
| fr-BE | <https://fr.capterra.be/software/169306/ringbyname> |
| fr-CA | <https://fr.capterra.ca/software/169306/ringbyname> |
| fr-LU | <https://www.capterra.lu/software/169306/ringbyname> |
| ja | <https://www.capterra.jp/software/169306/ringbyname> |

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