BrightSide Rental Management

BrightSide Rental Management

by Hawkins Computer Services

Who Uses BrightSide Rental Management?

BrightSide Rental Management is a complete management solution for your vacation rental agency or property management company. We develop powerful tools to make managing your company simple.

What Is BrightSide Rental Management?

BrightSide Rental Management offers a complete management solution for your vacation rental agency or property management company. We offer direct integrations with VRBO/HomeAway, Booking.com, and more. BrightSide makes it easy to manage your properties, rates, specials, and reservations in a single centralized system. We offer powerful APIs for custom website integrations, as well as portals for guests, owners, and maintenance teams.

BrightSide Rental Management Details

Hawkins Computer Services

https://bookonthebrightside.com

Founded 2006

BrightSide Rental Management Pricing Overview

BrightSide Rental Management starts at US$80,00/month. BrightSide Rental Management does not have a free version but does offer a free trial. See additional pricing details for BrightSide Rental Management below.

Starting Price

US$80,00/month

Pricing Details

One time $300 setup then monthly subscription based on number of units

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Support

Business Hours

Online

BrightSide Rental Management Features

Hospitality Property Management Software
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
For Vacation Rentals
GDS/OTA Integration
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Single Property
Commission Management
Contact Management
Guest Communications
Guest Experience Management
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Reservations Management
Vendor Management
Work Order Management

BrightSide Rental Management Reviews

Showing 5 of 17 reviews

Overall
5/5
Ease of Use
4.9/5
Customer Service
5/5
Features
4.9/5
Value for Money
5/5
Cathy M.
Owner/Manager
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/05/17

"Love this software!!"

Comments: Brightside has allowed me to advertise more this increased my bottom dollar substantially.

Pros: I like that it allows me to integrate with marketing channels. I like that customer support is always willing to make edits or changes to satisfy the individuality of my business.

Cons: Still working on improving the housekeeping portion but they are working on it so it’s not really a con.

  • Reviewer Source 
  • Reviewed on 2019/05/17
Catie T.
Reservationist
Hospitality, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/02/01

"Easy to Use with Great Features!! "

Comments: We have used BrightSide for years and it is so wonderful to see all the new additions to the software. They are constantly updating and making improvements. Making reservations is very easy and there are so many different options for running reports. They have also integrated with many other booking sites that has been great for our business. The Hawkins team is always available to help, answer any questions, and offer advice. They are always quick to fix anything we need.

Pros: The software is very user friendly with just about everything you would need for managing and renting properties.

Cons: Arranging the unit pictures takes time and would be easier if it were in a grid layout.

  • Reviewer Source 
  • Reviewed on 2020/02/01
Amy G.
owner/manager
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/01/17

"Brightside makes our business shine!"

Comments: With Brightside I'm more in touch with my business. I've had to manage rentals from halfway around the world for a couple weeks at a time. Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers. And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

Pros: How much it helped organize and streamline our day-to-day business and data. Our software before Brightside was good for property ownership but not management. Now we can manage our business, create reports, look ahead and plan for changes.

Cons: I'll be honest, Brightside is not as intuitive as I'd like. Once you learn the system, it's all good. But a few times I've had to call or email for support because I couldn't figure something out. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have always been prompt to respond. Knowing that I can reach out to them for guidance is a huge benefit.

  • Reviewer Source 
  • Reviewed on 2020/01/17
Renee C.
Owner
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/01/17

"Long Time User"

Comments: I have used several different software programs over the years, and BrightSide Rental Management is by far the best! I have been with BrightSide for many years (even before it was BrightSide) and have saw the growth and progress first hand as a user!

Pros: The ease of use! The BrightSide Rental Management support.

Cons: No cons! The support team is top notch! They are quick to respond to any issue I have ever had, which was typically and error on my end!

  • Reviewer Source 
  • Reviewed on 2020/01/17
Jimbo W.
General Manager
Hospitality, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/05/24

"Brightside"

Comments: Working with the company that developed this software is the real reason we use Brightside. Been in the business a long time and never got the personal attention that we get from Hawkins Computer. I would recommend this product and especially their company to anyone.

Pros: It is very user friendly. Training new employees is a piece of cake. Also being able to access from mobile devices makes it easy to work on the move.

Cons: With any software you can always find that "I wish I could do...." with this. We have had those in the past, asked the developers about it and always found a way to get the information we want.

  • Reviewer Source 
  • Reviewed on 2019/05/24