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What Is Microsoft Teams?

Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day.

Who Uses Microsoft Teams?

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

Microsoft Teams Software - Microsoft Teams channels
Microsoft Teams Software - Microsoft Teams files
Microsoft Teams Software - Microsoft Teams contacts
Microsoft Teams Software - Microsoft Teams meetings

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Reviews of Microsoft Teams

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.2
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Youngmin
Youngmin
Data engineer in Japan
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A Flexible Yet Complex Communication Tool

4.0 2 months ago

Comments: I was satisfied with Teams as a communication tool. It's highly flexible and widely adopted. While managing the details can be a bit cumbersome, it's still an excellent option for medium to large organizations.

Pros:

Microsoft Teams is a well-known and widely used communication platform. It integrates seamlessly with other Microsoft services like OneDrive and Office, making it easy to connect and collaborate. Teams allows you to communicate, organize your schedule, and even conduct video calls all within the same tool. If you're already using other Microsoft services, Teams is an excellent choice for flexibility.

Cons:

However, it can be quite heavy, much like other Microsoft tools. The web and app versions offer different features and functions, which can be confusing for some users. Additionally, Teams has relatively high operating costs and requires some expertise to manage its settings effectively.

Juliet
Knowledge Systems Manager in Ireland
Law Enforcement, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Very useful tool which extends beyond mere communication.

5.0 2 months ago New

Comments: Very useful tool which extends beyond mere communication.

Pros:

Very easy to communicate, hold meetings etc. Like the calendar functionality and seamless experience. Beneficial that one can keep everything in one place for a project.

Cons:

Can become difficult when arranging meetings with people outside of an organisation. You have to get used to working with the groups and individuals to avoid confusion. It has been tricky with us as the organisation limits what we can and can't share/save to Teams. It would be great if we could use it fully. Zoom has some better functionality for presenting training but as that is not our focus, Teams was a better choice.

Ami
General Manager in US
Construction, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Teams offers a wide variety of collaboration tools.

3.0 3 weeks ago New

Comments: Overall, the wxperience wasn't BAD. The tools offered in the Teams suite arent ineffective. We found the breadth of offerings to be suitable for keeping multiple teams, projects and tasks organized, and helping balance remote, in office and field team employees.

Pros:

Teams offers a broad array of collaboration tools from calendars, to digital meeting solutions as well as project and task reporting.

Cons:

I wish the interace was more uaer friendly. We ended uo switching to Asana because it was easier for our employees to navigate and use on a daily basis.

Bien
Systems and Service Operations Analyst IT in Australia
Food Production, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

MS Teams Experience

5.0 2 months ago New

Comments: Overall, MS Teams is a very reliable application as messaging platform including file sharing, calendar, planner, etc.

Pros:

It’s a one stop solution messaging platform

Cons:

Perhaps when there are hundreds of participants on a conference call we have to turn our videos on to stay connected but i believe this is something to do with the connection as well.

Christopher
Senior Creative in UK
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Go to video call software.

5.0 2 weeks ago New

Comments: After using Skype and Zoom since lockdown, we have settled on Microsoft teams as our main software package for video calls and communication within the company. It works well and has enabled us to keep on top of our communication with each oither..

Pros:

Microsoft teams, integrates well with Outlook and makes planning and organising calls and projects easy and stressfree.

Cons:

Sometimes sharing video can slow down a call, the sound doesn't sync and it can make presenting very difficult or look unprofessional. This is a problem with most video call software and it may be down to broadband connections, but it is an issue that affects a lot of people.