---
description: Learn more about Cisco Jabber price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Cisco Jabber Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Cisco Jabber](/software/212050/cisco-jabber)

# Cisco Jabber

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> Web conferencing tool that helps businesses with instant messaging, voice \& video calls, voice messaging, desktop sharing, conferencing
> 
> Verdict: Rated **4.3/5** by 1332 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Cisco Jabber?

Designed for midsize to large businesses in consulting, finance, healthcare, and other industries, it is a web conferencing tool that provides team messaging, remote collaboration, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 1332 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Pricing Details**: Contact Cisco for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Chat/Messaging
- Collaboration Tools
- Electronic Hand Raising
- Mobile Access
- Presentation Streaming
- Real-Time Chat
- Recording
- Screen Sharing
- Two Way Audio & Video
- Video Conferencing

## Integrations (3 total)

- Google Calendar
- Microsoft Outlook
- Webex Suite

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software)
- [Web Conferencing Software](https://www.capterra.co.za/directory/30075/web-conferencing/software)
- [Video Conferencing Software](https://www.capterra.co.za/directory/31895/video-conferencing/software)
- [Webinar Software](https://www.capterra.co.za/directory/30937/webinar/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
2. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24046 reviews)
3. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17483 reviews)
4. [Zoom Workplace](https://www.capterra.co.za/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews)
5. [Microsoft 365](https://www.capterra.co.za/software/58688/microsoft-365) — 4.6/5 (14035 reviews)

## Reviews

### "Acceptable tool for communicating" — 4.0/5

> **Samantha** | *31 October 2025* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: It did it’s job when it came to being able to chat with teammates and communicate with others in the enterprise
> 
> **Cons**: The fact that there wasn’t alot of opportunity to add other productivity or communication applications
> 
> Overall the experience with jabber was acceptable and it allowed us to communicate with others across the company

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### "Cisco Jabber" — 5.0/5

> **Bien** | *05 February 2025* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: Cisco Jabber is quite popular for its versatility and integration capabilities.
> 
> **Cons**: There can be occasional issues with call quality or connectivity, especially in areas with poor internet service.
> 
> Overall, my experience with Cisco Jabber has been quite positive.

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### "Cisco Jabber Review" — 5.0/5

> **Nathan** | *25 February 2026* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The streamlined interface and simplicity of the product make Cisco Jabber an easy solution to customer service phone calls.
> 
> **Cons**: There are some connectivity issues with using Cisco Jabber. However, these can be attributed to internet issues on the user end.
> 
> Overall, Cisco Jabber has been a solid product in my line of work, and has been a constant and stable piece of equipment.

-----

### "Outdated Technology" — 2.0/5

> **Sarah** | *27 November 2024* | Financial Services | Recommendation rating: 0.0/10
> 
> **Pros**: Easy tool to chat internally, easy to use.
> 
> **Cons**: Lack of additional functionality - many other tools allow chat + other options.
> 
> It was OK - just have better tools to use now that combine capabilities.

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### "Simple and easy" — 4.0/5

> **Verified Reviewer** | *24 February 2025* | Education Management | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to use, high quality communication.
> 
> **Cons**: Simple feature set, not the most stable, lack of auditing capability.
> 
> Easy to find coworkers and call or message them.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/212050/cisco-jabber)

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