---
description: Learn more about InSite price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InSite Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Facility Management Software](/directory/30211/facility-management/software) > [InSite](/software/166979/insite)

# InSite

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> InSite is a building intelligence solution delivering actionable insights for efficiency, ESG, and sustainability goals.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses InSite?

Primarily catering to commercial real estate, hotels, healthcare, education, and government property owners and managers seeking data visualization and building sustainability.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: InSite
- **Location**: Washington, US

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact AtSite for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras and 15 more

## Features

- API
- Accounting
- Compliance Management
- Customizable Reports
- Dashboard
- Data Connectors
- Data Import/Export
- Data Management
- Data Visualization
- Incident Management
- KPI Monitoring
- Maintenance Management
- Multiple Data Sources
- Performance Metrics
- Predictive Analytics
- Property Database
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Trend Analysis
- Visual Analytics

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Facility Management Software](https://www.capterra.co.za/directory/30211/facility-management/software)

## Related Categories

- [Facility Management Software](https://www.capterra.co.za/directory/30211/facility-management/software)
- [ESG Software](https://www.capterra.co.za/directory/33377/esg/software)
- [Data Visualisation Tools](https://www.capterra.co.za/directory/30696/data-visualization/software)
- [Rental Property Management Software](https://www.capterra.co.za/directory/30929/rental-property-management/software)
- [Business Intelligence Tools](https://www.capterra.co.za/directory/23/business-intelligence/software)

## Alternatives

1. [Rayven](https://www.capterra.co.za/software/173908/rayven-industrial-business-intelligence) — 5.0/5 (24 reviews)
2. [Metrikus](https://www.capterra.co.za/software/213572/metrikus) (0 reviews)
3. [Datadog](https://www.capterra.co.za/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
4. [ThingSpeak](https://www.capterra.co.za/software/210468/thingspeak) — 4.0/5 (2 reviews)
5. [Entrata](https://www.capterra.co.za/software/20372/entrata) — 4.6/5 (444 reviews)

## Reviews

### "InSite Review 5-30-31" — 5.0/5

> **Ron** | *30 May 2022* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: the absolute ease of use and ability to dial in to granular level of data with intuitive execution
> 
> **Cons**: Nothing it works great and has managed to help guide our operations teams to extensive reductions in consumption
> 
> The entire team at Insite have been fantastic to work with from day one.  Customer service is at a whole other level ad the willingness to adapt to our needs and reporting requirements is always a "we're on it " approach as opposed to the alternative.  I couldn't be happier with or give a higher recommendation on behalf of Insite for their service, platform and overall global execution.

-----

### "InSite On Going Commissioning" — 5.0/5

> **Donald** | *30 May 2022* | Commercial Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: The daily energy consumption reports sent directly to my email.
> 
> **Cons**: The more you use it the greater the value but the concern is time to work through it. See the Pro comment.
> 
> The team is very responsive and works diligently on behave of the client.

-----

### "Know your tools" — 5.0/5

> **James** | *27 May 2022* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: In a large facility with limited staffing and tens of thousands of points that could be monitored, having insight keeping an eye on facility ops, and reporting consistently, helps us understand much more rapidly what things require attention that we otherwise might not quickly detect.
> 
> **Cons**: I used to jump on line and manipulate the program quite a bit, and I'm not sure if that is still possible (I've been pulled into facility ops recently with less emphasis on energy and energy performance.)  this was very helpful for sharing information with my HVAC team to describe issues like simultaneous heating and cooling.
> 
> I personally think that, in 2022, that you cannot operate you facility to appropriate standards of perfomance without a building analytic program like Insight.

-----

### "InSite User Review" — 4.0/5

> **Paul** | *27 May 2022* | Facilities Services | Recommendation rating: 9.0/10
> 
> **Pros**: Integration ease was moderate in difficulty.&#10;Customer Service is excellent. \[SENSITIVE CONTENT\] is an superior communicator and leader of his team.
> 
> **Cons**: The software strains our IT infastructure at times.
> 
> Energy Savings&#10;Tenant Comfort&#10;Equipment Longevity

-----

### "Strauss, USAA RE Review" — 5.0/5

> **Grant** | *27 May 2022* | Commercial Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: It provides clear visualization about where our properties are at in terms of their energy savings and other metrics.
> 
> **Cons**: I tend to have trouble seeing the dashboard and logging into the website.
> 
> Very positive. \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\], and the rest of the team are outstanding, knowledgeable, and willing to do whatever it takes to come up with solutions for us.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/166979/insite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/166979/InSite/> |
| en-AE | <https://www.capterra.ae/software/166979/insite> |
| en-AU | <https://www.capterra.com.au/software/166979/insite> |
| en-CA | <https://www.capterra.ca/software/166979/insite> |
| en-GB | <https://www.capterra.co.uk/software/166979/insite> |
| en-IE | <https://www.capterra.ie/software/166979/insite> |
| en-IL | <https://www.capterra.co.il/software/166979/insite> |
| en-IN | <https://www.capterra.in/software/166979/insite> |
| en-NZ | <https://www.capterra.co.nz/software/166979/insite> |
| en-SG | <https://www.capterra.com.sg/software/166979/insite> |
| en-ZA | <https://www.capterra.co.za/software/166979/insite> |

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