What Is A1 Tracker?

Contract, risk, claims, incident, litigation, compliance, & insurance management software, Web-based with features for document management, approval workflow, log history, document templates, email notifications, contact notes, date and time stamps, customizable reporting, and document version control. Fully hosted or self-hosted options available with private labeling and integration to your web site. Multiple currencies and multiple languages.

Who Uses A1 Tracker?

Risk, contract, claims, insurance, incident, compliance, safety, procurement, law, & CRM software. Accounting, finance, HR, & single sign-on integration. Web Portals, Workflow Automation, & Analytics.

Where can A1 Tracker be deployed?

Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)

About the vendor

  • A1 Enterprise
  • Founded in 2001
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Costa Rica and 7 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others

About the vendor

  • A1 Enterprise
  • Founded in 2001
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Costa Rica and 7 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others

A1 Tracker videos and images

A1 Tracker Software - Contract Dashboards
A1 Tracker Software - Claims Dashboard Analytic
A1 Tracker Software - Contract Tracking
A1 Tracker Software - Risk Assessment Report
A1 Tracker Software - Contract Workflow Porta
View 6 more
A1 Tracker video
A1 Tracker Software - Contract Dashboards
A1 Tracker Software - Claims Dashboard Analytic
A1 Tracker Software - Contract Tracking
A1 Tracker Software - Risk Assessment Report
A1 Tracker Software - Contract Workflow Porta

Compare A1 Tracker with similar products

A1 Tracker

US$800,00/month
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US$1 000,00/year
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US$1 500,00
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Features of A1 Tracker

  • Access Controls/Permissions
  • Accounting
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Barcoding/RFID
  • Billing & Invoicing
  • Budget Management
  • CRM
  • Calendar Management
  • Case Notes
  • Claims Management
  • Claims Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Dashboard
  • Data Connectors
  • Data Visualization
  • Depreciation Management
  • Discount Management
  • Document Management
  • Document Storage
  • Electronic Claims
  • Electronic Signature
  • Eligibility Verification
  • Exceptions Management
  • Expense Tracking
  • File Sharing
  • Financial Risk Reporting
  • Full Text Search
  • Functions/Calculations
  • Gantt/Timeline View
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Insurance Policy Management
  • Inventory Management
  • Inventory Tracking
  • Investigation Management
  • Investor Reporting
  • KPI Monitoring
  • Maintenance Scheduling
  • Mobile Access
  • OSHA Recordkeeping
  • Offboarding
  • Onboarding
  • Participant Portal
  • Parts Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Portfolio Management
  • Pre-built Templates
  • Pricing Management
  • Prioritization
  • Private Equity
  • Project Management
  • Quotes/Estimates
  • Rate Management
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Response Management
  • Returns Management
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Self Service Portal
  • Service Management
  • Shipment Tracking
  • Sourcing Management
  • Supplier Management
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Training Management
  • Vendor Master Data Management
  • Version Control
  • Vesting Management
  • Warranty Claims Management
  • Warranty Tracking
  • Widgets
  • Workflow Management

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Reviews of A1 Tracker

Average score

Overall
4,9 (55)
Ease of Use
4,8 (55)
Customer Service
5,0 (55)
Features
4,7 (55)
Value for Money
4,9 (55)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Find reviews by score

5
91%
4
9%
Rufina B.
Rufina B.
Insurance Agent in US
Verified LinkedIn User
Insurance, 10 000+ Employees
Used the Software for: 2+ years
Reviewer Source

Very flexible and robust software

5,0 4 years ago

Pros:

We like that this program is extremely flexible and customizable. You can even have them help you pare the features down to only the things that are really necessary in your organization, which we liked since we were working on a budget. We use it primarily for insurance purposes like managing due dates and payments, recording documents, tracking a claim in progress, generating batch invoices and reports or following up with a client. However, this tool has also been used occasionally for managing some of our projects. The dashboard makes it possible for us to see all the important information in one glance.

Cons:

Because it is highly customizable and flexible, things can sometimes get really complicated especially if a less experienced administrator is handling it. So when we were in the process of implementing A1 Tracker, some questions and issues came up but their representatives were always way ahead of us and they were ready with a solution or suggestion even before we could ask.

Joshua F.
Claims Adjuster in US
Transportation/Trucking/Railroad, 1 001-5 000 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic Software and Fantastic Customer Support

5,0 2 years ago

Comments: I had a very good experience with A1. I was the primary system administrator for our company. The response time from customer support was short and the help they provided was spot-on. I have no complaints about this program.

Pros:

The ability to import data from our existing system and then manipulate that data to fit the new program was an awesome feature. This program was also very easy to use. The program is also customizable to fit the needs of our company.

Cons:

There is really only one “con” to mention. 1. Building “custom views” was a little difficult and took some time to learn.

Iris H.
Business & Customer Experience Manager in Puerto Rico
Transportation/Trucking/Railroad, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

User friendly software

4,0 10 months ago

Pros:

It is very easy to implement according to the needs of your business. It turns out to be very friendly to work on it.

Cons:

Really satisfied with the product. Nothing bad to say.

Kimberly A.
CLAIMS MANAGER in US
Transportation/Trucking/Railroad, 1 001-5 000 Employees
Used the Software for: 2+ years
Reviewer Source

CREATING EFFICIENCY IN A PAPER FILE WORLD

5,0 last year

Comments: Here at Brown Integrated Logistics we were previously using disjointed systems to manage our claims management system, consisting of a TMS software, paper records, and excel sheets. We had to aggregate information across a multitude of various claim types, such as Workers Compensation, Auto Accidents, Warehousing Property Claims, Cargo Claims, Slip and Fall Claims, Occupational Accidents, Torts, 3rd Party Property Damage, and Bodily Injury as well as Litigated claims. In fact, we love the fact that we can add as many claim types as we need, and change the display of information based on claim type and user permissions. We can give claim admins and adjusters access to more details about a claim, such as documents, reserves, and financials, while limiting access to field staff to just the basics to record a claim. We love the fact that we no longer have to run OSHA reports manually, the old fashioned way. We can now generate all of the OSHA reports and the First Report of Injury right from the system, and limit the report by department, location, and subsidiary company. This really simplifies our OSHA reporting compliance process. The financials are another strong point. We can finally track all claim-related costs and reserves in one place, allowing us to run financial reports for our executive management team at a moments notice.

Pros:

The ability to modify our current program without making contact with A1. The flexibility is unsurpassed compared to other programs. The attention detail and work arounds help mold this program to our specific needs. The knowledgeable team and staff work with us to collaborate on creating new product within the program. Customer Service is top-notch. Questions and issues are resolved in a timely fashion, sometimes quicker than expected. While meeting expectations are always a bonus, A1’s staff always exceeds our expectations and a regular basis

Cons:

There was a lot of data to import; sifting through all of the data to import and organizing that was time consuming. Additionally, we invest the time up front into understanding our short and long term business needs to collaborate with A1 on how to best “structure” the system. Because A1 Tracker is so customizable, there are lots of decisions to make for a business owner to optimize for users and for the business needs.

Catherine K.
Guarantee Administrator in Canada
Used the Software for: 2+ years
Reviewer Source

We've used A1 software since 2013 and very pleased with the quality of product service and support.

5,0 4 years ago

Pros:

I oversee product warranty claims for around 250 dealers, who are responsible for handling customer guarantee repairs and product registrations. A1 Enterprise was our software of choice because our warranty, product registration, and RMA process is chalk-full of complex business rules which requires automation. Our products and guarantee process are complex, due to each product having many associated parts and sub-assemblies, where each can have various warranty coverage types and limits. A1 Enterprise also provided an interface to our ERP accounting software, which gives us more control over how our products and claim costs approvals flow between the two systems. This interface reduced burden on me and our accounting department. We have collaborated continuously with the team at A1 to clearly define our business requirements to ensure we get what we need, and the team at A1 invests their time to thoroughly understand our business needs. Pros: The team at A1 is very competent with their technology and our requirements. They know how to present solutions to complex business needs, and are very responsive to changes and support requests. Additionally, A1 Tracker as a software is rich with customizability, administrative features, and workflow features that make my job easier and more efficient. In comparing my time spent managing claims in the previous system, A1 Tracker gave us a 90% increase in efficiency.

Cons:

A1 Tracker is an application that takes time to understand and grow into. Any administrator taking on this application should be aware that a time investment on their part is needed to ensure a successful implementation. Additionally, I would like to see Dashboard reports with charts and graphs, although I hear rumors that's coming in 2018!