Social Places

Social Places Services

Comments: Highly recommend! Very innovative product.

Pros:

Awesome and easy-to-use dashboard. Fantastic for scheduling social media content and enjoy the internal approval option. The reporting tool is excellent.

Cons:

It does have bugs every now and then however, they are attended to quickly and efficiently.

Social Places Review

Comments: I love working with Social Places. The team is amazing. Extremely friendly and helpful. Quick turn around times. Always available to assist

Pros:

I love that the system is easy to navigate and understand. I also love that changes can be made almost instantaneously with the help of their efficient IT/dev team

Cons:

There's not much that I dislike. The only thing I could recommend is for the review dashboard to look a little less full

Very friendly to use

Pros:

the automated response that makes easy to communicate with customers.

Cons:

Not being able to communicate live with our customers.

Want to manage your reviews, reputation, listings and social media, ads and bookings in one place?

Comments: Their software keeps proving to be innovative, they're constantly adding new, improved and better solutions to their services which is great for the present and future of businesses!

Pros:

The GoListings, Ads and social media audits features are definitely the most impactful for our business. It’s super easy to use and if you’re not familiar with it the team is great at onboarding!

Cons:

The filter feature on the dashboard I can sometimes be a bit buggy and I've struggled with it a few times, but the support team is always quick to help when users get stuck or if there's a system issue.

Fantastic Socila media Managememet Platform

Comments: Excellent service and easy to use platform

Pros:

Google reviews are easy to view and reply to. Content scheduling is a breeeze

Cons:

Wish we could group stores into categories so that we can share posts to a ready built group of stores instead of having to select each store every time we want to share to multiple stores

A professional company overall

Comments: I love working with the team at Social places. Every staff member is so friendly and professional and I feel that we have built such a great relationship with them over the years. They are extremely supporting and assist us with all our queries in such a short turnaround time.

Pros:

I love social places and their software as its so easy to use and we get all the information that we need from it.

Cons:

There wasn't anything in particular that I didn't like about the software.

Highly Recomend Them

Comments: Since we started using the application it has streamlined our customer response management, if any issues arise they get sorted out quickly and easily

Pros:

Offers many different systems that help with automation responses to client reviews and comments.

Cons:

No cons to speak of really, the AI takes a little time to train and learn but once going works really well but really not an issues.

User friendly and functions

Pros:

I love that they are always willing to assist, even if it's a short turnaround time. Friendly and professional staff!

Cons:

Social Places is a super user-friendly, all-encompassing software that has been a lifesaver for my clients and I! Plus, their tech and team support are superb!

A very effective software that enhances brand awareness and boosts marketing.

Comments: Boosting brand presence and retrieving customer experiences helps to improve in various aspects.

Pros:

The efficiency of review responses and the ease of access in retrieving customer details to resolve any queries/complaints.

Cons:

In my opinion, there is nothing negative about the software. It is very easy to use and makes the job at hand manageable.

One place to rule them all!

Comments: Good experience from the first meet with the team, from their presenting to our monthly status meetings.

Pros:

If you are running a chain of stores, you need software to manage all your listings. SP is intuitive and their offering keeps growing, offering us more benefits as they add.

Cons:

There is a set-up period where the internet has to be scoured for duplicate unofficial listings and it is difficult to find them all. It is a manual process performed by the SP team.

Highly recommend Social Places!

Comments: Great experience - excellent customer service, great products and overall a really positive experience.

Pros:

Beautiful, easy to use interface! Constantly iterating and improving the software

Cons:

There is nothing for me to add into this section

User-friendly

Pros:

I love how user-friendly the platform is, easy to navigate and amend scheduled content if need be.

Cons:

I would love to be able to group certain pages together when schedule the same content.

Most user friendly Martech software

Comments: Awesome , really great service and onboarding was really hands on

Pros:

Ease of use , aggregation of data is next level

Cons:

Intergration with App Store reviews but have been notified it’s coming soon

Easy to use and effective

Comments: One place to reply to our customers and improve overall customer experience

Pros:

Easy to use and insightful. The team is amazing and always available.

Cons:

There's not much to dislike. Everything is just easy to find.

Content Workflow

Pros:

It’s very user friendly and accessible. Scheduling on the platform is great too!

Cons:

That you can’t change your posts once you bulk schedule for stores.

Soil Places employee review

Comments: That you can quickly improve on customer services as you would be aware of your shortfalls as a brand.

Pros:

Very efficient way of getting in contact with the customers of the brand

Cons:

Even non-patrons may use this platform and provide a review even if they never experienced anything on that particular brand.

Love this program

Comments: very professional and a dream to work with this team

Pros:

Reporting is easy to use and very clearly laid out

Cons:

I cant find any cons to this software to be honest

Social Places Review

Comments: My overall experience utilizing this platform has been amazing. There are literally no cons to actually point out.

Pros:

I love the fact that it is so easy to navigate through all the various options. It is by far the best platform I have worked on.

Cons:

There are absolutely no cons about this platform. I love it!!!

Social Places review

Comments: Quicker customer response times

Pros:

Easy dashboard, great customer feedback management

Cons:

Nothing much besides that we can access facebook rating for now

A great customer engagement tool

Pros:

All reviews can be managed en masse, which keeps the process a lot more streamlined and the trends highlighted by the AI allow you to capitalise in areas where you have momentum.

Cons:

I haven't had any negative experiences using Go Review.

Social Places Service

Comments: Social Places is an incredible team to work with. They are super effective at communicating and they know what they are doing.

Pros:

The ability for it to specifically target people we were looking for to grow our business

Cons:

Cant think of anything that we didnt like