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South Africa Local product
Social Places

Social Places

South Africa Local product

What Is Social Places?

Social Places Product Suites include:

Listings - Setup Optimize Manage Location pages across channels.

Reputation - Centralize & respond to feedback across multiple channels.

Social - Upload, Manage & Approve localised content at scale.

Ads - Paid Media & Data visualization across 100+ platforms.

Bookings - Booking & Appointment software built specifically for franchises.

Who Uses Social Places?

Customer feedback and reputation management platform designed for multi-location and franchise brands, restaurants, banks, telecommunication businesses, retailers, as well as government officials.

Social Places Software - Listings Reporting Suite
Social Places Software - Reputation Reporting Suite
Social Places Software - Social Reporting Suite
Social Places Software - Bookings Reporting Suite

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Reviews of Social Places

Average score

Overall
4.9
Ease of Use
4.9
Customer Service
4.9
Features
4.8
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
86%
4
14%
Claudia
Claudia
Co-Founder in South Africa
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Social Places Services

5.0 3 years ago

Comments: Highly recommend! Very innovative product.

Pros:

Awesome and easy-to-use dashboard. Fantastic for scheduling social media content and enjoy the internal approval option. The reporting tool is excellent.

Cons:

It does have bugs every now and then however, they are attended to quickly and efficiently.

Social Places Response

3 years ago

Hi Claudia Thank you for your review and feedback! We aim to provide the best possible insights and reporting to our Digital Partners. Social Places Team

Rachel
Copywriter and social media strategist in South Africa
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic Socila media Managememet Platform

5.0 3 years ago

Comments: Excellent service and easy to use platform

Pros:

Google reviews are easy to view and reply to. Content scheduling is a breeeze

Cons:

Wish we could group stores into categories so that we can share posts to a ready built group of stores instead of having to select each store every time we want to share to multiple stores

Social Places Response

3 years ago

Hi Rachel, Thank you for the excellent review and feedback provided. We have officially launched our Location Groups features allowing you to schedule content for predefined groups of pages - for any assistance with this feature please contact your designated Account Manager or [email protected]. Social Places Team

Bella
Customer Care Agent in South Africa
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Very friendly to use

5.0 3 years ago

Pros:

the automated response that makes easy to communicate with customers.

Cons:

Not being able to communicate live with our customers.

Social Places Response

3 years ago

Hi Bella, Thank you for taking the time to leave this awesome review. We appreciate all feedback. Social Places Team

Mariska
Marketing in South Africa
Restaurants, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A professional company overall

5.0 3 years ago

Comments: I love working with the team at Social places. Every staff member is so friendly and professional and I feel that we have built such a great relationship with them over the years. They are extremely supporting and assist us with all our queries in such a short turnaround time.

Pros:

I love social places and their software as its so easy to use and we get all the information that we need from it.

Cons:

There wasn't anything in particular that I didn't like about the software.

Social Places Response

3 years ago

Hi Mariska Thank you for your kind words and wonderful review! We look forward to continuing our Digital Partnership and keeping you Always On Brand. Social Places Team

Danisha
Customer Care Crew in South Africa
Restaurants, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Social Places Review

4.0 3 years ago

Comments: I love working with Social Places. The team is amazing. Extremely friendly and helpful. Quick turn around times. Always available to assist

Pros:

I love that the system is easy to navigate and understand. I also love that changes can be made almost instantaneously with the help of their efficient IT/dev team

Cons:

There's not much that I dislike. The only thing I could recommend is for the review dashboard to look a little less full

Social Places Response

3 years ago

Hi Danisha, Thanks for the awesome review and feedback. We look forward to continuing to keep you Always on Brand. Social Places Team