18 years helping South African businesses
choose better software
Local product
What Is Social Places?
Social Places Product Suites include:
Listings - Setup Optimize Manage Location pages across channels.
Reputation - Centralize & respond to feedback across multiple channels.
Social - Upload, Manage & Approve localised content at scale.
Ads - Paid Media & Data visualization across 100+ platforms.
Bookings - Booking & Appointment software built specifically for franchises.
Who Uses Social Places?
Customer feedback and reputation management platform designed for multi-location and franchise brands, restaurants, banks, telecommunication businesses, retailers, as well as government officials.
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Reviews of Social Places
Social Places Services
Comments: Highly recommend! Very innovative product.
Pros:
Awesome and easy-to-use dashboard. Fantastic for scheduling social media content and enjoy the internal approval option. The reporting tool is excellent.
Cons:
It does have bugs every now and then however, they are attended to quickly and efficiently.
Social Places Response
4 years ago
Hi Claudia Thank you for your review and feedback! We aim to provide the best possible insights and reporting to our Digital Partners. Social Places Team
Social Places Review
Comments: I love working with Social Places. The team is amazing. Extremely friendly and helpful. Quick turn around times. Always available to assist
Pros:
I love that the system is easy to navigate and understand. I also love that changes can be made almost instantaneously with the help of their efficient IT/dev team
Cons:
There's not much that I dislike. The only thing I could recommend is for the review dashboard to look a little less full
Social Places Response
3 years ago
Hi Danisha, Thanks for the awesome review and feedback. We look forward to continuing to keep you Always on Brand. Social Places Team
Very friendly to use
Pros:
the automated response that makes easy to communicate with customers.
Cons:
Not being able to communicate live with our customers.
Social Places Response
3 years ago
Hi Bella, Thank you for taking the time to leave this awesome review. We appreciate all feedback. Social Places Team
Want to manage your reviews, reputation, listings and social media, ads and bookings in one place?
Comments: Their software keeps proving to be innovative, they're constantly adding new, improved and better solutions to their services which is great for the present and future of businesses!
Pros:
The GoListings, Ads and social media audits features are definitely the most impactful for our business. It’s super easy to use and if you’re not familiar with it the team is great at onboarding!
Cons:
The filter feature on the dashboard I can sometimes be a bit buggy and I've struggled with it a few times, but the support team is always quick to help when users get stuck or if there's a system issue.
Social Places Response
3 years ago
Hi Kristen, Thank you for your amazing review and feedback. Keep an eye out for exciting new updates to our Dashboard Filters in the future. Social Places Team
Fantastic Socila media Managememet Platform
Comments: Excellent service and easy to use platform
Pros:
Google reviews are easy to view and reply to. Content scheduling is a breeeze
Cons:
Wish we could group stores into categories so that we can share posts to a ready built group of stores instead of having to select each store every time we want to share to multiple stores
Social Places Response
3 years ago
Hi Rachel, Thank you for the excellent review and feedback provided. We have officially launched our Location Groups features allowing you to schedule content for predefined groups of pages - for any assistance with this feature please contact your designated Account Manager or [email protected]. Social Places Team
