Freshteam

Freshteam

by Freshworks

Who Uses Freshteam?

Businesses of all sizes

What Is Freshteam?

Freshteam is an intuitive, easy-to-use, affordable HR software by Freshworks that helps you recruit, onboard & manage employee information while also covering your time off management & offboarding workflows. It enables you to attract top talent through multiple channels such as a career site, job boards, social media channels, emails etc., interview & hire superstars, onboard them. HR can also create an employee directory, make organizational charts & handle employee time off.

Freshteam Details

Freshworks

https://www.freshteam.com

Founded 2010

Freshteam Pricing Overview

Freshteam has a free version and offers a free trial.

Pricing Details

Simple, affordable pricing Varies with team size, not with your wallet

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Freshteam Features

Applicant Tracking Systems
Assessments
Background Screening
Candidate Tracking
Internal HR
Interview Scheduling
Job Posting
Onboarding
Recruiting Firms
Resume Parsing
Resume Search
Self Service Portal
Workflow Management
360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
Approval Process Control
Calendar Management
Employee Scheduling
FMLA Tracking
Leave & Absence Reporting
Leave Policy Management
Self Service Portal
Document Management
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Job Description Management
Orientation Workflow Management
Self Service Portal
Task Management
Training Management
Collaboration
Data Import/Export
Drag & Drop
Employee Photos
Interactive Elements
Publishing/Sharing
Templates
Version Control
Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting
Individual Development Plans
Onboarding
Performance Management
Recruitment Management
Succession Planning
Training Management

Freshteam Reviews

Showing 5 of 19 reviews

Overall
4,2/5
Ease of Use
4,5/5
Customer Service
4,4/5
Features
4,1/5
Value for Money
3,9/5
Verified Reviewer
Operative
Telecommunications, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/05/30

"brought our company's HR team out of the stone age"

Comments: This software helped me to impress the HR team and my bosses. Within minutes of demonstration of the proof of Concept I setup (also took minutes), we transitioned from our old pencil and paper HR tracking system to using Freshteam.

Pros: Our company used to do all hiring and HR work with pen and paper. This product has allowed us to intuitively automate most of that work away allowing for efficiencies for our small team that we never dreamed of. We are also very pleased with how integrated the solution is with our other Freshworks solutions. We are looking forward to growing our company with this tool

Cons: It doesn't integrate into our SSO the way we would like. For example, we think it would be nice to be able to have new employees transition directly into our systems with a specific role when hired. We have also had some trouble getting DKIM to work properly with the email forwarding, but we only need to ask the support team for help. They've been very quick on the draw in the past and we know we just need to identify issues to get them resolved.

  • Reviewer Source 
  • Reviewed on 2018/05/30
Jonathan M.
I.T. Administrator
Legal Services, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/08/22

"Freshteam is an easy-to-use and robust Org Chart and Directory builder, with features to spare"

Comments: Freshteam has given a new lease on life, so to speak, to our HR team and dramatically improved our tracking and maintaining information about our teams.

Pros: The interface is sleek and intuitive. It's incredibly easy to set up and get an Org Chart started, and build an employee directory with as much or as little information as you need for your company's needs. Additional custom fields can be added, and existing fields can be removed if they're irrelevant to your needs.

Cons: Each user needs an individual email account, which makes it hard to track teams where some eployees only use a shared/team email account. It also doesn't have much in the way of customizing the little overview cards for employees, so you can end up with irrelevant information showing there, or miss out on relevant info that you end up having to click into the full view to see (such as Phone number)

  • Reviewer Source 
  • Reviewed on 2019/08/22
Verified Reviewer
Human Resources Consultant
Human Resources, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2019/12/10

"Good enough for small businesses"

Pros: Some of the best features of this product was the graphic user interface (GUI) and ease of use. The system is very straight forward to use and is best suited for small businesses with not a lot of recruiting needs. It can get quite expensive if you need a lot of hires and you don't get much more for the added costs.

Cons: The customer service was quite poor and was a major driver to me leaving for another recruiting system. The site boasts the ability to post jobs on major job boards but that feature rarely worked so I ended up having to do the extra postings manually anyway.

  • Reviewer Source 
  • Reviewed on 2019/12/10
Richard E.
Chief Executive Officer
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/03/29

"14+ Years of Staffing & Recruiting & THIS is THE Easiest ATS I've Ever Used!"

Comments: Reduction in time to hire, reduction in cost per hire and improvement in quality of hire.

Pros: Freshteam is feature rich, but very nimble and intuitive. With a lot of ATS systems you have to go through multiple clicks to achieve something, but with Freshteam, they have made so much of how the site works, obvious that the time to get up to speed to use it and to know what you are doing is much faster than traditional ATS systems you have have used.

Cons: This is still an evolving product and my biggest gripe was integration with third party job sites not being available, but I noticed this week that they are on this and have rolled out integrations with the leading sites.

  • Reviewer Source 
  • Reviewed on 2018/03/29
Allen S.
Head of Customer Success
Consumer Electronics, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/05/17

"ANother great offering by Freshworks"

Comments: Very positive, I have recommended it to clients on multiple occasions.

Pros: As an executive at a startup I am a big fan of most of Freshworks offerings. I have extensive experiance in the ATS space, for an out of the box ATS solution that is easy to deploy you can't go wrong with Freshteam. The low TCO makes it easy to scale from a budget standpoint.

Cons: Some UI areas could use some work, and Freshworks needs to maybe assign more resources to the knowledgebase support side of things.

  • Reviewer Source 
  • Reviewed on 2019/05/17