17 years helping South African businesses
choose better software
Local product
What Is Semper?
Semper is an all-in-one user-friendly platform designed to streamline your operations and improve your bottom line.
We help you increase your revenue by ensuring optimal room pricing and connect you to over 1,000 OTAs worldwide.
Streamline your operations by automating routine tasks, integrating payments, and achieving centralized control across all departments with integrated accounting. This approach will save you both time and money.
Implement a guest-centric approach through automated check-in and check-out processes, personalized marketing, and exploiting upselling opportunities.
Benefit from exceptional 24/7 support from a single provider as you streamline operations and maximize your profits.
Who Uses Semper?
For over 25 years, we've implemented our solution globally, tailoring each setup to suit the unique needs of your venue—whether it’s a lodge, B&B, or apartment. We specialize in venues of all sizes.
Where can Semper be deployed?
About the vendor
- Semper
Semper support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English
Semper pricing
Starting Price:
- Yes, has free trial
- No free version
Semper does not have a free version but does offer a free trial. Semper paid version starts at R 25.00/month.
Pricing plans get a free trialAbout the vendor
- Semper
Semper support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English
Semper videos and images
Features of Semper
Semper Alternatives
Reviews of Semper
Five Star Support
Pros:
Easy to use cloud-based solution that is a perfect fit for our accommodation and POS needs.
Cons:
Just a thought - how about a mobile app?
Semper Response
3 years ago
Thank you Tazz for the review. For web reservations, you can use it on a phone or tablet which for obvious reasons does not include all functions but enables new reservations as well as a live dashboard. in addition there are numerous apps for check-ins housekeeping, guest focussed etc. if there is anything specific you would like please let us know.
Review of Semper
Comments: Very friendly and helpful support staff, they solve issues quickly.
Pros:
I can access Semper from the cloud and quickly generate a quote or invoice and also check availability from my laptop or smart phone
Cons:
I would like Semper to have more options of linking to booking engines like booking.com & Safari. Maybe they do but I was not advised. It would be good to move everything to Semper because Nightsbridge still handles online booking.
Alternatives Considered: NightsBridge
Reasons for Switching to Semper: The invoices were very professional and easy to use.
Semper review
Pros:
Semper is cloud based, you can use it anywhere.
Cons:
Semper has glitches or is offline that creates issues
Semper Response
12 months ago
Thank you for your feedback! We're glad you appreciate Semper's cloud-based accessibility. We apologize for any glitches or downtime and are actively working to improve reliability. If you encounter issues, please contact our support team. Your input is important to us.
overall user
Pros:
All in one product. Need to understand the setup if the system and products but if set up correctly it runs pretty good.
Cons:
Most of the updates is for the web base.
Semper Response
last year
We'd like to inform you that we're implementing a change to Semper to enable local access to the web interface. This adjustment is aimed at providing a more convenient and efficient experience for users. If you have any questions or concerns about this update, please feel free to reach out. We appreciate your understanding and look forward to offering an improved service with these enhancements.
Great great great
Comments: Wonderful!!!! Will always use and recommend
Pros:
Easy to use and understand and great service
Cons:
Nothing love everything about the program
Alternatives Considered: NightsBridge
Reasons for Switching to Semper: Love to work on Semper and everything I can do on the system
Semper Response
last year
Thank you for the enthusiastic review! We're thrilled to hear that you find Semper great, easy to use, and appreciate the excellent service. Your endorsement and commitment to always using and recommending Semper are greatly appreciated. We're honoured that you chose Semper over alternatives like NightsBridge, and we're delighted that you love working on our system. If you ever have further feedback or need assistance, feel free to reach out. Thank you for choosing Semper!
Ultimate Safaris Review
Comments: Frustrating, struggling to get to work with our service provider as he is just never available.
Pros:
That we could use it as a Central Reservations
Cons:
Too big a program for our slow internet in Namibia Struggle to get it to work for us.
Semper Response
last year
We're honored that you chose Semper after switching from Hotellinx Cloud due to your company's growth and your familiarity with the product from previous experiences. If you have further concerns or suggestions, please feel free to reach out. We're committed to enhancing your experience with Semper. Thank you for choosing us for your Central Reservations needs!
Haithoms guesthouses review
Comments: Very good helped the organization to manage reservations
Pros:
Ease of use and cost effectiveness . It does not require any training
Cons:
None at all very very good. Sometimes it frezees
Semper Response
last year
Thank you for your positive review of Haithoms Guesthouses. We're glad you find our property management system easy to use and cost-effective for efficient reservation management. We apologize for any occasional freezing issues, and our team is actively working to address them. Your feedback is valuable, and we appreciate your trust in our product. We look forward to serving you even better in the future.
Excellent for calendar management
Pros:
Easy integration with online booking platforms
Cons:
Doesn't support local (South African) booking platforms
Alternatives Considered: NightsBridge
Reasons for Switching to Semper: More functionality at the time, like a payment platform
Rating for Semper AK
Comments: It’s been very stressful to use especially with lack of support after installation which is not what we were told when the advertising was done.
Pros:
I was told it will make me stress free when is come to warehouse accountability
Cons:
The lack of support when we asked our local product provider to see the errors that happen when we installed it. We are so concerned about this and now they are adding a new charge.
All-in-all, a good functional option
Comments: My experience is limited to POS and Stock Control only. We do not use the reservation function for our Guesthouse. Overall, I am happy with the product since it largely does what we need it to do.
Pros:
Fairly easy to use and well suited for smaller restaurants for both POS and Stock Control. The support I have received in the past has been exemplary and problems have always been resolved fast and satisfactorily.
Cons:
It would be nice to have more buttons displayed on the home screen. Having to scroll through button lists take up unnecessary time and lead to mistakes. Out of stock items are not displayed on the "Stock on Hand "report. A zero would help to assess at a glance that a product is out of stock. Dockets and Invoices are not customizable. When using formatted dockets, column widths are too wide leaving very little space for product descriptions - this, by the way, is the only support ticket that has not been resolved. I miss the ability to be able to log into the system remotely via an app in order to perform functions that are not permitted by on-site staff. Currently I need to come into the restaurant to resolve problems when I am at the restaurant.
Semper Response
12 months ago
Thank you very much for your feedback.It is much appreciated. we will make a change to teh docets to include more information as you request. I am not sure if you are aware that we have a hosted version where you can log-in at any time and view all tables, sales etc. You can also make change from anywhere.
Blue Ocean Review
Pros:
Good booking system for own reservations
Cons:
Flexibility in program. Little attention to try and resolve our website enquiries to fit with Semper
Semper booking system is the besy!
Comments:
Semper booking system covers all aspects of what is required in the hospitality industry.
the software is stable and reliable at all times.
Pros:
very accurate! it keeps track of all booking information. semper consultants are always there to assist.
Cons:
nothing that i like the least about semper booking system
Fernery Lodge Revie
Comments: We have enjoyed working with [sensitive content hidden] - he has helped us set up stock control in semper which was never used at Fernery before.
Pros:
It works for Hospitality
Cons:
Most reports do not have totals When you enter goods recieved - you cannot save - if there is a power cut you have to redo all your work. Yesterday my stock controller lost all his work. Not fun.... When I pull stock on hand reports to check on my staff - I always have to data sort as it does not show ie bar - housekeeping together is all over the place .
Great property management tool
Pros:
Most of the things are relatively simple to use and understand. I'm rather pleased with semper.
Cons:
I cannot think of anything at the moment.
Semper Response
12 months ago
Thank you for your positive feedback! We're delighted to hear that you find our property management system user-friendly. If you have any suggestions or further comments, feel free to reach out. We appreciate your support!
Review done
Pros:
guest booking data just struggling as sometime add the toruism levy other time ignore
Cons:
the stock system - record and ease of checking as supervisor and correcting entering of items Printing - can not print only one for instance good received note - every time everything of the day have to then copy paste or select General ledger integration
Semper Response
12 months ago
We are actively addressing these issues to enhance our system's overall performance. We appreciate your transparency, and your insights are crucial as we strive to improve and provide a better experience for you. Thank you for choosing us, and we look forward to addressing your concerns promptly.
Semper Support Review: [sensitive content hidden]
Comments: The support service from [sensitive content hidden] has been consistently excellent.
Pros:
Consistently proven to be incredibly helpful. His knowledge and responsiveness have made resolving issues a smooth and efficient process. I appreciate his dedication to provide excellent assistance.
Cons:
I currently find the support service to be outstanding, and I can't think of anything that needs improvements at the moment.
Semper Response
last year
Thank you for your positive feedback! We're thrilled to hear that Semper consistently provides excellent support. We appreciate your acknowledgement of his helpfulness, knowledge, and dedication. If you ever have further comments or suggestions, feel free to reach out. We're here to assist you!
Semper feedback
Comments: All our problems have been solved. [sensitive content hidden] is always a great help and always has solutions even if it takes her a few days she always gets it done.
Pros:
setting up all our own rates, can see all the bookings. We can call at anytime, and someone will answer. I always just work with [sensitive content hidden]. But I prefer to work with [sensitive content hidden] as she is always so friendly and willing to help. She definitely knows what she is doing and I always feel comfortable with her. She always has solutions and helps us very well.
Cons:
That the system has glitches like if I transfer stuff on the system it does not add up or subtract the items. If items are read it sometimes the system does not add it to stock on hand.I dislike it how you put people in management positions that can not do the job. Like [sensitive content hidden]. They do not know the system and always does something else than we are asking. I get very frustrated with them because they do not listen to what we want. If I call and it is 1 of them that is answering I will rather wait to speak to someone else even if it takes a day. Even on standby, you need to be profesional and [sensitive content hidden] can not be profesional.
Semper Response
12 months ago
Thank you for sharing your feedback with us. We're delighted to hear that you appreciate the ability to set up rates, view bookings easily, and receive responsive customer support. We value your concerns regarding glitches in the system and the challenges with certain team members. We are actively working to address these issues and appreciate your patience. Your input is essential, and if you have any further suggestions or encounter issues, please don't hesitate to reach out. We're committed to ensuring a positive experience for you. Thank you for your support!
Excellent*
Comments: overall its been efficient to be used,always have the team to assist we work with Vic and his colleague
Pros:
very user friendly and efficient to use, always have the team ready to assist and guide where needed
Cons:
nothing that can include now as when there was issues it was resolve immediately
Semper Response
last year
Thanks for the excellent review! Our system is user-friendly and efficient, with a responsive team, including Vic and his colleague, always ready to assist. Any issues are resolved promptly. We appreciate your positive experience and trust in our product!
semper review
Comments: Has been very pleasant, and both [sensitive content hidden] have been very helpful and quick at responding to our problems or enquiries when we have them.
Pros:
it is easy to use, and it is user friendly
Cons:
It has occasional system problems every now and then, especially with our home currency usage.
Semper Response
last year
Thanks for your review of Semper! We're glad it's easy to use and user-friendly, though we apologize for occasional system issues with home currency. We appreciate your positive experience with our support team. Choosing Semper for its affordability and user-friendliness means a lot to us. If you have further feedback, feel free to reach out. Thanks for choosing Semper!
Semper Review
Comments: Not what I expected at all. Not user friendly
Pros:
I initially liked thew whole look of Semper and the reports, recipes etc
Cons:
It's very complicated, confusing and certain features don't make sense,
Semper Response
12 months ago
Hi Cher, Thank you for your review and taking my call. The lack of system setup and proper training would cause anyone to loose confidence. We will however do our very best to get your setup reviewed and corrected and then ensure you get the proper training. You are very important to us. CEO Semper
Great Booking System
Pros:
The accounting section is very helpful, the basic understanding of booking your rooms and sales split is very handy and easy
Cons:
Export reports not really for debtors use, have to use another method to get accurate report totals
Semper Response
last year
Thank you for your positive review! We're pleased to hear that you find our booking system great, especially the helpful accounting section and easy sales split. We appreciate your feedback on the export reports and are committed to enhancing our features. If you have any specific suggestions, feel free to share. We're here to provide an even better experience for you!
Responsive support
Comments: For now I'm satisfied, though need to improve and come up with new ideas in the next upgrades
Pros:
Itvis User friendlyAll in one packages, Pos and reservations syncing
Cons:
Yes there are features missing, like accessing stock and pos online
Semper Response
last year
Thank you for your feedback! We're pleased to hear you find our support responsive and the system user-friendly. Your input about missing features is noted, and we appreciate your satisfaction. We'll continue working on improvements and welcome any ideas for future upgrades. If you have specific suggestions, please feel free to share. We're here to support you!
Semper PMS property solutions for us
Comments: We are extremely happy with the system and the support is exceptional.
Pros:
It helps us to manage our property remotely especially with the new browser version. The reporting system also helps with all aspects of the business.
Cons:
So far there is nothing that I don't like.
Semper Response
12 months ago
Thank you for your positive review! We're thrilled to hear that Semper PMS has been instrumental in managing your property remotely, especially with the new browser version. We're glad you find the reporting system beneficial. If you ever have any feedback or questions, feel free to reach out. We appreciate your support and are delighted to provide exceptional support for your needs!
[sensitive content hidden] is amazing
Comments: Amazing, [sensitive content hidden] is the best.
Pros:
Easy to use, love the reports, friendly staff, [sensitive content hidden] is amazing.
Cons:
Nothing, Semper is amazing and all reports are easy to use.
Semper Response
12 months ago
Thank you for the amazing feedback! We're thrilled to hear you find our system easy to use, love the reports, and appreciate our friendly staff.
Semper is Excellent
Pros:
The support is 100%. [sensitive content hidden] and [sensitive content hidden] are my go to people, love you guys!
Cons:
It sometimes has bugs here and there, but I can assure you that the sort those out swiftly
Semper Response
12 months ago
Thank you for your excellent review! We're thrilled to hear that our support. We appreciate your understanding about occasional bugs and assure you that we're committed to resolving them swiftly. If you ever have more feedback or need assistance, feel free to reach out. We love having you as part of our community!
