Who Uses Promo.com?

We serve a variety of industries, including: - Real Estate - Digital Marketing - Professional Services - Health & Fitness - Retail & Ecommerce - Beauty & Care - Food - Education - Travel

What Is Promo.com?

By providing the tools and content to create and customize premium video clips, Promo.com aims to help users with the promotion of their business across social media platforms, as well as create campaigns to boost engagement, reduce cost-per-click, increase traffic, build brand awareness, or promote a product.

With a library of over 12 million video clips and templates which can be edited and enhanced with licensed music, custom text, and logos.

Grow your business with the power of video!

Promo.com Details

Promo

https://promo.com

Founded 2012

Promo.com Pricing Overview

Promo.com has a free version and does not offer a free trial. Promo.com paid version starts at US$29,00/month.

Starting Price

US$29,00/month
See pricing details

Free Version

Yes

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Promo.com Features

Video Editing Software
3D Video Editing
Audio Tools
Brand Overlay
Collaboration
Media Library
Social Sharing
Speed Adjustment
Split / Merge
Supports HD Resolution
Text Overlay
Video Capture
Video Stabilization
Animation
Collaboration Tools
Customizable Branding
Drag & Drop
Media Library
Privacy Options
Social Sharing
Templates
Text Overlay
Text to Video
Video Capture
Voice-Over
Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Promo.com Reviews

Showing 5 of 145 reviews

Overall
4,6/5
Ease of Use
4,6/5
Customer Service
4,6/5
Features
4,3/5
Value for Money
4,3/5
Ashley P.
Agent Marketing Lead
Insurance, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/10/25

"The best promo video service I have found yet."

Comments: With Promo we are able to make original content to keep our social media sites fresh with new videos. Promo also allows us to easily create individualized content for our agents to use on their own social media pages that brands them as their own business with their own contact information rather than the corporate information.

Pros: Great selection of stock videos to choose from.
Premade templates available for easy editing.
Suggestions of premade videos provided for the specific industry that you declare on sign up.
Great selection of music to add to videos.
Great selection of text overlay options to make videos look anywhere from fun to professional.
Easy to change video format to fit different platforms.
Easy to download video once completed.
Customer service team is readily available to answer questions.
New features and functionality being rolled out frequently.

Cons: I have not found anything about this software that I do not like. When I start to think to myself it would be nice if it had this feature, a feature similar if not exactly like that becomes available. I think they really listen to their customers feedback and requests.

  • Reviewer Source 
  • Reviewed on 2018/10/25
Riley R.
Sales & Marketing Consultant
Hospital & Health Care, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/09/05

"Amazing Platform"

Comments: The customer support has been unmatched, they have helped us even when it was our own mistake in reading information when we signed up and discounted our service. Also having that instant support with the chat and being able to fix small platform errors in only a few minutes could not be better. We got promo thinking we would make a few videos and cancel but since then it has helped get more people to our social pages and has let us show our services in a different way to our website visitors.

Pros: The quality of all of the video content whether it be premium or free content they are made beautifully. It is easy to customize any videos that work best for who you are advertising to and with our target market being health care professionals it is great to have so much healthcare related content to grow our social media and website.

Cons: I would like to be able to change font size within the text box, also be able to have two text boxes appear simultaneously within the same time frame.

  • Reviewer Source 
  • Reviewed on 2019/09/05
Damien C.
CEO
Insurance, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/05/14

"Great Asset for Our Marketing & Branding"

Comments: From day one I was able to create some great content. When I log in there is usually already a message I want to convey. The template library has more often than not given me ideas on how I want to convey that message. Over the last two years, Promo has helped me create professional content which has reached my target market, helped me to both create brand recognition and accomplish our marketing agendas. The number of compliments I receive on our videos is amazing. It's a great tool which I don't see not using well into the future of our organization.

Pros: Promo templates provide great baselines for creating content. Just recently all I had to do was brand a template and go. But generally, it is an easy to use software which enabled me to expand our brand and communicate our message in the most cost effective manner possible, while providing a high quality presentation. Which as a start-up company is very important.

Cons: Honestly, for the price, ease of use and functionality. I don't have any cons. This has been an incredible asset for my company. If I had one issue, I wish we could replace the green screen with images. But outside of that no issues.

  • Reviewer Source 
  • Reviewed on 2020/05/14
Verified Reviewer
Owner
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2019/11/07

"Disappointing "

Comments: I had quite a few video credits (when I cancelled I still had 6) but this whole idea of making you pay a monthly fee just to keep your credit is very shady and disappointing for a company I have supported for many years. I know most companies chase the mighty dollar I just wish some kept the same honest attitude they had when they started.

Pros: The software itself has come a long way over the years and is easy to use and gives you decent video content.

Cons: -The price has been steadily increasing.
-Customer service has been disappointing.

Vendor Response

by Promo on 2019/11/11

Hi,
Thanks for your feedback/review and we would be happy to help out. All unused credits rollover with an active plan and we have several options including pausing the account if you require. All published videos remain yours forever. Can you email us at [email protected] so we can take a look at your account and help out with a solution that will help out.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2019/11/07
Khurram A.
Founder
Broadcast Media, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2020/05/19

"Amazing fast way of video making."

Comments: It is really fun. I am getting in love with promo.com and with its customer team. [SENSITIVE CONTENT HIDDEN]. Amd more . They all take care of me like a famiky when ever i want help they are always here for me. Thank you pormo for excellent work.

Pros: It is amazingly fast to make video on promo.com excellent quality videos and photos to use. Good legal music to use. And excellent online customer service. I get help when ever i wanted and its amazingly fast costumer service i did not see anywhere else. I like promo because of its fair services.

Cons: Quality sounds ambience and music should be included more .it should be added more frequently. Same for video too.tampletes ,fonts style should be added more. Sometimes it looks like same thing when it comes to writing and tampletes. And should be added more ready made biographic content .if i want to make my biographic video so it should be ready made so i put my self and my work to get my biographic video ready in minutes ..i will be happy to see more varieties of videos in more category.i wish to see all these too soon.

  • Reviewer Source 
  • Reviewed on 2020/05/19