Jamf Pro

"the best MDM for Apple devices"

Comments: using to manage multiple iPads at multiple locations and keep software up to date

Pros: Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

Cons: a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

"Best Management Software on the Market!"

Pros: This software allows you to manage several computers as well as iPads from it's friendly user interface. We've implemented it successfully in our schools (over 20 locations) and it is a tremendous help. We've been able to use this software to deploy programs and applications without having to hand install them on multiple computers/iPads..it's a HUGE time saver.

Cons: There really isn't too much to not like about this software. Their support team is friendly/knowledgeable, they stand by their product, and it is easy to use.

"One Stop Shop for Managing all Apple based Devices"

Comments: Very satisfied. Coming from a 100% windows experience myself I wasn't sure what to expect, but the remote Jump Start option (paid for seperately) is worth the $ if you want to get started on time and properly. The only thing is come prepared with questions, as the jumpstart is more of a "This is what a Jamf admin would do" and not "Here let me set this up for you".
Otherwise this checks all the boxes from a compliance, security, and usability perspective and we are very happy to have replaced Intune with Jamf Pro for MacOS.

Pros: 1. The features are very robust, and development announcements are released very frequently
2. Some of the more straight forward features and policies are very easy to implement for even junior admins
3. Cloud based availability enables lean shops with no on-premise capabilities to get started
4. Custom scripting available for the more advanced admins
5. Decent reporting and auditability. Haven't investigated reporting/metrics with 3rd party solutions but simple reachs indicates this is possible or being worked on

Cons: 1. The UX is horrendous, and for someone that doesn't live and breathe the solution it becomes hard to find certain items when I need it
2. Flushing errors can be more intuitive, they did implement auto-rerun on failed policies just recently so hopefully that improves things

"Terrible User Experience - Would Not Recommend to Admins and Companies"

Comments: I think our admins use it as a user administration tool for corporate security, but it's super inefficient and highly frustrating to use. It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.

Pros: Nothing. The software is meant to be a sort of user management software for companies, but the user experience is one of the worst I have experienced in my life.

Cons: The running processes bog down your work machine and the security reset protocol (at least for my organization) is very frustrating. It doesn't work, our passwords need to be reset every 90 days, and we're supposed to get a notification to do this, but it doesn't happen, so every 90 days, I physically go to see our internal IT department. In addition, the process runs constantly, so it drains your battery.

"Feature rich MDM with excellent support"

Comments: We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with more reliability and take advantage of additional features offered by this MDM. We are using Jamf Pro Cloud and the upgrades are automatic. We have cut support time and cost in half due to not having to constantly upgrade and maintain an on-prem solution.

Pros: Jamf Pro delivers software, configurations, and restrictions with accuracy and reliability.

Cons: There are some counter-intuitive processes that might seem redundant or additional steps. Jamf Pro has many features and many ways to configure delivery.