Jamf Pro

Who Uses Jamf Pro?

Jamf is committed to enabling IT to empower end-users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro software.

What Is Jamf Pro?

Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today.

Jamf Pro Details

Jamf

https://www.jamf.com/

Founded 2002

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Starting price

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US$6,00/month
US$20,00/month
US$10,00/month

Free Version

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Free Version No
Free Version Yes
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Jamf Pro deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Videos

Jamf Pro Features

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Biometrics
  • Compliance Management
  • Credential Management
  • Customizable Branding
  • Data Verification
  • Event Logs
  • Fraud Detection
  • HIPAA Compliant
  • Knowledge-Based Authentication
  • Member Accounts
  • Mobile Authentication
  • Monitoring
  • Multi-Factor Authentication
  • Multiple User Accounts
  • Out-of-Band Authentication
  • PCI Compliance
  • Password Management
  • Policy Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access/Control
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Single Sign On
  • Social Sign On
  • Status Tracking
  • Third Party Integrations
  • Two-Factor Authentication
  • User Defined Attributes
  • User Management
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Change Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Email Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Knowledge Base Management
  • Maintenance Management
  • Maintenance Scheduling
  • Monitoring
  • Prioritization
  • Problem Management
  • Procurement Management
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Role-Based Permissions
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Third Party Integrations
  • User Management
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Event Logs
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Monitoring
  • Patch Management
  • Performance Metrics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • SSL Security
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Task Management
  • Third Party Integrations
  • Ticket Management
  • Uptime Reporting
  • User Management
  • Workflow Management

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  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
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  • Activity Tracking
  • Application Management
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  • Authentication
  • Biometrics
  • Collaboration Tools
  • Compliance Management
  • Credential Management
  • Customizable Branding
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Event Logs
  • Fraud Detection
  • HIPAA Compliant
  • Member Accounts
  • Mobile Access
  • Monitoring
  • Multi-Factor Authentication
  • Multiple User Accounts
  • PCI Compliance
  • Password Management
  • Policy Management
  • Privileged Account Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Self-Service Access Request
  • Single Sign On
  • Third Party Integrations
  • Two-Factor Authentication
  • Unified Directory
  • User Management
  • User Provisioning
  • Workflow Management

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  • Access Controls/Permissions
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  • Asset Management
  • Audit Management
  • Automatic User/Device Recognition
  • Compliance Management
  • Configuration Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Data Management
  • Deployment Management
  • Endpoint Management
  • Enrollments/Onboarding
  • Geolocation
  • IT Asset Tracking
  • Inventory Management
  • Kiosk Mode
  • Location Tracking
  • Mobile Content Management
  • Monitoring
  • Patch Management
  • Policy Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Secure Data Storage
  • Security Management
  • Self Service Portal
  • Single Sign On
  • Software Management
  • Synchronization Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • User Management
  • Wireless Internet Access
  • Wireless Troubleshooting

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  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Authentication
  • Autosave & Autofill
  • Biometrics
  • Collaboration Tools
  • Compliance Management
  • Credential Management
  • Customizable Branding
  • Data Storage Management
  • Data Synchronization
  • Encrypted Password Storage
  • Event Logs
  • File Storage
  • IP Restriction
  • Mobile Access
  • Mobile Alerts
  • Multi-Factor Authentication
  • Multi-Language
  • Multiple User Accounts
  • Password Generator
  • Password Management
  • Password Policies
  • Password Synchronization
  • Policy Management
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Risk Assessment
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Secure Password Sharing
  • Security Auditing
  • Security Breach Monitoring
  • Single Sign On
  • Status Tracking
  • Tagging
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Workflow Management

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  • Audit Management
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Compliance Management
  • Configuration Management
  • Customizable Branding
  • Customizable Reports
  • Customization
  • Dashboard
  • Event Logs
  • IT Asset Tracking
  • Inventory Management
  • Maintenance Scheduling
  • Monitoring
  • Network Wide Management
  • Patch Management
  • Patch Prioritisation
  • Patch Testing
  • Policy Management
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Risk Assessment
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Third Party Integrations
  • Usage Tracking/Analytics
  • Vulnerability Scanning
  • Workflow Management

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  • Access Controls/Permissions
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  • Configuration Management
  • Customizable Branding
  • Customizable Reports
  • Deployment Management
  • Event Logs
  • For MSPs
  • IT Asset Management
  • IT Asset Tracking
  • Inventory Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multiple User Accounts
  • Network Monitoring
  • Patch Management
  • Policy Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Uptime Reporting
  • Usage Tracking/Analytics
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  • Access Controls/Permissions
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  • Activity Dashboard
  • Activity Tracking
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  • Application Management
  • Audit Management
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  • Authentication
  • Biometrics
  • Compliance Management
  • Configurable Workflow
  • Credential Management
  • Customizable Templates
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Email Templates
  • Employee Management
  • Employee Onboarding
  • Employee Self Service
  • Event Logs
  • HIPAA Compliant
  • Identity Federation
  • Member Accounts
  • Monitoring
  • Multi-Factor Authentication
  • Multiple User Accounts
  • Password Management
  • Policy Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Social Sign On
  • Third Party Integrations
  • Two-Factor Authentication
  • User Defined Attributes
  • User Management
  • Workflow Management

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Jamf Pro Reviews

Read all reviews

Overall rating

4,7/5

Average score

Ease of Use 4,4
Customer Service 4,7
Features 4,6
Value for Money 4,5

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Daniel S.
Daniel S.
Customer Success Manager
Individual & Family Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/09/27

"the best MDM for Apple devices"

Comments: using to manage multiple iPads at multiple locations and keep software up to date

Pros: Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

Cons: a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

  • Reviewer Source 
  • Reviewed on 2019/09/27
Nolan H.
Desktop Engineer
Education Management, 1 001-5 000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/08/04

"Feature rich MDM with excellent support"

Comments: We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with more reliability and take advantage of additional features offered by this MDM. We are using Jamf Pro Cloud and the upgrades are automatic. We have cut support time and cost in half due to not having to constantly upgrade and maintain an on-prem solution.

Pros: Jamf Pro delivers software, configurations, and restrictions with accuracy and reliability.

Cons: There are some counter-intuitive processes that might seem redundant or additional steps. Jamf Pro has many features and many ways to configure delivery.

  • Reviewer Source 
  • Reviewed on 2020/08/04
Andrey C.
Senior IT Specialist
Higher Education, 1 001-5 000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2021/09/07

"Gold Standard for Apple MDM"

Pros: Jamf Pro allows my team to manage our fleet for macOS, iPadOS, and iOS devices effectively. It builds on the groundwork laid by Apple, but executes it in a much more useful manner. The tool allows our users to be self-sufficient when it comes to application updates and installations because we are able to present a SelfService application with IT-approved and packaged software. We're able to use JamfPro to conduct audits on logged on users and time frames whe necessary. Enrolling new devices is seamless when paired with Apple School Manager (education) or Apple Business Manager (enterprise) and the Device Enrollment Program (DEP). Cloud hosted is the way to go with any MDM, allowing devices to reach out to the server anywhere from the Internet.

Cons: The amount of work to deploy and make the product useful is a bit overwhelming. The company is constantly in a process of moving from their legacy Casper platform to the newer JamfPro platform, all while acquiring new components and rebranding them (JamfNow). Applications that were used to interact with the server are being retired, but not all at the same time, so there is a bit of confusion here. Also, I wish there was an easier and less time-consuming way of standing this up, as well as some pre-built tools.

  • Reviewer Source 
  • Reviewed on 2021/09/07
Mike P.
Senior Specialist - Web Content
Consumer Electronics, 501-1 000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2020/02/06

"Terrible User Experience - Would Not Recommend to Admins and Companies"

Comments: I think our admins use it as a user administration tool for corporate security, but it's super inefficient and highly frustrating to use. It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.

Pros: Nothing. The software is meant to be a sort of user management software for companies, but the user experience is one of the worst I have experienced in my life.

Cons: The running processes bog down your work machine and the security reset protocol (at least for my organization) is very frustrating. It doesn't work, our passwords need to be reset every 90 days, and we're supposed to get a notification to do this, but it doesn't happen, so every 90 days, I physically go to see our internal IT department. In addition, the process runs constantly, so it drains your battery.

  • Reviewer Source 
  • Reviewed on 2020/02/06
Andrew C.
IT Support
Computer Software, 10 000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/10/17

"Best Management Software on the Market!"

Pros: This software allows you to manage several computers as well as iPads from it's friendly user interface. We've implemented it successfully in our schools (over 20 locations) and it is a tremendous help. We've been able to use this software to deploy programs and applications without having to hand install them on multiple computers/iPads..it's a HUGE time saver.

Cons: There really isn't too much to not like about this software. Their support team is friendly/knowledgeable, they stand by their product, and it is easy to use.

  • Reviewer Source 
  • Reviewed on 2019/10/17