cMercury

cMercury

by Caspar Technologies

Who Uses This Software?

Global audience, companies of all sizes.

Average Ratings

8 reviews
  • Overall 4.2/5
  • Ease of Use 4.4/5
  • Customer Service 5/5
  • Features 4.4/5
  • Value for Money 4.4/5

Product Details

  • Free Version Yes
  • Free Trial Yes
  • Deployment Installed - Mac
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Caspar Technologies
  • https://www.cmercury.com/
  • Founded 2010

About cMercury

cmercury is an AI-based marketing automation platform that takes care of all your digital marketing needs. From Email Marketing, SMS, Web Analytics to Web Push Notifications, List Building and Lead Generation, cmercury helps you focus on your business while it ensures multi-fold increase in your ROI. We take care of Email, Mobile, Web and Social channels, engaging your customers and prospects through all stages of their journey with your brand.

cMercury Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

cMercury Most Helpful Reviews

Very friendly platform and great quality

Reviewed on 2018/04/19
Gaurav S.
Online Marketing Executive
Apparel & Fashion, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: There are many things which you can do with this multi Chanel platform and yes this is very accurate and user friendly features and functionality are awesome .

Cons: If you are asking about what i like lease then it may be the load time sometimes , may be its because of server load

Good towards the end of, year but we faced issues in mail delivery at the beginning of the year.

Reviewed on 2018/04/05
Roli A.
Director
E-Learning, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We improved our business through mail marketing

Pros: Customer support is very good, ease of creating emails,

Cons: Mails land in promotion tab and that reduces our success rate. Options for fonts are very few.

It was good with this software as we can track the campiagns which are performing and which are not.

Reviewed on 2018/05/31
Komal G.
Marketing Coordinator
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I liked the functionality that is built in the software.
Very easy to use and understand.
Almost all the channels and their functionalities are used in the software.

Cons: The front end is not that much good. But overall it is a very good feature.
We can make it more attractive to the customers by using different icons and different themes for channels

User friendly dashboards but becomes bit complex for viewing sms dashboards and downloading reports.

Reviewed on 2018/04/04
Priyanka G.
Digital Strategist
Publishing, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source 
3/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Clear transaparency of reports

Pros: Ease of use and clear marking of activities. User friendly dashboards but becomes bit complex for viewing sms dashboards and downloading reports.

Cons: downloading of reports. Needs to be more user friendly. Dont have anything more to write, just that the reports should be downloadable.

It' an All in One software.

Reviewed on 2018/04/07
Abida C.
Asst Manager
Retail, 10 001+ Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: All of our requirements are fulfilled by this software

Pros: IcubesPro have the ability to customize the software to perfectly fit client needs and to
isolate and fix bugs. Like the Efficiency, Robustness, effectiveness, security of our customers Database, and last but not the least, it's affordable.

Cons: Nothing to not like about this software. Haven't yet come across the cons yet.
There is always a common misconception that softwares are prone to failure, but Icubepro has carved the software very well.

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