---
description: Learn more about Black ICE CRM price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Black ICE CRM Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Black ICE CRM](/software/164394/black-ice-crm)

# Black ICE CRM

Canonical: https://www.capterra.co.za/software/164394/black-ice-crm

> Black ICE CRM helps small and medium enterprises manage sales, inventory, and customer support.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Black ICE CRM?

Black ICE CRM helps businesses of all sizes manage sales, track products and store customer data.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use |  | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Open by Nature
- **Location**: Rickmansworth, UK

## Commercial Context

- **Starting Price**: US$28,00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Starter Edition - GBP 15 / USD 28 / EUR 20 per user per month&#10;Workgroup Edition - GBP 20 / USD 35 / EUR 28 per user per month&#10;Enterprise Edition - GBP 35 / USD 55 /EUR 45 per user per month&#10;Customisation, Migration \&amp; Training Available, please contact us for more information&#10;&#10;1 Month Contract
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Italian, Spanish
- **Available Countries**: Australia, Canada, China, Germany, United Kingdom, United States

## Features

- CRM
- Customizable Fields
- Email Marketing
- Forecasting
- Lead Capture
- Lead Management
- Lead Qualification
- Pipeline Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management

## Integrations (1 total)

- Google Workspace

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [Quoting Software](https://www.capterra.co.za/directory/30201/quoting/software)
- [Billing and Invoicing Software](https://www.capterra.co.za/directory/30015/billing-and-invoicing/software)
- [Lead Management Software](https://www.capterra.co.za/directory/30017/lead-management/software)
- [Sales Force Automation Software](https://www.capterra.co.za/directory/12/sales-force-automation/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (5726 reviews)
3. [Odoo](https://www.capterra.co.za/software/135618/odoo) — 4.2/5 (1294 reviews)
4. [Keap](https://www.capterra.co.za/software/76390/infusionsoft) — 4.1/5 (1298 reviews)
5. [OnePageCRM](https://www.capterra.co.za/software/157679/onepagecrm) — 4.8/5 (91 reviews)

## Reviews

### "Increased Productivity" — 5.0/5

> **David** | *07 June 2011*
> 
> **Pros**: I can access the system from any location, now all offices can see the same information and work in a more productive way. The search is very fast and flexible, and the ability to filter data quickly is a key benefit.
> 
> I was very impressed by the eagerness to help and understand all of the things Monowa wanted out of the CRM System. The implementation was kept open as long as was necessary to get the end product we requested and needed, which I regard as one of the greatest things about this company, the ease at uniting both of the offices has I believe has increased productivity.  I'd recommend Open By Nature and Black ICE CRM to anyone looking for a professionally designed CRM System.

## Links

- [View on Capterra](https://www.capterra.co.za/software/164394/black-ice-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/164394/Black-Ice-CRM/> |
| en-AE | <https://www.capterra.ae/software/164394/black-ice-crm> |
| en-AU | <https://www.capterra.com.au/software/164394/black-ice-crm> |
| en-CA | <https://www.capterra.ca/software/164394/black-ice-crm> |
| en-GB | <https://www.capterra.co.uk/software/164394/black-ice-crm> |
| en-IE | <https://www.capterra.ie/software/164394/black-ice-crm> |
| en-IL | <https://www.capterra.co.il/software/164394/black-ice-crm> |
| en-IN | <https://www.capterra.in/software/164394/black-ice-crm> |
| en-NZ | <https://www.capterra.co.nz/software/164394/black-ice-crm> |
| en-SG | <https://www.capterra.com.sg/software/164394/black-ice-crm> |
| en-ZA | <https://www.capterra.co.za/software/164394/black-ice-crm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.za/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Black ICE CRM","description":"Black ICE CRM is a customer relationship management (CRM) platform designed for small to midsize businesses. It centralizes customer data, managing the entire sales cycle from leads to invoices with customizable fields. The platform integrates inventory tracking, purchase orders, and stock management. Black ICE CRM supports customer service by offering a full view of the customer lifecycle and reporting tools.","url":"https://www.capterra.co.za/software/164394/black-ice-crm","@id":"https://www.capterra.co.za/software/164394/black-ice-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"28","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.za/software/164394/black-ice-crm#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Black ICE CRM?","@type":"Question","acceptedAnswer":{"text":"Black ICE CRM is a customer relationship management (CRM) platform designed for small to midsize businesses. It centralizes customer data, managing the entire sales cycle from leads to invoices with customizable fields. The platform integrates inventory tracking, purchase orders, and stock management. Black ICE CRM supports customer service by offering a full view of the customer lifecycle and reporting tools.","@type":"Answer"}},{"name":"Who Uses Black ICE CRM?","@type":"Question","acceptedAnswer":{"text":"Black ICE CRM helps businesses of all sizes manage sales, track products and store customer data.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.za/software/164394/black-ice-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Black ICE CRM","position":3,"item":"/software/164394/black-ice-crm","@type":"ListItem"}]}]}
</script>
