Personyze

"Great customer support and product!"

Comments: Their work on our websites has made a significant different to our business. We’ve seen an increase in engagement with customers which has been great! We look forward to our ongoing relationship with Personyze to continue to build our company.

Pros: Customer service is excellent! Our questions are quickly answered and they are extremely helpful implementing new strategies for customer engagement on our e-commerce websites.

Cons: Their dashboard and some features took a little time to learn how to use. There was a bit of a learning curve for us when we got started.

"Great Platform to help businesses offer a customer-centric approach"

Comments: I really love the system and the team at Personyze. I found it initially two years ago when my web designer recommended it. I have no hesitation in recommending this to clients as a cost-effective way to bring a customer-focussed approach to their marketing strategy

Pros: I love the versatility of this product: content personalisation, pop-ups, email and a whole host more.
The support from the Personyze team is superb - nothing is too much trouble and the willingness to help is simply awesome
I love how you can integrate it into Google Analytics and set up with Hubspot and other systems using a web hook is straight forward.

Cons: It would be great if there were "how to..." videos so that I can learn how to do things at my pace. This would also enable mentoring and training sessions for clients who have adopted the system to become more proficient. The reporting could be improved to be able to develop better dashboards as well as being bale to share the information with sales people who are tasked with follow up.

"Personyze"

Pros: It's probably a good tool for mass marketing for some.

Cons: This is very expensive tool and can't be recommended.

"Solid Product"

Pros: The control panel gives you many customizations. Easy to set up and great support. Our support rep [SENSITIVE CONTENT HIDDEN] is the reason we are still with Personyze. He has been great.

Cons: The size of javascript files can be a bit high. However, after some focus, you can get them at an acceptable level.

"Great software."

Comments: I have no problem recommending Personyze.

Pros: Things you can do with this software is limited with your creativity. It is very flexible but there is steep learning curve. This is generally the case with applications with lots of features. Support is always helpful and they are committed to improve the platform all the time.

Cons: Admin user interface can be slow. Hopefully it will be improved soon.