--- description: Learn more about Business VoiceEdge price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Business VoiceEdge Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Business VoiceEdge](/software/163406/business-voiceedge) # Business VoiceEdge Canonical: https://www.capterra.co.za/software/163406/business-voiceedge Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/163406/business-voiceedge?page=2) > PBX solution that helps small to medium enterprises place calls using a business phone number across remote locations. > > Verdict: Rated **2.8/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Business VoiceEdge? Cloud-based PBX solution that helps small to medium enterprises place calls using a business phone number across remote locations, enabling call routing, audio-conferencing, call routing \& more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.8/5** | 52 Reviews | | Ease of Use | 2.8/5 | Based on overall reviews | | Customer Support | 2.5/5 | Based on overall reviews | | Value for Money | 2.6/5 | Based on overall reviews | | Features | 2.8/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Comcast - **Location**: Philadelphia, US ## Commercial Context - **Starting Price**: US$29,95 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Center Management - Call Monitoring - Call Recording - Call Routing - Call Screening - IVR - SIP Trunking ## Category - [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software) - [Unified Communications Software](https://www.capterra.co.za/directory/31035/unified-communications/software) ## Alternatives 1. [VoIP.ms](https://www.capterra.co.za/software/203084/voip-ms) — 4.8/5 (697 reviews) 2. [Nextiva](https://www.capterra.co.za/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (858 reviews) 5. [3CX](https://www.capterra.co.za/software/158704/3cx) — 4.4/5 (465 reviews) ## Reviews ### "Avoid At All Cost" — 1.0/5 > **Travis** | *18 June 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: None, the service has been a nightmare from the beginning. > > **Cons**: Everything setting it up has been a nightmare. In the first 2 months we were left without service multiple times. One of the times we were without phone service for over 1 week due to comcast sending us faulty equipment and taking over a week to correctly diagnose and replace it. This cost us a huge amount of money and aggravation and Comcast offered us a $100 statement credit for the failure. It was basically a slap in the face saying the don't care about our business. I explained to them that not only did we lose business but I had to forward all the lines and pay an answering service answer phone calls and they basically said that wasn't there issue despite their incompetence leaving us without phones for over a week. > > It has been a nightmare. ----- ### "Like being able to control the features" — 5.0/5 > **Sue** | *19 March 2019* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: We switched to Comcast Business VoiceEdge a couple of years ago. While there have been problems, the customer service is pretty dependable. The online portal allows me to manage all of the features easily. The app is a great feature too\! > > **Cons**: While I like the setup now, it was difficult actually getting the portals and everyone setup. ----- ### "Great phone system" — 4.0/5 > **Emily** | *29 May 2018* | Recommendation rating: 7.0/10 > > **Pros**: Business VoiceEdge is very useful. Once you figure out how to use it. It has really helped cutting down on scam phone calls that come thru our phone system after hours. I love the functionality and customisability of the system. > > **Cons**: At first using this system can be extremely frustrating. I can't count the amount of time I spent on the phone with customer service trying to understand. Customer service is great once you get to the actual person which can take a long time. ----- ### "We love Business VoiceEdge\! We know that our phone system is as professional as can be\!" — 5.0/5 > **Adriana** | *25 June 2018* | Recommendation rating: 9.0/10 > > **Pros**: I love that we are able to set up different options for when our business is closed or for holidays. > > **Cons**: The price. VoiceEdge added to our telephone/internet expense. Comcast always has specials and promotions for new services but the expense increases after the promotion expires. I would like to have a set price that does not vary so much from year to year. > > This is a cutting-edge phone system. We are able to manage our phones from our cell phone, messages, lines, conference, etc. ----- ### "Very fast and at a good price\!" — 5.0/5 > **Hillary** | *04 December 2018* | Commercial Real Estate | Recommendation rating: 9.0/10 > > **Pros**: I love that Comcast is quick and fast. If we have had any problems we have been able to contact Customer support and get the help needed. The price is good for what we are getting\! > > **Cons**: I have enjoyed everything. Customer support did put me on hold for a little while, but other than that no complaints\! > > It was efficient, quick, and easy to use\! I am happy to pay the price for it. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/163406/business-voiceedge?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/163406/business-voiceedge) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data