Comments: We have a large facility with a combination of manufacturing and office space. We use Limble for equipment and facilities preventative maintenance scheduling, employee facilities work requests, tracking equipment downtime and work order history, and asset management.
I've used other CMMS at other facilities, and my experience with Limble has been very positive. Limble makes it easy to stay organized, and respond quickly to work requests.

Pros: Limble's Work Request Portal is easy for all our employees to use. I sent out the link to the entire company, everyone bookmarked it, and now people can easily submit work requests. It did not require lengthy instructions or any assistance from our IT dept.
We've also been very impressed with Limble's customer service. They are easy to reach, and always making improvements.

Cons: There was an item on the work request portal that was unclear, but I mentioned it to Limble's customer support and it was fixed immediately

Reviewer Source
Reviewed on 2018/12/28

Kolbi C.

Manufacturing Process Engineer

Food & Beverages, 51-200 Employees

Used the Software for: 6-12 months

Overall Rating

5 /5
Ease of Use

5 /5
Features & Functionality

5 /5
Customer Support

5 /5
Value for Money

5 /5
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 2020/10/26

"Take Control of Your Maintenance Program"

Comments: As a BRC-compliant, food-safe business, Preventive Maintenance is key to maintaining GMPs and accurate maintenance records. Since implementing LimbleCMMS, lead time complete repairs has gone from weeks to days; we accomplish twice the preventive maintenance tasks we did before; and I have been able to provide accounting with true, accurate records of our assets and the history of work done on them. I was also able to mass import spreadsheets of invoice history, creating an as-accurate-as-possible history of work performed on our assets as well. We've reduced admin involvement in maintenance tasks by 75% and are capturing 5x the information regarding our true Preventive Maintenance program.

Pros: I'm the maintenance manager for multiple sites across the United States, however the teams vary in size by site, so it easily accommodates large or small teams. LimbleCMMS has powerful maintenance data control in a lightweight, easy to use package. My veteran crew has embraced and taken full advantage of the inventory control, parts request process, and work order workflows, most of which can be controlled using either settings or custom dashboards. KPIs are comprehensive and easy to understand. I also easily trained my team to integrate the system into their workflows without bogging them down. Bulk updating of all data and infinite asset hierarchies made it a breeze to go from zero to fully functioning in only a few weeks and to retrospectively update and categorize assets further when the company needs it. And by fully functioning, I mean EVERY asset related to production and the facility is in the system and easily monitored for failures, MTBF, MTTR, and other critical production metrics. Lightning fast, thorough, and flexible customer service that is listening intently to the needs of its customers and responding in record time. PLUS they have an active API system as well as functionality with Zapier, which means you can integrate your data with existing systems or alternate systems where needed.

Cons: Anything I have disliked, I have voiced to the customer service team, and they've responded so quickly it's incredible. I haven't experienced such solid and responsible customer service with many if any companies I've worked with over my career.

Reviewer Source
Reviewed on 2020/10/26

Donny C.

Admin/CMMS

Warehousing, 1 001-5 000 Employees

Used the Software for: 1-5 months

Overall Rating

5 /5
Ease of Use

5 /5
Features & Functionality

4 /5
Customer Support

5 /5
Value for Money

5 /5
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 2021/02/11

"Great Value that comes with Impressive Customer Service"

Comments: So far so good....if it wasn't good...they did their very best to make everything work as they promised.

Pros: Limble is easy to use and did not take very long to fully implement.

Cons: Limble needs a few improvements with purchasing and reporting. Just minor touches that would make it even better.

Reviewer Source
Reviewed on 2021/02/11

Verified Reviewer

Service Technician

Food & Beverages, 51-200 Employees

Used the Software for: 1-5 months

Overall Rating

4 /5
Ease of Use

3 /5
Features & Functionality

4 /5
Customer Support

Unrated
Value for Money

Unrated
Likelihood to Recommend

5/10

Reviewer Source
Reviewed on 2018/10/06

"Slow and not so helpful."

Comments: My review should be taken with a grain of salt, because we’re not using this software for its exact intended purpose, but it’s just not very helpful.

Pros: We’re using it to track parts and service, and it does do that.

Cons: Service tickets created in Limble only have a due date. No scheduling can really be done, which should definitely be an option. The app is very frustrating, and makes looking up part numbers on the job such a chore that it seems like less work to memorize the part numbers...

Vendor Response

by LimbleCMMS on 2018/11/26

Hi there! I am sorry to hear you have had a bad experience.

We just released an update to allow you to schedule a specific time of day. If you would like any help seeing how please just let us know.

Additionally looking up parts can be extremely easy with the automatic asset associations so you know exactly what asset uses what part.

Please feel free to give us a call or email at any time and we can help you as soon as possible!

Reviewer Source
Reviewed on 2018/10/06

David C.

maintenance

Machinery, 10 000+ Employees

Used the Software for: 1+ year

Overall Rating

5 /5
Ease of Use

5 /5
Features & Functionality

5 /5
Customer Support

5 /5
Value for Money

5 /5
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 2020/11/09

"very easy and functional to use"

Comments: great easy to use and also informative

Pros: how easy to go from task to task and how quick it is
overall great piece of software the fact that you can go unasigned or just give directly to one person or a group is great or just leave it and let the individual pick and choose what works best for his or her schedule
the ability to schedule up coming down time instead of hit or miss
the use graphes are great it allowes ever one to see whats been done and needs to be done and the possible cost

Cons: there is nothing in my opinion to say negative its great

Reviewer Source
Reviewed on 2020/11/09

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