BookingKoala

BookingKoala

by BookingKoala

Who Uses This Software?

New start ups and companies who want to increase their sales or save time and money.

Average Ratings

35 reviews
  • Overall 5/5
  • Ease of Use 5/5
  • Customer Service 5/5
  • Features 5/5
  • Value for Money 5/5

Product Details

  • Starting Price US$27,00/month
  • Pricing Details Our pricing plans are: Starter: $27 Growing: $57 Premium: $197 all monthly.
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • BookingKoala
  • https://www.bookingkoala.com/
  • Founded 2017

About BookingKoala

Online booking solution for the service industry. Features include, bookings forms, an admin dashboard, provider dashboard, smart scheduling, customer dashboard, referrals, coupon management, themes, rating system, system logs, mobile apps and much more.

BookingKoala Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Job Management
  • Mobile Access
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Claims Management
  • Customer Management
  • Dispatch Management
  • Employee Management
  • Fleet Management
  • International Moves
  • Interstate Moves
  • Job Management
  • LTL / Shared Truckload
  • Lead Management
  • Local Moves
  • Military / GSA Moves
  • Quotes / Estimates
  • Storage Management
  • Work Order Management
  • Attendance Tracking
  • Certification Tracking
  • Exercise Library
  • Fitness Assessments
  • Fitness Plan
  • Nutrition Program
  • Payment Processing
  • eCommerce
  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Commission Management
  • Inventory Management
  • Mobile Grooming
  • Point of Sale (POS)
  • Recurring Appointments
  • Services List
  • Staff Management
  • Billing & Invoicing
  • Client Management
  • Credit Card Processing
  • Customer Portal
  • GPS Check-in / Check-out
  • Key Management
  • Recurring Appointments
  • Scheduling
  • Staff Management
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management

BookingKoala Most Helpful Reviews

Best moving service software hands down

Reviewed on 2018/05/18
Faith B.
Business Owner
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side.

Pros: I was used to doing everything the old school way of handing out flyers with my phone number and having customers call to book their moves, I dreaded this every time because of the people who would shop around for quotes and waste my time. Then I hired office staff to do this but it still wasted time and now money. I looked for alternatives that would solve this problems and no software really had it ALL for me until I found BookingKoala. From packages to provider and customer logins and to the reports section I have everything I need and more in one system. My customers can pay online and I can pay the movers all from within the same system. No more large amounts of cash or checks that I need to go directly to the bank to deposit.

Cons: I have been lucky enough to be in the Beta testing group and got to experience the software before the general public. Although there were some minor glitches those were to be expected. So I cannot say there are things I like least about this. Although the pricing could be cheaper.

Vendor Response

by BookingKoala on 2018/05/29

Faith, thank you so much for the kind review. We are excited to have you be part of the beta testing group.

BookingKoala gave my cleaning service the JOLT it needed

Reviewed on 2018/08/07
Paige V.
Owner
Consumer Services, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I love BookingKoala on so many levels it's kind of scary. My business was not doing great at all before I used them, when I first started out things were great but then they kind of flat lined and then it just went down. I started looking for a software to help with scheduling and I also got a bonus because of the reports section. I could track everything I need in there.

Pros: The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before! Now to the software itself, the scheduling is a DREAM and I literally don't have to worry about overlapping bookings or any missed bookings. The customer and provider logins are so so so nice and all my customers compliment us because of it.

Cons: I find it hard to find things that I don't like about it because there is just so much I am in love with. For me not being a coder or even a super tech savvy person the embedding process was hard for me but they assisted me with it, (actually they did it for me). There are times I find it hard to find a function to disable or enable but after some time I find it.

Vendor Response

by BookingKoala on 2018/10/04

Hello Paige, thank you so much for the kind words and we would like to thank you for being a valued customer of BookingKoala!

BookingKoala saved my business

Reviewed on 2018/09/16
Stewart S.
Owner
Consumer Services, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Since the moment I signed up the team over at BookingKoala has helped me through every step of the way and I cant be more grateful.

Pros: I love how everything is all in one place. I have my website and software all under one login where I can control everything. No more needing to go to other website builders like wordpress or wix. This makes it completely convenient to work. I would also like to say that the free courses to grow my business helped me get out of a dark place. I was about to shut the doors for good until I started learning from the courses and using the software to the fullest of its capabilities, from scheduling to marketing with coupons and gift cards.

Cons: Theres nothing that I can think of that I don't like about it. It's priced super fair the product is unbelievable and the support helps me through everything.

Vendor Response

by BookingKoala on 2018/10/04

Hi Stewart, on behalf of everyone at BookingKoala we want to thank you for the kind words and wish you lots of success in your business!

Convenient and easy

Reviewed on 2019/10/02
Michael Z.
CEO
Environmental Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Been using to help customers manage bookings online for service visits

Cons: None so far. Support is responsive and the software hasn’t had any issues.

Vendor Response

by BookingKoala on 2019/10/09

Hi Michael,

Thank you so much for taking the time to leave us a review and we would like to thank you for being a valued member of BookingKoala!

I will never switch from BK to any other software.

Reviewed on 2018/07/23
Laura W.
Owner
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: This software is so loaded with features and functions that I have been dreaming about for my cleaning business. The amounts of things I can do all within one place is amazing. For instance if one of my providers is going on vacation for 2 weeks I can deactivate their account and they will not be allowed to be booked for jobs but all their information and job history will still be there. Then when they come back all I do is click one button and they are reactivated!

Cons: There are a few little things here and there that bug me like little bugs but those usually get fixed within 48 hours so I cant really complain about that. I would also love it if the Themes were already out but those are coming soon so again I cant really complain there either.

Vendor Response

by BookingKoala on 2018/07/24

Laura, thank you for the review. Since we just launched last month we are still finding few bugs here and there but soon these all will be resolved!

We are also super excited for the themes!

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