--- description: Learn more about RedHorse CRM price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RedHorse CRM Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [RedHorse CRM](/software/162100/redhorse-crm) # RedHorse CRM Canonical: https://www.capterra.co.za/software/162100/redhorse-crm > A CRM system with shared calendar, integrated email, word merging, social media integration, and reporting. > > Verdict: Rated **3.5/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RedHorse CRM? RedHorse CRM is built for small to medium sized companies and features integration with 3rd party mail services and work tickets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 4 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support | 3.2/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: RedHorse Systems - **Location**: Suite 120, US ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact RedHorse Systems for pricing details. - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Document Storage - Email Management - For Insurance Industry - Lead Management - Marketing Automation - Mobile Access - Reporting/Analytics - Sales Pipeline Management - Workflow Management ## Category - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) - [Knowledge Base Software](https://www.capterra.co.za/directory/32454/knowledge-base/software) - [Sales Tracking Software](https://www.capterra.co.za/directory/32744/sales-tracking/software) - [IT Ticketing Systems](https://www.capterra.co.za/directory/32623/it-ticketing-systems-software/software) - [Insurance CRM Software](https://www.capterra.co.za/directory/32554/insurance-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Infor CRM](https://www.capterra.co.za/software/148351/infor-crm) — 3.7/5 (25 reviews) 3. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [EngageBay CRM](https://www.capterra.co.za/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Gold-Vision CRM](https://www.capterra.co.za/software/133582/gold-vision-crm) — 4.6/5 (131 reviews) ## Reviews ### "Transitioned from Gold Mine many years ago. Almost a clone of GM." — 3.0/5 > **Terry** | *17 October 2017* > > **Pros**: Works well when not having IT issues. Want customize-able work flow along with integrated email by contact. > > **Cons**: For years have been trying to "fix" problems with being kicked out of software and email issues of error messages that make us go to the "outbox" and press send again. Home office is of no help. Want us to rely on re seller who only has a few RH clients ----- ### "RedHorse CRM Complete" — 5.0/5 > **Eric** | *21 August 2015* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: RedHorse CRM Complete has all the business modules to power my business. I especially like and use the Customer Service Ticketing module. As customers have issues with the technology, we create a Customer Service Ticket for each issue, track all the activities, emails, and interaction to resolve the issue. We are able to track all our parts and labor on the Ticket, and with the integration with Intuit QuickBooks, we can easily send over the invoice for all the parts and labor in to QuickBooks. Very powerful feature which we use every day\! > > **Cons**: I currently don't have anything I like the least about this product and/or vendor. ----- ### "Likely the best CRM on the market, just not so well known\!" — 4.5/5 > **Randy** | *17 June 2015* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: RedHorse is a complete Business Management System not just a CRM. It has everything a SMB needs to operate their business. From marketing to servicing to accounting linkage. The vendor adds capabilities as the identified customers needs grow. > > **Cons**: Unfortunately they're not well known online or in the marketplace. Could use more resources internally in marketing. ----- ### "Unremarkable system with a dull UI" — 1.5/5 > **Christian** | *12 July 2015* | Primary/Secondary Education | Recommendation rating: 1.0/10 > > **Pros**: RedHorse CRM looks like a Microsoft Office product. As such the UI appears to be somewhat familiar which helps navigating to a certain degree. RHCRM offers a range of standard functions, including invoice integration. > > **Cons**: RedHorse CRM looks and feels like a system from the late 90's or early 00's. While that is not inherently bad, it highlights the fact that other systems, such as Base, Microsoft Dynamics, Salesforce etc., are lightyears ahead in terms of UI, functionality beyond what can be considered standard in 2015, and overall impression in general. ## Links - [View on Capterra](https://www.capterra.co.za/software/162100/redhorse-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data