Who Uses This Software?

Branch is free to download and roll out to enterprises of all sizes who are looking to offer financial wellness benefits to their hourly employees.

Average Ratings

640 reviews
  • Overall 4.6/5
  • Ease of Use 4.7/5
  • Customer Service 4.5/5
  • Features 4.5/5
  • Value for Money 4.6/5

Product Details

  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Branch
  • https://www.branchapp.com/
  • Founded 2015

About Branch

Branch empowers enterprises to attract and retain hourly employees by providing a mobile-first technology that helps them get ahead financially. Employee turnover is at all-time highs, costing employers $2,500+ to replace one hourly worker. Retaining and engaging employees can improve a company's productivity, customer experiences, and bottomline.

Branch Features

  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking
  • Benefits Administration Outsourcing
  • COBRA Administration
  • Claims Management
  • Deduction Management
  • Disability Insurance Administration
  • Employee Database
  • FMLA Administration
  • FSA Administration
  • For Brokers
  • For Employers
  • HIPAA Compliant
  • Health Insurance Administration
  • Life Insurance Administration
  • Provider Management
  • Retiree Administration
  • Retirement Plan Management
  • Self Service Portal
  • Accounting Integration
  • Budget Tracking/Job Costing
  • CRM
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • Equipment Tracking
  • Estimating
  • Incident Reporting
  • Mobile Access
  • Offline Access
  • RFI & Submittals
  • Residential
  • Subcontractor Management
  • Automated Scheduling
  • Messaging
  • Mobile Access
  • Online Time Clock
  • Payroll Management
  • Reporting/Analytics
  • Resource Management
  • Schedule Distribution
  • Shift Swapping
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Drag & Drop
  • Faculty/Staff Management
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records Management
  • Physician Management
  • Recurring Appointments
  • Self Service Portal
  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Auto Dialer
  • CRM
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • IVR / Voice Recognition
  • Inbound Call Center
  • Lead Distribution
  • Outbound Call Center
  • Budgeting/Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Employee Scheduling
  • Labor Forecasting
  • Performance Metrics
  • Recruitment Management
  • Skills Tracking
  • Time & Attendance Management
  • Variable Workforce

Branch Most Helpful Reviews

branch messenger review

Reviewed on 2018/12/18
Opeyemi O.
English Teacher
Human Resources, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The update interval for this app is way frequent and actually fixes things. I work with a bunch of friends and with branch messenger, it is much easier to schedule and update our calendar to our taste. Effectiveness has never been this easy and cheap as now, there is no need to have a squabble with anyone over who was meant to do what and at what time, they all constantly get reminded and everyone gets on easy. The upcoming schedule notification is great, the chatroom is just right for sharing information and the news feed is perfect for broadcast messages.

Cons: Branch simply glitches and that's just about everything i hate about it. Sometimes when trying to make a post, branch puts you off with a response about how your post can not be published at the moment, then, you make the post again in an effort to get your aim achieved and then voila, you've got duplicate posts to your name. This is something that needs to be fixed asap.

Very Helpful!

Reviewed on 2019/11/22
Faith J.
Manager
Food & Beverages, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My favorite part about this was how it would notify the employees when the schedule was up or when their shift was coming up. There were fewer excuses and more punctuality/communication.

Pros: This was really handy at work when communicating to our staff or showing them their schedule. Made things much easier on the management.

Cons: Branch tended to glitch when uploading pictures. Only when uploading pictures. This was problematic when we needed to upload pictures of the schedule.

Great!

Reviewed on 2019/03/05
Brandon G.
Delivery expert
Consumer Services, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I loved that I was able to keep up with coworkers and get shifts covered and be able to view my schedule whenever I needed

Cons: Sometimes it didn’t load right and it would sometimes crash and would take a few tries to get it to actually open right

A Branch that is Stronger than others

Reviewed on 2019/12/21
Danny R.
General manager
Food & Beverages, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
3/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I really like the fact that I can communicate with my team without having to remember phone numbers for everyone. I didnt know that branch also allowed some team members to be able to get an advance on their paycheck. That's awesome.

Pros: I really like that I can post the schedule to my team members so everyone isn't cramming my office to see their schedule

Cons: The ability to talk to a live customer service agent

Overall I really like this app

Reviewed on 2017/09/21
Amy P.
Owner/operator
Food & Beverages, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that i don't always need to be the one looking to replace someone's shift

Pros: I love the scheduler and the ability for employees to shift swap. It saves time and energy for me that could be used else where

Cons: I have trouble with the transition from the main page to the shift or shift swap page. It sometimes will not change or takes forever

Read More Reviews