---
description: Learn more about Kapta price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kapta Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [Kapta](/software/161334/kapta)

# Kapta

Canonical: https://www.capterra.co.za/software/161334/kapta

> Customer success software that provides organizational mapping, collaboration with team members, custom playbooks and templates.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kapta
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$49,00
- **Pricing model**: Per User
- **Pricing Details**: 14-Day Free Trial Available (No Credit Card Required)
Individual: $49 per user, per month
Team: $79 per user, per month
Enterprise: $129 per user, per month
Custom packages are also available.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Account Management
- Activity Dashboard
- Collaboration Tools
- Customer Engagement
- Reporting/Analytics

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Customer Success Software](https://www.capterra.co.za/directory/30961/customer-success/software)

## Related Categories

- [Customer Success Software](https://www.capterra.co.za/directory/30961/customer-success/software)
- [PEO Software](https://www.capterra.co.za/directory/32442/peo/software)

## Alternatives

1. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5059 reviews)
2. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (5726 reviews)
3. [Paylocity](https://www.capterra.co.za/software/86714/webpay) — 4.3/5 (1822 reviews)
4. [BambooHR](https://www.capterra.co.za/software/110968/bamboohr) — 4.6/5 (3108 reviews)
5. [Workday HCM](https://www.capterra.co.za/software/66908/workday-hcm) — 4.5/5 (1734 reviews)

## Reviews

### "Kapta insights has helped retain vendors." — 4.0/5

> **Akhilesh** | *11 September 2020* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Account Health score by Kapta has helped us retain customers more than once and has helped us financially. Account plan progress has been an ease with seamless 3rd Party integration service they provide.
> 
> **Cons**: It's not really helpful if every doubt needs to be resolved by support team instead it would be advisable to improve help document.

## Links

- [View on Capterra](https://www.capterra.co.za/software/161334/kapta)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/161334/kapta> |
| de-AT | <https://www.capterra.at/software/161334/kapta> |
| de-CH | <https://www.capterra.ch/software/161334/kapta> |
| en | <https://www.capterra.com/p/161334/Kapta/> |
| en-AE | <https://www.capterra.ae/software/161334/kapta> |
| en-AU | <https://www.capterra.com.au/software/161334/kapta> |
| en-CA | <https://www.capterra.ca/software/161334/kapta> |
| en-GB | <https://www.capterra.co.uk/software/161334/kapta> |
| en-IE | <https://www.capterra.ie/software/161334/kapta> |
| en-IL | <https://www.capterra.co.il/software/161334/kapta> |
| en-IN | <https://www.capterra.in/software/161334/kapta> |
| en-NZ | <https://www.capterra.co.nz/software/161334/kapta> |
| en-SG | <https://www.capterra.com.sg/software/161334/kapta> |
| en-ZA | <https://www.capterra.co.za/software/161334/kapta> |
| it | <https://www.capterra.it/software/161334/kapta> |
| pt | <https://www.capterra.com.br/software/161334/kapta> |
| pt-PT | <https://www.capterra.pt/software/161334/kapta> |

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