---
description: Learn more about Cien price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cien Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/12/sales-force-automation/software) > [Cien](/software/161030/cien)

# Cien

Canonical: https://www.capterra.co.za/software/161030/cien

> Cloud-based GTM analytics platform that cleans CRM data, forecasts pipeline, and surfaces revenue opportunities across sales.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Cien?

Mid-market to large B2B enterprises in SaaS, telecommunications, management consulting, private equity, and financial services industries.

## About the vendor

- **Company**: Cien
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$39,00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Cien offers 2 price plans.&#10;&#10;Annual plan: $39 per user/month&#10;Monthly plan: $49 per user/month
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- Commission Management
- Contact Management
- Customer Database
- Forecasting
- Lead Management
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Territory Management

## Integrations (1 total)

- Salesforce Sales Cloud

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Sales Force Automation Software](https://www.capterra.co.za/directory/12/sales-force-automation/software)

## Related Categories

- [Sales Force Automation Software](https://www.capterra.co.za/directory/12/sales-force-automation/software)
- [Sales Coaching Software](https://www.capterra.co.za/directory/31333/sales-coaching/software)
- [AI Sales Assistant Software](https://www.capterra.co.za/directory/34135/ai-sales-assistant/software)
- [Sales Performance Management Software](https://www.capterra.co.za/directory/33455/sales-performance-management/software)
- [Sales Forecasting Software](https://www.capterra.co.za/directory/30930/sales-forecasting/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6999 reviews)
2. [Geo Rep](https://www.capterra.co.za/software/1016048/geo-rep) (0 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18810 reviews)
4. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4487 reviews)
5. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3062 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/161030/cien)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/161030/cien> |
| de-AT | <https://www.capterra.at/software/161030/cien> |
| de-CH | <https://www.capterra.ch/software/161030/cien> |
| en | <https://www.capterra.com/p/161030/Cien/> |
| en-AE | <https://www.capterra.ae/software/161030/cien> |
| en-AU | <https://www.capterra.com.au/software/161030/cien> |
| en-CA | <https://www.capterra.ca/software/161030/cien> |
| en-GB | <https://www.capterra.co.uk/software/161030/cien> |
| en-IE | <https://www.capterra.ie/software/161030/cien> |
| en-IL | <https://www.capterra.co.il/software/161030/cien> |
| en-IN | <https://www.capterra.in/software/161030/cien> |
| en-NZ | <https://www.capterra.co.nz/software/161030/cien> |
| en-SG | <https://www.capterra.com.sg/software/161030/cien> |
| en-ZA | <https://www.capterra.co.za/software/161030/cien> |
| es | <https://www.capterra.es/software/161030/cien> |
| es-AR | <https://www.capterra.com.ar/software/161030/cien> |
| es-CL | <https://www.capterra.cl/software/161030/cien> |
| es-CO | <https://www.capterra.co/software/161030/cien> |
| es-CR | <https://www.capterra.co.cr/software/161030/cien> |
| es-DO | <https://www.capterra.do/software/161030/cien> |
| es-EC | <https://www.capterra.ec/software/161030/cien> |
| es-MX | <https://www.capterra.mx/software/161030/cien> |
| es-PA | <https://www.capterra.com.pa/software/161030/cien> |
| es-PE | <https://www.capterra.pe/software/161030/cien> |

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