--- description: Learn more about Smoobu price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smoobu Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [Smoobu](/software/160106/smoobu) # Smoobu Canonical: https://www.capterra.co.za/software/160106/smoobu Page: 1 / 9\ Next: [Next page](https://www.capterra.co.za/software/160106/smoobu?page=2) > Smoobu is a vacation rental management software that simplifies operations, streamlines bookings, and enhances guest communication. > > Verdict: Rated **4.5/5** by 195 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Smoobu? Vacation rental owners, vacation property managers, Airbnb hosts, Booking.com hosts, Expedia hosts. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 195 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Smoobu - **Location**: Berlin, Germany - **Founded**: 2014 ## Commercial Context - **Starting Price**: €29,00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Greek, Italian, Polish, Portuguese, Spanish - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador and 48 more ## Features - Accounting - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Customer Management - Customer Support - Dashboard - Data Import/Export - Document Management - Dynamic Pricing - Employee Management - Faculty/Staff Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Payments - Online Registration - Opportunity Management - Order Management - Partner Management - Partner Portal - Payment Processing - Performance Metrics - Pipeline Management - Point of Sale (POS) - Pre-built Templates - Property Management - Real Time Editing - Reporting & Statistics - Reporting/Analytics - Reservations Management - Response Management - Review Monitoring - Review Notification - Tenant Tracking - Third-Party Integrations ... and 2 more features ## Integrations (19 total) - Apple Pay - Beyond - Beyond - Boostly - Chekin App - Doinn - Duve - Google Analytics 360 - Google Maps - Operto - PayPal - PriceLabs - Properly - Revyoos - Stripe ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software) ## Related Categories - [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software) - [Website Builder Software](https://www.capterra.co.za/directory/30935/website-builder/software) - [Camp Management Software](https://www.capterra.co.za/directory/10040/camp-management/software) - [Feedback and Reviews Management Software](https://www.capterra.co.za/directory/31024/review-management/software) - [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.co.za/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.co.za/software/131924/lodgify) — 4.5/5 (1282 reviews) 3. [Guesty Lite](https://www.capterra.co.za/software/169863/your-porter-app) — 4.7/5 (547 reviews) 4. [Guesty](https://www.capterra.co.za/software/159377/guesty) — 4.4/5 (465 reviews) 5. [Breezeway](https://www.capterra.co.za/software/186514/breezeway) — 4.6/5 (195 reviews) ## Reviews ### "The perfect tool for your first property" — 5.0/5 > **Pedro** | *23 August 2025* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: It's easy and intuitive to start with. The learning curve is quick, I only got stuck in the section on setting prices and minimum nights. There have never been any duplicate bookings and the support team is good. I think it's good value for money. > > **Cons**: When you grow and have many properties, it offers fewer features than other PMSs. The connection to other software that helps with tourist property management is not as extensive as in competing PMSs. The “ANALYTICS” section could be more comprehensive. The “prices” section can be difficult to understand at first; that part could be simplified. > > Smoobu was my first PMS. When I bought my first vacation rental property, I was torn between several options, but after talking to colleagues in the industry, I finally decided on Smoobu. The learning curve is easy; there are only two or three aspects that might be a little complicated, but you learn quickly. It's very intuitive, with a simple but effective control panel. I think it's the perfect tool for getting started. ----- ### "Mainly pleasant experience with a few Tech glitch over the years" — 4.0/5 > **Chrissy** | *02 December 2024* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: It help to intergate all my property across all platform and really save lots of time with the monitor of inventory availability > > **Cons**: There are a few time when the system fail to sync with other platform and we end up having to sort out all the double booking with lot of hassle. But generally their customer service are very fast to response and also help to resolve the issue. > > we were with them for a couple of years and it help to tracked our property inventory availablity for our property service accoomdation. ----- ### "SMOOBU was good 5 years ago... then became too expensive and lacked the qualities found in another Channel Manager." — 3.0/5 > **Stephan** | *16 March 2026* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: Solid experience. Does the job : for a few years, it was a good solution, until the price went soaring up, with no improvements. > > **Cons**: More expensive than other Channel Manager Solutions. Lacks major elements : create multiple payment on website plugin. Calendar and price management slow. > > It was a good experience for the first two years, then SMOOBU lacked improvements, updates, upgrades and became too expensive. I was very happy to discover HOSTEX, for a fraction of the price, with a great interface and many more functionalities. ----- ### "Everything you need in a PMS" — 5.0/5 > **Rebecca** | *25 May 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I have used Smoobu for 4 years now for my 6 listings and use it as a booking engine on my own website. It works wonderfully. I love the ease of use as a user and to set up. It has many great features from the automated guest messages, guidebook, booking engine, etc. I have used for several client’s websites as well. > > **Cons**: There are a couple features I wish it had, mostly to do with pricing/discount options to offer so I could offer the same options that I do on Airbnb. I wish that you could set up discounts fo specific dates. Unfortunately any discounts set up apply to all dates. I do wish the pricing sync with VRBO had been fixed by now. > > This is a great PMS. I haven’t had any glitches or issues with it which is one of the most important things. It does everything I need it to do. I have recommended it to many people and have used it for several clients as a booking engine on their direct rental sites. ----- ### "The have lost they way....." — 1.0/5 > **Martin** | *24 March 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Smoobu was once a reliable and user-friendly property management tool for vacation rental hosts. The channel manager’s ability to sync bookings across multiple platforms like Airbnb and Booking.com was a key advantage, helping to prevent double bookings. Some of the automation features, such as message templates and guest communication, were helpful in streamlining operations. > > **Cons**: Unfortunately, Smoobu continues to fall short in several areas. Frequent product and menu changes have made it increasingly difficult to manage even simple tasks, reducing overall efficiency. Customer support has significantly deteriorated over the past five years, with little to no effort to engage with customers or address concerns effectively. Recent integrations with Airbnb and Booking.com have caused major issues, including automated guest communications no longer being delivered, leading to frustration for both hosts and guests. Additionally, there is a strong focus on launching new features that often feel rushed and inadequately tested, causing more problems than they solve. > > My experience with Smoobu has become increasingly frustrating. What was once a solid, user-friendly platform has evolved into a system that feels disjointed and difficult to navigate. The lack of attention to customer feedback, combined with ongoing technical issues and unreliable support, makes it harder to justify continuing with the software. Unless Smoobu prioritizes stability, usability, and customer engagement over constant, untested updates, I would not recommend it for serious property managers. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.za/software/160106/smoobu?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/160106/smoobu) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data