Who Uses Shipfusion?
eCommerce retailers
What Is Shipfusion?
Shipfusion is a warehouse and shipping management solution designed to help eCommerce retailers store, manage, and track inventory across temperature-controlled warehouses. The platform enables managers to streamline freight, insurance, and return management processes. Administrators can utilize the system dashboard to view shipments, key milestones, inventory levels, fee breakdowns, shipping summary, and more in real-time. It also performs quality control checks on various stock items.
Shipfusion Details
Shipfusion
https://www.shipfusion.com/
Founded 2014
Shipfusion pricing overview
Shipfusion does not have a free version.
Starting Price
Not provided by vendor
Free Version
No
Shipfusion deployment and support
Support
- Email/Help Desk
- Chat
Deployment
- Cloud, SaaS, Web-based
Training
- Live Online
Shipfusion Features
Inventory Management Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cost Tracking
- Customer Database
- Customizable Reports
- Data Synchronization
- Forecasting
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Point of Sale (POS)
- Product Identification
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Search/Filter
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Vendor Managed Inventory
- Warehouse Management
- eCommerce Management
Logistics Software
- 3PL Management
- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Scheduling
- Barcode / Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- CRM
- Cross Docking
- Customer Database
- Delivery Tracking
- Demand Forecasting
- Dispatch Management
- Document Management
- EDI
- Fleet Management
- Geographic Maps
- Inventory Management
- Inventory Tracking
- Invoice Management
- Label Printing
- Location Tracking
- Monitoring
- Multi-Location
- Order Management
- Order Tracking
- Purchase Order Management
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Returns Management
- Route Management
- Route Optimization
- Shipping Labels
- Shipping Management
- Status Tracking
- Strategic Planning
- Supplier Management
- Third Party Integrations
- Transportation Management
- Warehouse Management
- Work Order Management
Order Management Software
- API
- Accounting Integration
- Activity Dashboard
- Backorder Management
- Barcode / Ticket Scanning
- Billing & Invoicing
- Cataloging/Categorization
- Contact Database
- Customer History
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Forecasting
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Labeling
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Fulfillment
- Order Management
- Order Tracking
- Product Catalog
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Recurring Orders
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Shipping Labels
- Shipping Management
- Special Order Management
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
Shipping Software
- API
- Accounting
- Activity Dashboard
- Air Shipping
- Alerts/Notifications
- Barcode / Ticket Scanning
- Bills of Lading
- Claims Management
- Container Shipping
- Customer Database
- Customizable Branding
- Data Import/Export
- Delivery Tracking
- Discount Management
- EDI
- Freight Shipping
- Ground Shipping
- Import/Export Management
- Inventory Management
- Invoice Management
- Label Printing
- Multi-Location
- Ocean Shipping
- Order Management
- Order Tracking
- Package Tracking
- Parcel Shipping
- Process/Workflow Automation
- Purchase Order Management
- Quotes/Estimates
- Real-time Updates
- Reporting/Analytics
- Returns Management
- Search/Filter
- Shipment Price Calculation
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Shipping Services Integration
- Status Tracking
- Supplier Management
- Third Party Integrations
- Transportation Management
- Warehouse Management
- eCommerce Management
Warehouse Management Software
- 3PL Management
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcoding/RFID
- Bills of Material
- Customizable Fields
- Customizable Reports
- Cycle Count
- Data Import/Export
- Forecasting
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Labeling
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real Time Synchronization
- Receiving/Putaway Management
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- Workflow Management
- eCommerce Management
eCommerce Software
- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Cataloging/Categorization
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customizable Branding
- Customizable Templates
- Data Security
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Tracking
- Kitting
- Loyalty Program
- Mobile Access
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Order Management
- Order Processing
- Order Tracking
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Reviews Management
- SEO Management
- Sales Orders
- Sales Trend Analysis
- Shipping Management
- Shopping Cart
- Social Media Integration
- Template Management
- Templates
- Third Party Integrations
- Website Management
- eCommerce Management
Shipfusion Alternatives
More Shipfusion alternatives
Shipfusion Reviews
Read all reviewsOverall rating
Average score
Martin O.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/10/20
"Easy to Use 3PL Solution"
Comments: Overall we've had a great experience. Very clear communications and easy to work with.
Pros: Shipfusion is a high quality 3PL that delivers our orders on time. Their software is very easy to setup (Shopify integration). The customer success team walks you through the process including with a detailed onboarding call. Their customer support is very responsive (often live chat) on their website or via email.
Cons: The software has a bit of a learning curve. This is due to the many features it allows on the dashboard. A walkthrough guide or pre-recorded demo videos of how to use each section is a suggestion for future development.
- Reviewer Source
- Reviewed on 2020/10/20
Stephanie C.
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- Reviewer Source
- Reviewed on 2020/10/20
"A great partner for fulfillment in your business."
Comments: My overall experience with ShipFusion has been incredibly positive. We have a dedicated account manager that I can reach out to at any time. He is responsive and always willing to help work through the problem with you. Our packages are well-prepared, shipped on time and on the rare occasion there is a customer issue, ShipFusion is quick to help us investigate and resolve what happened. It's like having an extended customer support team on your side! I couldn't recommend them more highly if you need a solid, reliable fulfillment partner for your business.
Pros: What I love most about ShipFusion is how intuitive and easy to use their customer interface has been to use. Not only was it powerful to begin with, there have been a few needs specific to our food product business that came up along the way. ShipFusion's development team took it upon themselves to work with us and build these functionalities into the system. This not only benefited us, but all food product customers for ShipFusion.
Cons: The two cons we faced using ShipFusion where related to lot codes and incoming inventory. The lot codes issue was addressed immediately by their development team. And the incoming inventory timeline has eased as COVID impacts have lessened in the warehouse demand. They also moved into a larger warehouse to accommodate their growing customer base, which has also alleviated this turnaround time on incoming inventory as well.
Alternatives Considered: ShipBob
Reasons for Choosing Shipfusion: We were managing order fulfillment internally and with the growth of our eCommerce sales, it was proving problematic, cumbersome and costly.
Reasons for Switching to Shipfusion: ShipFusion had the best offering because they understood the importance of customer management. I have had the same account manager for two years, I know him by name, he's in the warehouse everyday and he understands my products and my business. A lot of these other fulfillment companies make you feel like a number. ShipFusion demonstrates daily how much they value my and my customers business. You can't put a price on that.
- Reviewer Source
- Reviewed on 2020/10/20
Jack J.
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/10/20
"Solid & Accessible 3PL"
Comments: Positive - I've enjoyed working with Shipfusion
Pros:
- Customer Service is top notch
- Relatively simplistic, easy to learn / train team members
- Projects allow for custom items/tickets which aren't handled typically
- Great integration with e-commerce
Cons: - A few bugs exists, however when these are flagged the CS team will help resolve
- Reviewer Source
- Reviewed on 2020/10/20
Alyssa B.
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Ease of Use
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/10/20
"Useable, Intuitive Software"
Comments: ShipFusion uses a great software, but we have had issues with their warehouses.
Pros: I really like the ability to hold orders back, split orders and have real time visibility of where the order is at in the flow of the warehouse.
Cons: There isn't anything I don't like. I would say it is fantastic software and our only difficulty has been on the other side with the warehouse that is using it. Sometimes they batch print labels, they aren't able to include gift notes, etc. This is not the software's fault, but it does bring to light the issues we are having on the warehouse side.
Alternatives Considered: ShipBob and ShipHero
Reasons for Choosing Shipfusion: We didn't have access to Shopify Fulfillment Networks WMS so we were never able to do anything with the orders. It has been great to have access to ShipFusion's WMS.
Reasons for Switching to Shipfusion: ShipFusion owns the warehouses and they have an in-house development team. It is great that they are not outsourcing any of the steps to getting our product fulfilled.
Vendor Response
by Shipfusion on 2021/01/20
Thanks for taking the time to share about your time using Shipfusion, Alyssa.
- Reviewer Source
- Reviewed on 2020/10/20
Dan H.
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/12/17
"Solid Platform, We Use Their Shopify Integration Daily"
Pros: Shipfusion's software integrates well with Shopify's platform, which makes inventory management a lot easier. Customer support is also very responsive whenever we have questions.
Cons: Just a thought: it would be nice to automate some of the manual tasks involved with importing new inventory (i.e. automatically generating new SKU codes).
Alternatives Considered: ShipStation, ShipMonk and ZhenHub
Reasons for Switching to Shipfusion: Personal referral, reasonable entry-level pricing, US & Canada shipping footprint, software integration with Shopify.
Vendor Response
by Shipfusion on 2021/01/20
Thanks, Dan for taking the time to share your great experience with Shipfusion
- Reviewer Source
- Reviewed on 2020/12/17
