Who Uses Shipfusion?

eCommerce retailers

What Is Shipfusion?

Shipfusion stores, manages and tracks inventory at our fully owned and operated temperature-controlled warehouses across the US and Canada. Along with fulfillment solutions Shipfusion offers a wide range of services including freight, insurance and customer return management. Our ideal customers are clients with lightweight products, low overall SKU counts coupled with high volume, and are looking to streamline their eCommerce fulfillment through technology.

Shipfusion Details

Shipfusion

https://www.shipfusion.com/

Founded 2014

Shipfusion pricing overview

Shipfusion does not have a free version and does not offer a free trial.


Free Version

No

Free Trial

No

Shipfusion deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • In Person
  • Live Online
  • Webinars

Shipfusion Features

  • Alerts/Notifications
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management

View full list of Inventory Management Software

  • 3PL Management
  • Barcoding/RFID
  • CRM
  • Cross Docking
  • Fleet Management
  • Inventory Management
  • Order Management
  • Shipping Management
  • Supplier Management
  • Transportation Management

View full list of Logistics Software

  • Backorder Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

View full list of Order Management Software

  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Services Integration
  • Warehouse Management

View full list of Shipping Software

  • 3PL Management
  • Barcoding/RFID
  • Forecasting
  • Inventory Management
  • Multi-Location
  • Order Management
  • Purchasing
  • Quality Management
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Returns Management
  • Shipping Management

View full list of Warehouse Management Software

  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

View full list of eCommerce Software

Shipfusion Alternatives

More Shipfusion alternatives

Shipfusion Reviews

Read all reviews

Overall rating

4,7/5

Average score

Ease of Use 4,8
Customer Service 4,9
Features 4,8
Value for Money 4,7

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Martin O.
Founder
Consumer Goods, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020/10/20

"Easy to Use 3PL Solution"

Comments: Overall we've had a great experience. Very clear communications and easy to work with.

Pros: Shipfusion is a high quality 3PL that delivers our orders on time. Their software is very easy to setup (Shopify integration). The customer success team walks you through the process including with a detailed onboarding call. Their customer support is very responsive (often live chat) on their website or via email.

Cons: The software has a bit of a learning curve. This is due to the many features it allows on the dashboard. A walkthrough guide or pre-recorded demo videos of how to use each section is a suggestion for future development.

  • Reviewer Source 
  • Reviewed on 2020/10/20
Stephanie C.
Marketing Director
Food & Beverages, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/10/20

"A great partner for fulfillment in your business."

Comments: My overall experience with ShipFusion has been incredibly positive. We have a dedicated account manager that I can reach out to at any time. He is responsive and always willing to help work through the problem with you. Our packages are well-prepared, shipped on time and on the rare occasion there is a customer issue, ShipFusion is quick to help us investigate and resolve what happened. It's like having an extended customer support team on your side! I couldn't recommend them more highly if you need a solid, reliable fulfillment partner for your business.

Pros: What I love most about ShipFusion is how intuitive and easy to use their customer interface has been to use. Not only was it powerful to begin with, there have been a few needs specific to our food product business that came up along the way. ShipFusion's development team took it upon themselves to work with us and build these functionalities into the system. This not only benefited us, but all food product customers for ShipFusion.

Cons: The two cons we faced using ShipFusion where related to lot codes and incoming inventory. The lot codes issue was addressed immediately by their development team. And the incoming inventory timeline has eased as COVID impacts have lessened in the warehouse demand. They also moved into a larger warehouse to accommodate their growing customer base, which has also alleviated this turnaround time on incoming inventory as well.

  • Reviewer Source 
  • Reviewed on 2020/10/20
Jack J.
Brand Director
Consumer Goods, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2020/10/20

"Solid & Accessible 3PL"

Comments: Positive - I've enjoyed working with Shipfusion

Pros: - Customer Service is top notch
- Relatively simplistic, easy to learn / train team members
- Projects allow for custom items/tickets which aren't handled typically
- Great integration with e-commerce

Cons: - A few bugs exists, however when these are flagged the CS team will help resolve

  • Reviewer Source 
  • Reviewed on 2020/10/20
Alyssa B.
CEO
Consumer Goods, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020/10/20

"Useable, Intuitive Software"

Comments: ShipFusion uses a great software, but we have had issues with their warehouses.

Pros: I really like the ability to hold orders back, split orders and have real time visibility of where the order is at in the flow of the warehouse.

Cons: There isn't anything I don't like. I would say it is fantastic software and our only difficulty has been on the other side with the warehouse that is using it. Sometimes they batch print labels, they aren't able to include gift notes, etc. This is not the software's fault, but it does bring to light the issues we are having on the warehouse side.

  • Reviewer Source 
  • Reviewed on 2020/10/20
Amanda H.
Marketing Manager
Consumer Goods, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020/10/20

"The Best!"

Comments: We LOVE Ship Fusion - we have had nothing but great experiences with this 3PL.

Pros: - easy to use
- quick customer service - ALWAYS
- easy to pull custom reports
- the best team of people to work with

Cons: - sometimes the software is laggy (reports won't load)

  • Reviewer Source 
  • Reviewed on 2020/10/20