What Is CXONCLOUD?

CX stands for customer experience. CXONCLOUD is a purpose-built software to firstly understand customer expectations & experience to personalise marketing to drive repeat & referral business:

- AUTO-ANALYSE CUSTOMER FEEDBACK
- AUTO-RESPOND TO CUSTOMER FEEDBACK
- IDENTIFY HAPPY CUSTOMERS
- MANAGE NEGATIVE EXPERIENCES
- DRIVE LOYALTY MARKETING
- PERSONALISE REWARD PROGRAMS
- PROMOTE CUSTOMER ADVOCACY
- FOCUS ON REPEAT BUSINESS
- RUN REFERRAL MARKETING

All of the above in just simple clicks.

Who Uses CXONCLOUD?

Service Sellers: Tradesmen, Trainers, E-Learning, Home Services.. Event Sellers: Meet Ups, Seminars, Webinars.. Brick & Mortar: Retail, Real Estate, Restaurants, Salons, Spas.. E-Commerce: Shopify

Where can CXONCLOUD be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Unloc
  • Founded in 2009

Countries available

Australia, Canada, India, Malaysia, New Zealand and 4 others

Languages

English

CXONCLOUD pricing

Starting Price:

£49,00/year
  • Yes, has free trial
  • No free version

CXONCLOUD does not have a free version but does offer a free trial. CXONCLOUD paid version starts at £49,00/year.

About the vendor

  • Unloc
  • Founded in 2009

Countries available

Australia, Canada, India, Malaysia, New Zealand and 4 others

Languages

English

CXONCLOUD videos and images

CXONCLOUD Software - 1
CXONCLOUD Software - Omnichannel Lead Gen
CXONCLOUD Software - Live In App Chat
CXONCLOUD Software - Manage Bookings
CXONCLOUD Software - Measure CX Score
View 5 more
CXONCLOUD Software - 1
CXONCLOUD Software - Omnichannel Lead Gen
CXONCLOUD Software - Live In App Chat
CXONCLOUD Software - Manage Bookings
CXONCLOUD Software - Measure CX Score

Compare CXONCLOUD with similar products

CXONCLOUD

£49,00/year
Free Version
Free Trial
US$59,00/month
Free Version
Free Trial
N/A
Free Version
Free Trial
US$20,00/month
Free Version
Free Trial

Features of CXONCLOUD

  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Campaign Management
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Visualization
  • Feedback Management
  • Loyalty Cards
  • Loyalty Program
  • Membership Management
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Reporting/Analytics
  • Rewards Management
  • Segmentation
  • Survey/Poll Management
  • Surveys & Feedback

CXONCLOUD Alternatives

Run your own branded customer loyalty program. Recognize purchases and visits, increase customer retention and foster growth.
Loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or via mobile.
An omnichannel CRM life sciences platform built on Microsoft Cloud for healthcare.
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
Put the customer experience at the center of your loyalty program.
A comprehensive, modular platform that allows you to manage the entire end-to-end loyalty program lifecycle efficiently.
Build customer relationships for life with data-first digital marketing
Tremendous is the best platform to incentivize and reward people instantly with gift cards, prepaid Visa® cards, cash, and more.
The Unified Customer Experience Management Platform
Affordable web-based platform for businesses to manage customer loyalty programs, gift cards, or employee incentives. Free Trial!
SAP Customer Data Platform enhances customer experiences across marketing, commerce, sales, and service.
yawave is a cloud-based user interaction suite that connects content and users.
ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention.

Reviews of CXONCLOUD

Average score

Overall
5,0
Ease of Use
5,0
Customer Service
5,0
Features
4,7
Value for Money
5,0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Find reviews by score

5
100%
Padma G.
Founder - Practitioner in India
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

A boon for solo entrepreneurs

5 3 years ago

Comments: As a solo entrepreneur, managing my customers, keeping them happy, investing a fortune on multiple apps/software on customer experience was a nightmare. CXONCLOUD is an all in one app pretty much like my assistant. I invest less time and money on customer experience but with a lovely result - I see a lot of happy customers and get a lot of referral from them.

Pros:

- Engaging with your customers in just clicks - Manage booking and feedback in one place - Referral Scheme - At your fingertips - saves a lot of my time and money in managing my business.

Cons:

None actually. It just fits perfectly for my business.

Sangeetha A.
Director in India
Consumer Goods, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Cx on cloud

5 3 years ago

Pros:

It's ease of use. The fact that you cab reach out to your entire database in one click.

Cons:

Sometimes the updates require a better data connection

Ganga S.
Founder in India
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Ideal for service providers

5 3 years ago

Comments: Tracking customers and sending announcements to all parties involved without hm

Pros:

Collating customer data and seeking objective reviews for services. Helps build database and have a system for feedback collection and quality review

Cons:

Most customers ignore the feedback emails or fail to check for prolonged periods..