--- description: Learn more about CallHippo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallHippo Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/30098/speech-recognition/software) > [CallHippo](/software/159578/callhippo) # CallHippo Canonical: https://www.capterra.co.za/software/159578/callhippo Page: 1 / 29\ Next: [Next page](https://www.capterra.co.za/software/159578/callhippo?page=2) > Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. > > Verdict: Rated **4.4/5** by 687 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CallHippo? Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 687 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CallHippo - **Location**: WALNUT, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$0,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Basic plan: $0 per user per month Starter plan: $25 per user per month Professional plan: $39 per user per month Ultimate plan: $55 per user per month Enterprise plan: Contact Sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Antigua & Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China and 69 more ## Features - Agent Interface - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Transfer - Callback Scheduling - Caller ID - Computer Telephony Integration - Contact Management - Dashboard - IVR - Phone Key Input - Quality Management - Queue Management - Recording - Reporting/Analytics - Text to Speech - VoIP - Voice Customization - Voice Mail ## Integrations (21 total) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Speech Recognition Software](https://www.capterra.co.za/directory/30098/speech-recognition/software) ## Related Categories - [Speech Recognition Software](https://www.capterra.co.za/directory/30098/speech-recognition/software) - [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software) - [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software) - [IVR Software](https://www.capterra.co.za/directory/30231/ivr/software) - [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software) ## Alternatives 1. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (881 reviews) 2. [Nextiva](https://www.capterra.co.za/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [VoIP.ms](https://www.capterra.co.za/software/203084/voip-ms) — 4.8/5 (698 reviews) 4. [RingEX](https://www.capterra.co.za/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 5. [3CX](https://www.capterra.co.za/software/158704/3cx) — 4.4/5 (467 reviews) ## Reviews ### "Helpful Staff Member\[sensitive content hidden\]" — 5.0/5 > **Bradley Grant** | *25 March 2026* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came right. The product is great so when there is good service as well then it is a bonus. > > **Cons**: In the beginning it was tough to navigate, would be great if there a was onboarding call to get you set up and show you around. Human interaction is still really important and I would have liked to have spoken to someone when signing up. > > Ultimately I got exactly what I needed after speaking with \[sensitive content hidden\] My set up was more complicated I guess so I needed the extra support from the team ----- ### "Helpful team\!" — 5.0/5 > **Ultric** | *10 October 2024* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: That in times of need, the support was understanding and helpful to my business needs. > > **Cons**: In selecting a new number, the USA State should be shown with the city in the location options as many USA cities are the same in different states > > It was good, i was able to test all the features well. ----- ### "Overall a good calling tool" — 4.0/5 > **Mudit** | *19 May 2026* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. > > **Cons**: One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. > > Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team ----- ### "Easy Interface" — 5.0/5 > **Sandeep** | *24 June 2026* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. > > **Cons**: What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. > > My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. ----- ### "A Month of Silence While My Business Calls Went Unanswered" — 1.0/5 > **Stephen** | *03 June 2026* | Financial Services | Recommendation rating: 0.0/10 > > **Pros**: Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. > > **Cons**: The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. > > I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. ----- Page: 1 / 29\ Next: [Next page](https://www.capterra.co.za/software/159578/callhippo?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/159578/callhippo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data