--- description: Learn more about Guesty price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/30678/channel-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.co.za/software/159377/guesty Page: 1 / 21\ Next: [Next page](https://www.capterra.co.za/software/159377/guesty?page=2) > The leading AI-powered vacation rental software for short-term rental hosts to simplify ops, grow revenue, and scale. > > Verdict: Rated **4.4/5** by 485 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guesty? Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B\&B owners, and hospitality enterprises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 485 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Guesty - **Location**: Walnut, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$23,00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Guesty charges a fixed monthly fee based on the number of properties you manage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Polish, Portuguese, Spanish - **Available Countries**: Albania, Andorra, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica and 85 more ## Features - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - Employee Management - GDS/OTA Integration - Group Reservations - Guest Check-in/Check-out - Guest Experience Management - Housekeeping Management - Inventory Control - Lead Management - Maintenance Management - Multi-Channel Distribution - Multi-Channel Management - Occupancy Management - Online Booking - Online Payments - Online Reservations - Order Management - Partner Management - Partner Portal - Payment Processing - Performance Metrics - Pipeline Management - Point of Sale (POS) - Portfolio Management - Property Database - Property Management - Reminders - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Tax Management - Tenant Tracking - Third-Party Integrations ... and 12 more features ## Integrations (44 total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Channel Management Software](https://www.capterra.co.za/directory/30678/channel-management/software) ## Related Categories - [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software) - [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.co.za/directory/30678/channel-management/software) - [Real Estate Property Management Software](https://www.capterra.co.za/directory/20050/real-estate-property-management/software) - [Rental Property Management Software](https://www.capterra.co.za/directory/30929/rental-property-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.co.za/software/152433/hostaway) — 4.8/5 (1623 reviews) 2. [DoorLoop](https://www.capterra.co.za/software/211768/doorloop) — 4.8/5 (717 reviews) 3. [Buildium](https://www.capterra.co.za/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 4. [ResMan](https://www.capterra.co.za/software/135182/resman) — 4.6/5 (602 reviews) 5. [Entrata](https://www.capterra.co.za/software/20372/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Going for Guesty" — 5.0/5 > **Susan** | *01 March 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be. They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which we are most appreciative. The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything. > > **Cons**: What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon. > > We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it. ----- ### "I love guesty\!" — 5.0/5 > **Carlyn** | *21 November 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Customer support and Booking management Guesty has become an invaluable asset to our company. Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency. > > **Cons**: Although the platform has proven to be a valuable asset, the claims process currently faces delays that can affect operational timelines. Optimizing this process would greatly enhance its effectiveness.” > > A truly outstanding platform—efficient, reliable, and an absolute GEM. Guesty has been amazing by helping us stay organized, work smarter, and deliver better results ----- ### "Guesty review" — 4.0/5 > **RHONDA** | *08 April 2025* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Saving time and avoiding errors with bookings on multiple bookin channels. > > **Cons**: Functions that are useful suddenly change and are replaced with others not so user friendly. > > Guesty has saved time and easy to manage multiple booking platforms without errors. ----- ### "Great App - Easy to manage" — 5.0/5 > **Diego** | *27 May 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: I’ve been using Guesty for the past three years to manage our properties, and it has been a very user-friendly and functional platform. One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected. Overall, it’s intuitive, efficient, and very easy to use. > > **Cons**: One area for improvement is the Guest Book feature. For smaller operators managing fewer than three properties, it does not currently provide enough value to justify the cost or effort involved. > > Overall, my experience with Guesty has been very positive. I’ve been using the platform for the past three years to manage our properties, and I truly appreciate how intuitive and functional it is. Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved our operational efficiency. I also really like the ability to set up automatic messages, which saves us a tremendous amount of time, and how easily I can coordinate with my service team within the platform. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *06 April 2026* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Cons**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- Page: 1 / 21\ Next: [Next page](https://www.capterra.co.za/software/159377/guesty?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/159377/guesty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data