---
description: Learn more about Guesty price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Guesty Price, Reviews & Features - Capterra South Africa 2026
---

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# Guesty

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> The leading AI-powered vacation rental software for short-term rental hosts to simplify ops, grow revenue, and scale.
> 
> Verdict: Rated **4.4/5** by 480 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Guesty?

Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B\&amp;B owners, and hospitality enterprises.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 480 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guesty
- **Location**: Walnut, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$23,00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Guesty charges a fixed monthly fee based on the number of properties you manage.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Japanese, Polish, Portuguese, Spanish
- **Available Countries**: Albania, Andorra, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica and 85 more

## Features

- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Campaign Management
- Channel Analytics
- Channel Management
- Communication Management
- Communications Management
- Contact Management
- Customer Support
- Document Management
- Dynamic Pricing
- Employee Management
- GDS/OTA Integration
- Group Reservations
- Guest Check-in/Check-out
- Guest Experience Management
- Guest Tracking
- Housekeeping Management
- Inventory Control
- Lead Management
- Maintenance Management
- Marketing Automation
- Multi-Channel Distribution
- Multi-Channel Management
- Occupancy Management
- Online Booking
- Online Payments
- Online Reservations
- Order Management
- Partner Management
- Payment Processing
- Point of Sale (POS)
- Portfolio Management
- Property Database
- Property Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Revenue Management
- Tax Management
- Tenant Screening
- Tenant Tracking
- Third-Party Integrations

... and 12 more features

## Integrations (47 total)

- AIPEX
- Accountable
- AirDNA
- Akia
- Aloware
- AutoRank
- Autohost
- Besty
- Beyond
- Breezeway
- ChargeAutomation
- Chekin App
- Conduit
- Content.One
- Duve

... and 32 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Channel Management Software](https://www.capterra.co.za/directory/30678/channel-management/software)

## Related Categories

- [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software)
- [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software)
- [Channel Management Software](https://www.capterra.co.za/directory/30678/channel-management/software)
- [Real Estate Property Management Software](https://www.capterra.co.za/directory/20050/real-estate-property-management/software)
- [Rental Property Management Software](https://www.capterra.co.za/directory/30929/rental-property-management/software)

## Alternatives

1. [Hostaway](https://www.capterra.co.za/software/152433/hostaway) — 4.8/5 (1577 reviews)
2. [DoorLoop](https://www.capterra.co.za/software/211768/doorloop) — 4.8/5 (705 reviews)
3. [Buildium](https://www.capterra.co.za/software/47428/buildium-property-management-software) — 4.5/5 (2232 reviews)
4. [ResMan](https://www.capterra.co.za/software/135182/resman) — 4.6/5 (602 reviews)
5. [Entrata](https://www.capterra.co.za/software/20372/entrata) — 4.6/5 (444 reviews)

## Reviews

### "Going for Guesty" — 5.0/5

> **Susan** | *01 March 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be.  They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which  we are most appreciative.  The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything.
> 
> **Cons**: What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon.
> 
> We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it.

-----

### "Guesty review" — 4.0/5

> **RHONDA** | *08 April 2025* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Saving time and avoiding errors with bookings on multiple bookin channels.
> 
> **Cons**: Functions that are useful suddenly change and are replaced with others not so user friendly.
> 
> Guesty has saved time and easy to manage multiple booking platforms without errors.

-----

### "I love guesty\!" — 5.0/5

> **Carlyn** | *21 November 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Customer support and Booking management Guesty has become an invaluable asset to our company. Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency.
> 
> **Cons**: Although the platform has proven to be a valuable asset, the claims process currently faces delays that can affect operational timelines. Optimizing this process would greatly enhance its effectiveness.”
> 
> A truly outstanding platform—efficient, reliable, and an absolute GEM. Guesty has been amazing by helping us stay organized, work smarter, and deliver better results

-----

### "Guesty Review" — 5.0/5

> **Mandy** | *25 July 2024* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10
> 
> **Pros**: A premium software management tool for short term rentals
> 
> **Cons**: The monthly costs are extremely high in comparison to other similar products
> 
> High level of functionality and staff and good all round service. There are frustrating delays in dealing with issues, customer support cut you off if you do not stay online with them constantly and then the process has to be re opened with another support person. It would be good if we had a group of people managing our account, so that ther eis some familiarity. The price is very high for a South African based company.

-----

### "Scalable Platform That Supports Growth and Operational Control" — 5.0/5

> **BJ** | *27 February 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The biggest advantage of Guesty is centralized control. Managing Airbnb, VRBO, direct bookings, messaging, automation, task management, and reporting within one ecosystem significantly reduces operational friction. As our portfolio has grown, Guesty’s automation tools have helped us standardize communication, streamline workflows, and minimize manual errors. The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the system becomes extremely powerful and scalable.
> 
> **Cons**: When we started our company in 2022, we started with Guesty. Yet, the accounting was not as robust as we were after.  When we walked oud the door, we said we would be back when it was checking a few more boxes for us.  We came back in June of 2025 after our bookkeeping team said the accounting module had been through changes and now had the features we required.  There are still a few gaps in the accounting, but they have had a strong focus there and we are happy with where it is now and where it is headed.
> 
> Overall, our experience has been very positive. Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio. It has supported our growth while maintaining operational control and visibility. Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business.  We have also started to grow great ties with the people and team itself and highly recommend attending their annual GuestyVal for networking with like minded property managers and industry professionals.

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