--- description: Learn more about Outreach price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Outreach Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Outreach](/software/159318/outreach) # Outreach Canonical: https://www.capterra.co.za/software/159318/outreach Page: 1 / 14\ Next: [Next page](https://www.capterra.co.za/software/159318/outreach?page=2) > Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like the best rep. > > Verdict: Rated **4.4/5** by 310 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Outreach? Outreach can be used by every member of your sales and revenue teams, from account executives and sales managers to sales leaders and RevOps. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 310 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Outreach - **Location**: Seattle, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Please contact Outreach for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - AI/Machine Learning - Auto-Dialer - CRM - Calendar Management - Calendar/Reminder System - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Tracking - Call Transcription - Chatbot - Collaboration Tools - Communication Management - Contact Database - Contact Management - Content Sharing - Conversation Intelligence - Dashboard - Data Import/Export - Email Management - Email Marketing - Employee Coaching Tools - Engagement Tracking - For Sales Teams/Organizations - Lead Capture - Lead Nurturing - Lead Scoring - Lead Segmentation - Meeting Management - Multi-Channel Communication - Natural Language Processing - Performance Management - Performance Metrics - Pipeline Management - Predictive Analytics - Predictive Dialer - Prioritization - Process/Workflow Automation - Recording - Reporting/Analytics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Sales Planning - Sales Reports - Scheduling - Search/Filter - Task Management - Workflow Management ... and 9 more features ## Integrations (93 total) - 6sense - AdRoll ABM - Aircall - Allegrow - Alyce - B2Brain - Bearworks - BigPicture - BombBomb - Chili Piper - Clari Copilot - CloudEagle - Coefficient - Cognism - Common Room ... and 78 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Sales Enablement Software](https://www.capterra.co.za/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.co.za/directory/30798/sales-enablement/software) - [Sales Force Automation Software](https://www.capterra.co.za/directory/12/sales-force-automation/software) - [Inside Sales Software](https://www.capterra.co.za/directory/30680/inside-sales/software) - [Sales Coaching Software](https://www.capterra.co.za/directory/31333/sales-coaching/software) - [AI Sales Assistant Software](https://www.capterra.co.za/directory/34135/ai-sales-assistant/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6974 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18783 reviews) 3. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24110 reviews) 4. [Substrata Q](https://www.capterra.co.za/software/201748/substrata-scip) — 4.9/5 (166 reviews) 5. [Consensus](https://www.capterra.co.za/software/141255/consensus) — 4.9/5 (323 reviews) ## Reviews ### "Sill the industry leader with room for improvement" — 4.0/5 > **Dallin** | *20 May 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10 > > **Pros**: Engagement tracking (opens, clicks, replies by email) is hugely helpful. The core email engine is solid. It's easy to create sequences, schedules, templates, calendars etc to guide a prospect through a sequence. Email outbox is awesome - seeing everything in one place makes it easy for the sales rep to manage his work and easy for an admin to troubleshoot issues The Kaia call recording is functional and affordable Good value for the money AI chat support works and routes to a human when needed > > **Cons**: Outreach is not meant to be an automation tool like Zapier, but there are obvious holes in its automation abilities. Why is it so hard to update field values at certain steps or take specific actions at end of sequence? There is some low hanging fruit here that I'm sure the competition is eating at. In some ways, it feels like the core Outreach engine was built in 2015 and largely left alone. I'm familiar with the interface and options, but it could use an overhaul. > > Outreach provides great value for the money - the core email and sequencing product is still the best on the market ----- ### "Outreach continues to be the category leader for sales engagement software." — 5.0/5 > **Scott** | *12 February 2026* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Outreach is the category leader for sales enablement tools. It's the best tool to use for prospecting at scale. > > **Cons**: I don't have any complaints. Outreach continues to deliver on its product and overall customer support. > > I've been using outreach for years across several companies for different types of GTM teams. It's the best tool for SDRs and AEs at all types of levels to do prospecting at scale. ----- ### "decent for BDs who need to knowledge share" — 3.0/5 > **jess** | *14 December 2024* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: easy to understand interface with good knowledge sharing > > **Cons**: complex and opaque when it comes to archiving ----- ### "Great value for money\! Great solution for growing team." — 4.0/5 > **Connor** | *14 May 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The pros for outreach were involving a mix of ease of use, value for price, and adoption for the actual software usage amongst the team. Coming from salesloft, outreach was a great alternative for most of the same suite of offerings and support was just as strong as Salesloft was. > > **Cons**: The biggest con for my experience was initial onboarding / set up. Support overall was good, but the initial usage and adoption was a bit of challenge. Instructional guides were lacking, or potentially just not properly dispersed to ALL members of the rev team. > > Overall very positive, on target with other cadence management solutions at a value price point. Very happy with my former usage of the product and would consider it again\! ----- ### "Outreach - above the rest." — 5.0/5 > **Verified Reviewer** | *14 December 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Best in class product vs salesloft or clari in market - functionality, reporting and for sales dev teams this has far more to offer. > > **Cons**: set up and learning curve, salesloft is a lot easier to use for just dialling/cadences having swtiched between the two. > > Solid - the UI/UX is not the easiest to navigate and we found competitiors easier to set up, however once in functionality, reporting and integrations are far superior. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.za/software/159318/outreach?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/159318/outreach) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data