17 years helping South African businesses
choose better software
ClickUp
What Is ClickUp?
ClickUp is an all-in-one productivity platform that eliminates work silos. It's the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more.
Easily customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively. By replacing inflexible and overlapping tools, ClickUp helps teams save one day each week!
Who Uses ClickUp?
Teams that want to work smarter and more efficiently on a masterfully intuitive platform.
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Reviews of ClickUp
Alternatives Considered:
You can do it all (almost) with ClickUp
Comments: Start small and build from there. We didn't dive all the way into all the features from the start, but after 1.5 years I can say it improved our operations immensely.
Pros:
It's very customizable! You can turn it into anything you want it to be. Project management? Check. CRM? Check. Help desk? Done!
Cons:
There's a bit of a learning curve. You have to take the time to learn the features and how they can serve you best.
Alternatives Considered:
With great power, comes great responsibility
Comments: ClickUp is great, we've tried numerous other project management platforms and it's a top-tier product. Overall, it helped us increase productivity, but with some growing pains and if you're going to go all-in with ClickUp you need at least one person dedicated to making sure things keep working and team members are using it.
Pros:
Clickup allows you to build out processes and workflows where you can manage them from a single place while also allowing internal/external members to see "where things are at" in terms of deliverables.
Cons:
Clickup has an insane amount of customization and that can be overwhelming if you're coming into it cold and if you start building things as a newbie, there's a good chance down the road or when you go to scale that you made some poor organizational decisions (speaking from experience).
ClickUp is great for small project management
Pros:
You can manage a few projects at a time with ClickUp.
Cons:
I had SO MANY issues with the templates. I would use a template for a project and it would add 2-3 of each task from the template to the project or add some but not all tasks from the template.
Alternatives Considered:
It's the next level of project management
Comments: Extremely positive, it truly is an excellent product!
Pros:
Coming from an Agile background, and many other methodologies before that, when we encountered ClickUp it really impressed us. It's taken the best from these worlds and implemented a "best of class" user interface to deliver a very useful product.
Cons:
1. Missing LINE UP from the mobile app 2. Ability to share lists/tasks between workspaces so we don't have to keep switching into the clients workspace and then back 3. Progress reports on the dashboard - things like "how many tasks were completed this week" - broken down by workspace/space/list - this would be very compelling and motivating for team members 4. Explaining how the user licenses work at the outset could be better - we almost got charged a hefty bill for people who weren't full users.
Alternatives Considered:
CLICKUP is the JAM!!!
Comments: Using ClickUp has been a fantastic experience! It’s made managing my tasks and projects so much easier. The ability to customize everything—from task views to priority levels—lets me organize my work exactly how I want. The features like time tracking, goal setting, and integrated docs help me stay focused and productive. What really stood out was how smoothly it supports teamwork; everyone stays on the same page with clear communication and updates. Overall, ClickUp has streamlined my workflow and significantly improved how I manage my day-to-day tasks.
Pros:
ClickUp is a game-changer for staying organized! The app offers incredible flexibility with task management, allowing you to customize views, set priorities, and track progress all in one place. The integrations and automations are seamless, saving tons of time. Whether you're working solo or with a team, ClickUp makes collaboration smooth and efficient. I love how I can break down complex projects into manageable tasks while keeping everything connected. The user interface is intuitive, and the customization options are endless. Highly recommended for anyone looking to boost productivity!
Cons:
Havent came across something I did not like.