--- description: Learn more about Jotform price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jotform Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Jotform](/software/158456/jotform-4-0) # Jotform Canonical: https://www.capterra.co.za/software/158456/jotform-4-0 Page: 1 / 113\ Next: [Next page](https://www.capterra.co.za/software/158456/jotform-4-0?page=2) > Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions. > > Verdict: Rated **4.7/5** by 2795 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jotform? Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2795 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jotform - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$39,00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - Appointment Scheduling - Billing & Invoicing - Business Process Automation - CSAT Survey Structure - Commenting/Notes - Communication Management - Content Publishing Options - Contract/License Management - Convert to PDF - Customizable Questions - Data Capture and Transfer - Data Security - Document Capture - Document Storage - Employee Recognition Software - Enrollment Confirmation - Feedback Management - For Government - For Healthcare - For Legal Professionals - For Municipal Offices - Forms Creation & Design - HIPAA Compliant - Live Results Sharing - Member Database - Merge/Append Files - Mobile Signature Capture - Multi-Party Signing - Multiple Question Types - Online Polling - Online Registration - Patient Records Management - Permit Issuance - Pre-built Templates - Progress Notes - Project Planning/Scheduling - Proposal Generation - RFP Management - Reporting/Analytics - Reporting/Project Tracking - Secure Messaging - Status Tracking - Student Information/Records - Survey Builder - Survey/Poll Management - Task Management - Templates - Therapy Notes - Workflow Configuration - eCards ... and 125 more features ## Integrations (100 total) - AWeber - ActiveCampaign - Adobe Dreamweaver - Agile CRM - Airtable - Akita - Apache Hive - Asana - Basecamp - BigCommerce - BlueSnap - Box - Brevo - Callingly - Campaign Monitor by Marigold ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) - [PDF Software](https://www.capterra.co.za/directory/31122/pdf/software) - [Work Order Software](https://www.capterra.co.za/directory/30785/work-order/software) - [Government Software](https://www.capterra.co.za/directory/20048/government/software) - [Data Collection Software](https://www.capterra.co.za/directory/32475/data-collection/software) ## Alternatives 1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (945 reviews) 2. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5060 reviews) 3. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17484 reviews) 4. [Docusign](https://www.capterra.co.za/software/121506/docusign) — 4.7/5 (9271 reviews) 5. [Jotform Sign](https://www.capterra.co.za/software/1058643/jotform-sign) — 4.8/5 (216 reviews) ## Reviews ### "Jotform remains a top tool" — 4.0/5 > **Jodie** | *03 April 2026* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: Jotform is a useful tool for bookings and payments for our small business. It's easy to use and links to our Calendar seamlessly. It serves as a great management tool for some of our data and customers. The support feedback is quick and efficient. Building forms is fairly easy and can also be very intricate to suit all needs. Examples and templates helps immensely. Adding pictures and videos to forms are easy and helpful. > > **Cons**: Jotform has limited free options but for a one person business it is too expensive to upgrade. There are some asks that takes a long time to develop and there are some constraints. Although working with pictures and videos are easy, it does not always perform well depending on the users' settings or browser. > > Even though there are some asks and issues, this is expected and understandable. Overall this is the most useful tool for a small business. ----- ### "Jotform- easy, simple, customizable" — 5.0/5 > **Michelle** | *31 January 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: “I really enjoy using Jotform. It’s an easy, intuitive platform for creating forms, and I use it in my business to receive enrolment forms for our activities at schools and preschools. The templates are simple to customize, submissions are easy to access, and I find the whole platform very user-friendly. Our clients have even commented that these are the easiest forms they’ve ever completed. > > **Cons**: It is a little expensive for us here in South Africa to upgrade to the next plan. Jus because we have to pay in dollars. > > My overall experience with Jotform is very positive. I will definitley recommend it to people. Great platform to use. ----- ### "Jotform: A Game Changer for Easy, Professional Forms" — 5.0/5 > **Tashai** | *12 March 2025* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Jotform has been incredibly user-friendly, making it easy for our team to create and manage forms without needing any technical expertise. It offers great customization options, allowing us to tailor the forms to fit our specific needs perfectly. > > **Cons**: Some of the more advanced features do require a bit of a learning curve, which can be tricky if you’re not familiar with form-building tools. While Jotform offers powerful functionality, some users may find the premium plans a bit on the pricey side, especially if you’re a small business or just starting out. > > Jotform has been a total lifesaver for us\! It’s super easy to use, customizable, and makes form management a breeze. Whether it’s event sign-ups or registrations, everything is streamlined and looks professional. We love how much time it saves us, and the customer support is always top-notch. Highly recommend it for anyone needing simple, effective forms\! ----- ### "Best forms service and super customizable" — 5.0/5 > **Edwin** | *01 April 2026* | Farming | Recommendation rating: 10.0/10 > > **Pros**: I really love how easy Jotform is to use and the wide array of functionality it supports. I’ve used a number of other forms services that don’t come close to the customizability. > > **Cons**: I wish that there was a more cost effective version of Jotform that could perhaps have less integration but would allow a great number of forms \& submissions. ----- ### "GREAT APP FOR AANYONE NEEDING DATA COLLECTION" — 5.0/5 > **ABDULLAH** | *09 November 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: THE APP IS EASY TO USE.EFFICIENT.ACCURATE AND MAKES THE ADMIN TASK OF RUNNING A BUSINESS EASIER TO MANAGE. > > **Cons**: THE MOBILE VERSION SEEMS LESS USER FRIENDLY BUT ON THE LAPTOP, ITS MUCH BETTER TO USE EFFICIENTLY AND EASILY. > > LOOKING FORWARD TO GETTING IT TO HELP EASE THE ADMIN TASK OF RUNNING A BUSINESS EFFICIENTLY. LETS DO THIS\! ----- Page: 1 / 113\ Next: [Next page](https://www.capterra.co.za/software/158456/jotform-4-0?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/158456/jotform-4-0) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data