--- description: Learn more about Jotform price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jotform Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Jotform](/software/158456/jotform-4-0) # Jotform Canonical: https://www.capterra.co.za/software/158456/jotform-4-0 Page: 1 / 118\ Next: [Next page](https://www.capterra.co.za/software/158456/jotform-4-0?page=2) > Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions. > > Verdict: Rated **4.7/5** by 2928 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jotform? Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2928 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jotform - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$39,00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Belarusian, Catalan, Chinese, Danish, Dutch, English, Finnish, French, Georgian, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Swedish, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, Spain, United Kingdom, United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Business Process Automation - CSAT Survey Structure - Commenting/Notes - Communication Management - Confirmations/Reminders - Content Publishing Options - Contract/License Management - Convert to PDF - Customizable Questions - Data Capture and Transfer - Data Security - Document Capture - Electronic Signature - Employee Recognition Software - Enrollment Confirmation - Feedback Management - For Government - For Healthcare - For Legal Professionals - For Municipal Offices - Forms Creation & Design - HIPAA Compliant - Live Results Sharing - Member Database - Merge/Append Files - Mobile Signature Capture - Multi-Party Signing - Multiple Question Types - Online Registration - Patient Records Management - Permit Issuance - Progress Notes - Project Planning/Scheduling - Proposal Generation - RFP Management - Reporting/Analytics - Reporting/Project Tracking - Status Tracking - Student Information/Records - Survey Builder - Survey/Poll Management - Task Management - Template Management - Templates - Therapy Notes - Workflow Configuration - eCards ... and 133 more features ## Integrations (99 total) - AWeber - ActiveCampaign - Adobe Dreamweaver - Agile CRM - Airtable - Akita - Apache Hive - Asana - Basecamp - BigCommerce - BlueSnap by Payroc - Box - Brevo - Callingly - Campaign Monitor by Marigold ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) - [PDF Software](https://www.capterra.co.za/directory/31122/pdf/software) - [Work Order Software](https://www.capterra.co.za/directory/30785/work-order/software) - [Government Software](https://www.capterra.co.za/directory/20048/government/software) - [Data Collection Software](https://www.capterra.co.za/directory/32475/data-collection/software) ## Alternatives 1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (983 reviews) 2. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5318 reviews) 3. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17732 reviews) 4. [Docusign](https://www.capterra.co.za/software/121506/Docusign) — 4.7/5 (9504 reviews) 5. [Wrike](https://www.capterra.co.za/software/76113/wrike) — 4.4/5 (3042 reviews) ## Reviews ### "Jotform remains a top tool" — 4.0/5 > **Jodie** | *03 April 2026* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: Jotform is a useful tool for bookings and payments for our small business. It's easy to use and links to our Calendar seamlessly. It serves as a great management tool for some of our data and customers. The support feedback is quick and efficient. Building forms is fairly easy and can also be very intricate to suit all needs. Examples and templates helps immensely. Adding pictures and videos to forms are easy and helpful. > > **Cons**: Jotform has limited free options but for a one person business it is too expensive to upgrade. There are some asks that takes a long time to develop and there are some constraints. Although working with pictures and videos are easy, it does not always perform well depending on the users' settings or browser. > > Even though there are some asks and issues, this is expected and understandable. Overall this is the most useful tool for a small business. ----- ### "Jotform- easy, simple, customizable" — 5.0/5 > **Michelle** | *31 January 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: “I really enjoy using Jotform. It’s an easy, intuitive platform for creating forms, and I use it in my business to receive enrolment forms for our activities at schools and preschools. The templates are simple to customize, submissions are easy to access, and I find the whole platform very user-friendly. Our clients have even commented that these are the easiest forms they’ve ever completed. > > **Cons**: It is a little expensive for us here in South Africa to upgrade to the next plan. Jus because we have to pay in dollars. > > My overall experience with Jotform is very positive. I will definitley recommend it to people. Great platform to use. ----- ### "Best forms service and super customizable" — 5.0/5 > **Edwin** | *01 April 2026* | Farming | Recommendation rating: 10.0/10 > > **Pros**: I really love how easy Jotform is to use and the wide array of functionality it supports. I’ve used a number of other forms services that don’t come close to the customizability. > > **Cons**: I wish that there was a more cost effective version of Jotform that could perhaps have less integration but would allow a great number of forms \& submissions. ----- ### "Great for projects" — 5.0/5 > **Royston** | *22 April 2026* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: It is user-friendly. I have been using it since covid and it really helped to get all information ina central loxation > > **Cons**: To maybe have had more submissionsboknthe freemode. But overall it does not have alot of limitation > > Value for money and customizing the form was really nice. It really helped with our projects and collection of data ----- ### "GREAT APP FOR AANYONE NEEDING DATA COLLECTION" — 5.0/5 > **ABDULLAH** | *09 November 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: THE APP IS EASY TO USE.EFFICIENT.ACCURATE AND MAKES THE ADMIN TASK OF RUNNING A BUSINESS EASIER TO MANAGE. > > **Cons**: THE MOBILE VERSION SEEMS LESS USER FRIENDLY BUT ON THE LAPTOP, ITS MUCH BETTER TO USE EFFICIENTLY AND EASILY. > > LOOKING FORWARD TO GETTING IT TO HELP EASE THE ADMIN TASK OF RUNNING A BUSINESS EFFICIENTLY. LETS DO THIS\! ----- Page: 1 / 118\ Next: [Next page](https://www.capterra.co.za/software/158456/jotform-4-0?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/158456/jotform-4-0) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data