Newswire

"Newswire is a progressive step in the right direction"

Comments: I am very pleased at the rapid response from Customer Service and their ability and patience to assist me, even if it's last minute.

Pros: I am able to access it whenever I want. I can manipulate it without going through a "representative". It's hands-on and self-explanatory.

Cons: There are some features I wish were more user-friendly, such as returning to the previous page w/o having to go back through the browser.

"Newswire is One of the Best Services Out There"

Comments: We have been customers of Newswire for a while now. Originally, we thought we would "give it a try", and ended up becoming loyal customers. After what we called the testing period, our entire office decided they were the best agency we had trialed, and we have stuck with them ever since. Our agency Smart Crowdfunding works with people who are running crowdfunding campaigns in all areas of crowdfunding, so there are times we are sending out multiple press releases on behalf of our customers. Our customers are always very happy with the Newswire report we provide them, and the sites they are featured in. The upload system is very simple, and easy to use. The customer service at Newswire is also top-notch. They take good care of their customers, and always take care of any issues or problems right away. We are extremely happy with the service we have received. The only thing we would add is an auto-save feature. It is frustrating when a computer glitch occurs, and the entire upload has been lost.

Pros: Easy to use
Simplicity
Quality

Cons: Does not auto-save
Limited hyperlinks

"Save your money and run a targeted ad."

Comments: Realized absolutely NO benefits from using a press release service. Incredibly disappointing.

Pros: I have nothing against Newswire. They delivered as promised. They posted where they said they would, their website was easy to navigate, and the overall experience was smooth and professional. But for the cost, I expected *some* results. The only responses I received to our press release were from other people trying to sell me on their press release service, or websites offering to get my company exposure on their blog for a substantial fee. Overall, using this service was a complete waste of time for our product. I wish I'd run targeted ads to potential customers with the money instead. Lesson learned. I will never use a press release service again.

Cons: See above. No need to type it all again.

"The team at Newswire is fantastic and very professional. Jon is top-notch!"

Pros: Very simple to use. Even when we've had issues with errors, the Newswire team has gone above and beyond to help fix the problem. For example, we sent out a release with a critical error in the title - completely an oversight by us - and the Newswire team resent the wire and went downstream to try to repair the error. I always breath easy when sending out an announcement on Newswire, because I know it will be done right and the pick up will fit our client's needs. I feel like the team at Newswire is an extension of our team. Bravo!

Cons: Overall, very user friendly. A couple of small nits to pick - I'd like to see a "full justify" option on the body of text. Also, would like to see more links allowed as part of the wire price. We're seeing more and more opportunities to link within the release to 4-5 social media platforms, as well as client or product sites, and link to the media contact's email address - 8 links goes very quickly. Pie in the sky - I'd like to see an image/logo built into the price of the wire that goes downstream beyond the PRNewswire pick up.

"Newswire makes me look great in print!"

Comments: Posting releases for my clients gains them excellent exposure. The stat reports amaze them, the layout and features look so professional and increases pickup rates from other online news sources. The support team goes the extra mile for customer service and satisfaction; no question or concern is too small or unimportant. When I've had ideas to improve "life" - like the category search feature - they listen and implement when feasible. I love Newswire - it is the best service out there with the biggest bang for the buck!

Pros: Ease of use, flexibility, reliability, lots of features that can be used intuitively. Great tutorials when new features and/or updates occur.

Cons: Not a single thing to dislike.