--- description: Learn more about Dynamics 365 price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dynamics 365 Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [Dynamics 365](/software/157279/dynamics-365) # Dynamics 365 Canonical: https://www.capterra.co.za/software/157279/dynamics-365 Page: 1 / 235\ Next: [Next page](https://www.capterra.co.za/software/157279/dynamics-365?page=2) > Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. > > Verdict: Rated **4.4/5** by 5834 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dynamics 365? Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5834 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$50,00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Accounting - Accounts Payable - Accounts Receivable - Bank Reconciliation - Billing & Invoicing - Collaboration Tools - Commission Management - Consolidation/Roll-Up - Contact Database - Contact Management - Customer Engagement - Data Connectors - Data Visualization - Dispatch Management - Email Marketing - Employee Scheduling - Expense Tracking - Financial Analysis - Financial Reporting - For Call Centers - For Insurance Industry - For Real Estate - General Ledger - Income & Balance Sheet - Integrated Business Operations - Interaction Tracking - Invoice Management - Invoice Processing - KPI Monitoring - Knowledge Management - Labor Forecasting - Lead Generation - Profit/Loss Statement - Project Management - Purchase Order Management - Real-Time Data - Reporting & Statistics - Reporting/Analytics - Requisition Management - Sales Pipeline Management - Scheduling - Search/Filter - Self Service Portal - Spend Management - Supplier Management - Support Ticket Management - Time & Expense Tracking - Transaction Management - Work Order Management - Workflow Management ... and 38 more features ## Integrations (24 total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.capterra.co.za/directory/30015/billing-and-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.capterra.co.za/directory/30015/billing-and-invoicing/software) - [Financial Reporting Software](https://www.capterra.co.za/directory/30050/financial-reporting/software) - [Fund Accounting Software](https://www.capterra.co.za/directory/30114/fund-accounting/software) - [Dashboard Software](https://www.capterra.co.za/directory/30839/dashboard/software) - [Lead Generation Software](https://www.capterra.co.za/directory/30963/lead-generation/software) ## Alternatives 1. 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[Odoo](https://www.capterra.co.za/software/135618/odoo) — 4.2/5 (1314 reviews) ## Reviews ### "Dynamics 365" — 5.0/5 > **never** | *05 November 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Dynamics 356 pros are its a tool that carters for business Marketing Accounting > > **Cons**: in Accounting the costing part is less focused > > l have used Dynamics for the past 2 years and it's been good for both planning and decision making ----- ### "Powerfull All in one platform" — 4.0/5 > **Junaid** | *13 September 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Integration with Microsoft own products like Outlook, Teams and Power BI is seamless and boosts productivity. > > **Cons**: The platform can be overwhelming to setup and configure due to its complexity. Licensing costs add up quickly, especially if you need multiple modules. performance can sometimes lags if not optimized correctly. > > Overall, Dynamics 365 is a powerful solution for business that need an all in one platform for managing operations and customer services. ----- ### "CRM Solutions for Complete sales" — 5.0/5 > **Bill** | *02 February 2026* | Professional Training & Coaching | Recommendation rating: 5.0/10 > > **Pros**: Helps keep us aligned as a team on the go while working remote. Allows for customer data to be securely shared. > > **Cons**: Costs are rather high conpated to past services such as sakesforce and arlo. We switched mainly due to costs. > > Overall our team completely enjoyed the program. We would still be using it if the costs were cheaper. The data from quotes emails are stored so you can access information quickly and easy anywhere. ----- ### "It’s amazing how well it performs for our day to day needs" — 5.0/5 > **Byron** | *16 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It worked fine, big time relief. Reports are literally just a click away and connect directly into our bank account. Additionally, the AI automated billing coding functions properly and I’m simply shocked it doesn’t screw up the data entry. > > **Cons**: However, editing simple transactions take an awful lot of mouse clicks to simply correct one small typo. The Fixed Asset Module is weird, it appears to be something that was developed back in the ages. > > The reason why we use it is to perform multi-entity accounting and I no longer need to create a million different spreadsheets. ----- ### "Expensive for small business" — 3.0/5 > **Verified Reviewer** | *12 February 2026* | Retail | Recommendation rating: 5.0/10 > > **Pros**: What I´be been liking it is the deep integration with Microsoft 365 (Outlook, Teams, Excel), and robust AI-driven automation. > > **Cons**: what I don´t like about 365 is the price. I feel is too expensive and it´s not available for everylne that would need it and use it. > > My overall experience has been interesting with all the features that 365 has. But, I feel no every small business can buy it. ----- Page: 1 / 235\ Next: [Next page](https://www.capterra.co.za/software/157279/dynamics-365?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/157279/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data