Dynamics 365

Who Uses Dynamics 365?

Office 365's plans can accomodate for households, individuals, or even enterprises.

What Is Dynamics 365?

Integrated business management solution that automates financial, customer relationship and supply chain processes.

Dynamics 365 Details

Microsoft

https://dynamics.microsoft.com

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows

Dynamics 365 pricing overview

Dynamics 365 does not have a free version and does not offer a free trial. Dynamics 365 paid version starts at US$190,00/month.


Starting Price

US$190,00/month

Free Version

No

Free Trial

No

Dynamics 365 Features

  • "What If" Scenarios
  • Asset Planning
  • Balance Sheet
  • Cash Management
  • Consolidation/Roll-Up
  • Forecasting
  • General Ledger
  • Multi-Company
  • Multi-Department/Project
  • Profit/Loss Statement
  • Version Control

View full list of Business Budgeting Software

Vendor has not completed this information.

View full list of CRM Software

Vendor has not completed this information.

View full list of Dashboard Software

  • Contact Database
  • Data Import/Export
  • Lead Capture
  • Lead Database Integration
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Lead Verification/Validation
  • Pipeline Management
  • Prospecting Tools

View full list of Lead Generation Software

Dynamics 365 Alternatives

More Dynamics 365 alternatives

Dynamics 365 Reviews

Showing 5 of 3 863 reviews

Overall
4,3/5
Ease of Use
4/5
Customer Service
4,2/5
Features
4,3/5
Value for Money
4,1/5
Ty C.
Lead Business System Analyst
Paper & Forest Products, 10 000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/11/15

"Dynamics in a league of it's own"

Comments: I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.

Pros: I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge. From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation. Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.

Cons: I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.

  • Reviewer Source 
  • Reviewed on 2019/11/15
Agnes M.
Technical Engineer
Banking, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020/03/02

"Good System for Savings and Credit Coopertaive Societies"

Comments: I loved Dynamics, its ease of implementation and use.

Pros: The system was easy to customize. We were able to add membership modules which captured all the biodata of the Sacco's membership which is roughly 20,000 members. This data could easily be retrieved at a click of a button without buffering or delays. We went ahead and captured passport photos and even digital signatures and ID photocopies of the members and the system did not crash. The reporting module is easy and simple, there are sample reports and we were able to also create so many ad hoc reports without a challenge. The reports we could export to different formats for further analysis out of Dynamics. The Asset management module also worked so well for us, we were able to have all the assets captured into the system and their depreciation done well and on time. We customized the Financial/operations module which captured the Sacco loaning/lending to the members and how they were able to repay the loans on time taking into consideration the loan aging process. Over all this is a good software but it needs some technical know how to customize and tweak areas of interest and you will be able to automate the whole business.

Cons: The software needs some improvement on the financial module. The new IFRS 9 Accounting Standard being implemented by savings and lending cooperative societies require that the data is captured accurately and the reporting is accurate. This is still a challenge.

  • Reviewer Source 
  • Reviewed on 2020/03/02
Verified Reviewer
Team Lead Sales/ Solutions Architect
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/08/27

"Microsoft Dynamics CRM Review"

Pros: The aspect I like most about the software is how easy it is to create a process flow to enable two or more entities to communicate or be able to share data and information together very easy.
How to simplify your apps after creating an entity.

Cons: The creation of plugins and working on some certain calculated fields its sometimes time consuming.

  • Reviewer Source 
  • Reviewed on 2020/08/27
Julia T.
Marketing CRM Coordinator
Law Practice, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 2019/07/01

"There's Potential"

Comments: We are not using the application at all in the way we had envisioned and I am looking at other Microsoft partners that could help as well as altogether switching to other applications for contact management.

Pros: I chose Dynamics 365 because we are already using Microsoft products and wanted a seamless integration to our CRM. I was drawn to the simplicity of the application and ability to customize within the application from the demo.

Cons: When I started working with a Microsoft partner to customize the application, I quickly became frustrated due to the number of errors and roadblocks that came with the integration and implementation process. I had evaluated our situation very carefully to ensure we had the required technical specifications and would be a good fit for our company; however, I was thrown off by the requirements that we could not face.

  • Reviewer Source 
  • Reviewed on 2019/07/01
Ronel V.
IT System Engineer
Information Services, 1 001-5 000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020/07/08

"Microsoft Dynamics"

Comments: The support was great that's the great things they provides wit uncomplicated approach related to there products and licensing.

Pros: The overall functionality of the applications, especially on the customization of the interface. We both use the CRM and the ERP Solutions of the products. It is like all in one together the Sales, Finance, Marketing and Customer Service and Operation.
I definitely recommends to use Microsoft Dynamics and its easy to adopt.

Cons: It requires expert developer to make the system more operational and it was not meant or design for small businesses.

  • Reviewer Source 
  • Reviewed on 2020/07/08