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Chaser logo

Chaser

Chaser Overview:

What Is Chaser?

Accounts receivable automation software and credit control services.

Xero App Partner of the Year 2023, Management Today Best Use of Innovation (2023), CICM Credit Awards B2B Supplier of the Year (2022).

Chaser users:
- Get invoices paid 54+ days sooner
- Reduce your DSO by 75%
- Save 15+ hours per week on accounts receivable tasks
- Maintain great customer relationships

Why use Chaser?

Never worry about late payments again. Automate your receivables process end-to-end in one system, from credit checks, to chasing, to payment, and collections.

Schedule reminders via email, SMS, and automate your debtor-phone calls using Auto-call.

Get invoices paid faster. Reduce late payments with improved AR and actionable insights. Users reduce DSO by 75%+

Use AI-powered insights to understand which debtors to prioritize, who will pay late, and the best times and days to chase

Track everything in one place: all debtor communications, replies, and calls are pulled into Chaser automatically.

Who Uses Chaser?

Businesses who sell their goods or services on payment terms, and want the confidence that they will get paid for their work and improve cash flow in an efficient and friendly way.

Where can Chaser be deployed?

Cloud-based
On-premise
Chaser Software - Seamlessly manage your receivables in one system
Chaser Software - Reach customers more efficiently with SMS payment reminders
Chaser Software - Automate your debtor phone calls with Auto-call
Chaser Software - Link customers to their Payment portal in reminders for easy payment
Chaser Software - Reach customers when they’re most likely to pay with AI-recommended chasing times
View 6 more

Overall rating

See all reviews
Based on 45 reviews
4,9
Write a Review!

Reviews sentiment

Positive
100%
Neutral
0%
Negative
0%

Starting Price

US$50,00
Per User, Per Month

Free trial

About the vendor

  • Chaser
  • Located in London, UK
  • Founded in 2014

Chaser support

  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra

Countries available

Countries where the product is available. Note: Customer support may not be accessible in that country.

  • Afghanistan
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antigua & Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia & Herzegovina
  • Botswana
  • Brazil
  • British Virgin Islands
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Colombia
  • Comoros
  • Congo - Brazzaville
  • Congo - Kinshasa
  • Cook Islands
  • Costa Rica
  • Croatia
  • Cuba
  • Curaçao
  • Cyprus
  • Czechia
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Eswatini
  • Ethiopia
  • Falkland Islands
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Hong Kong SAR China
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Iraq
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao SAR China
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Micronesia
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar (Burma)
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Norfolk Island
  • North Macedonia
  • Northern Mariana Islands
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestinian Territories
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Romania
  • Russia
  • Rwanda
  • Réunion
  • Samoa
  • San Marino
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Korea
  • Spain
  • Sri Lanka
  • St Helena
  • St Kitts & Nevis
  • St Lucia
  • St Martin
  • St Pierre & Miquelon
  • St Vincent & the Grenadines
  • Sudan
  • Suriname
  • Sweden
  • Switzerland
  • Syria
  • São Tomé & Príncipe
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Timor-Leste
  • Togo
  • Tonga
  • Trinidad & Tobago
  • Tunisia
  • Turkmenistan
  • Turks & Caicos Islands
  • Tuvalu
  • Türkiye
  • US Virgin Islands
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Vatican City
  • Venezuela
  • Vietnam
  • Wallis & Futuna
  • Yemen
  • Zambia
  • Zimbabwe
  • Åland Islands

Languages

English

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Capterra verified reviews for Chaser

Overall rating

4,9
Based on 45 reviews
Write a Review!

Filter reviews (45)

Most Helpful Most Recent
Elliot
Director in UK
Accounting, 11–50 Employees
Used the Software for: 1+ year

"A real credit control solution..."

31 March 2021
5,0
Chaser has improved the debt collection process and made a real improvement on Debtor Days. It is sensibly priced, easy to use and makes sense for our business to use this. I am interested to look at the new payment options that have been released and will continue to use the software myself and recommend to clients too.
Pros:
The software is easy to use and is extremely effective at doing what is bought to do. Streamlining the credit control process and improving debt collection for the business.
Cons:
I have not yet found anything negative about Chaser and feel that a little more time spent looking into the other features available will even improve the use. Perhaps more initial explanation around all features would be good.
Reviewer Source

Chaser Response

15 April 2021

Hi Elliot, Thank you for your kind words and for your continued support. It's great to hear about the positive impact that Chaser has had on your credit control and debt collection process. Thank you so much for your feedback. It very helpful for us and is vital to our development. Please let us know if you have any questions or need help with anything credit control related. Many thanks, The Chaser Team

Emma
Founder in UK
Accounting, 2–10 Employees
Used the Software for: 2+ years

"Chaser is brilliant! It is super easy to use and can be set up in a matter of minutes!"

12 June 2017
5,0
Decreased debtor days.
Not a single thing!! It does exactly what it promises and their customer service is second to none!!
Pros:
You can personalise and customise all the settings and email content so that the emails actually feel like they are coming from you. Once you have the schedules set up you can sit back and let the automation of credit control take over. We have seen a dramatic decrease in debtor days for our clients that use Chaser. It is also easy to set rules for clients you don't want to chase. It really can be set up in a matter of minutes. My personal favourite is the 'thank you for paying' email. Chaser is totally awesome!!
Reviewer Source
Lucas
Accounts Assistant in UK
Environmental Services, 51–200 Employees
Used the Software for: 1+ year

"Thumbs up"

16 December 2020
4,0
Very helpful to manage receivables when the software is used daily
Pros:
Simple to use and see the relevant info (eg value outstanding / overdue) Can be left alone and still provide some benefit
Cons:
Cost for the collections add on - way too high The software requires a lot of attention to be at its most useful
Reviewer Source

Chaser Response

18 December 2020

Thank you so much for your review. It's great to hear that you have had a positive experience with Chaser. We really appreciate all your feedback. I hope you don't mind but I have sent you an email to see how we can improve based on the helpful suggestions you outlined in your review. If you have any questions at all, please don't hesitate to get in touch at [email protected].

Sarah
KMA Administrator in UK
Accounting, 11–50 Employees
Used the Software for: 2+ years

"The simple automated process of Chaser has enabled us to regularly chase our debtors with ease."

13 June 2017
4,0
Helps us focus on outstanding invoices, regular company tailored chasing is possible with very little set up required.
Pros:
Chaser is linked directly to Xero software and therefore makes the chasing process simple with very little administration required. Chaser is simple to set up, maintain and use. The reporting tool gives up to date information on all invoices outstanding with detailed information which can be exported if required.
Cons:
The system currently only allows notes to be made on the individual invoices and not on a client as a whole, which can result in the need to duplicate the same note for multiple client invoices manually.
Reviewer Source
Tatiana
Admin Manager in Ireland
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year

"Collection made efficient simple and easy :-)"

10 December 2020
5,0
ChaserHQ made our collection more efficient and simple. We decreased our overdue rates widely and fast.
Pros:
That we can customize collection reminders, schedules, chase or not chase a customer or particular invoice. reports made easy to catch up, reminder notification to monitor and double check everything is chased.
Cons:
like least about updating contact details that even being added from Xero we still have to go to Chase to tick every new contact on that customer to be on list of chasing reminders.
Reviewer Source

Chaser Response

30 December 2020

Thanks for leaving us such a positive review. It is great to hear that you have gotten so much value from Chaser software. We really appreciate your feedback regarding choosing recipients in Chaser, it's duly noted and passed onto the product team. Your feedback really is invaluable to helping us improve. Please don't hesitate to get in touch at [email protected].

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