Thryv

Crafting your message

Comments: I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.

Pros:

I love the central location for everything, and I mean EVERYTHING! Before Thryv, I spent so much time and money on different solutions for different business needs. Thryv keeps it all in one place, and the coaching along the way is really helpful.

Cons:

Well, it isn't a con, but there is a lot to learn at first. I would say that there are so many options, it can seem overwhelming at first. But stick with your account manager and the specialists, and you will be fine.

Simplifies

Comments: The customer service/training is second to none! I had to take the time, but the small 1 hour trainings over a 3-4 week period was perfect for our implementation. We knew how to use all of its capabilities.

Pros:

A great tool that is fairly easy to use. I love that all of my Social media can be engaged with one entry. I love the interaction i get with my customers. They can engage me in multiple ways.

Cons:

It does not download from IVANS. To be Ideal for an Insurance agency i feel the download capability is pretty important. That is all that this system is missing in my opinion.

Playful Paws review

Comments: The employees associated with Thry were good at what they did, but just were not able to get the software program to where I needed it to be. I was not happy with being told that the software would work for my business, then after signing contract locking me into 6 months of payments seeing that the employees were not able to get the software to work for me as needed.

Pros:

The only features that I found really useful for my business was the showing what and who owes for payment and the invoices sent at the end of day for owners to see what they currently owe. The feature that allowed owners to make payments themselves was also something that I liked for my business.

Cons:

The software was not really equipped for my business as I was told it was. The booking feature was not a good designed feature and did not work well.

RWFE Thryver

Comments: My overall experience with Thryv has been great we just got a new account rep and he is wonderful however the gentleman who sold us the software was very good as well we like them both.

Pros:

The ease inability to get contracts signed and hold the date fees paid without using US mail. Being able to share the calendar with colleagues. And the communication between us in the client is one thread of messaging which makes it easy to not lose information.

Cons:

It would be good to be able to send information from a portal to multiple parties. In our instance often times were talking to a bride and the groom or the bride and her parents who typically pay for the wedding event and services. Right now I have to set up two separate accounts.

Level Up with Thryv!

Pros:

What took us almost a year when we first started (website and online presence) was vastly improved in part -time attention in weeks vs months. We went from a static outdated website to a SEO optimized beautiful website that increased our views by at least 28% as soon as website was published and had maintained an increased presence with automated postings etc. This software, human support and process makes a busy owner much more efficient and a business more "seen". We no longer have to wear ALL the hats in our business all the time. Automation, added efficiencies have bought us more views, more customers with less time devoted to posts, marketing and has improved customer interaction and communication.

Cons:

There are some staff related features that I wish it had ...such as the ability to view and track each staffs continuing education endeavors. I have made 3 or 4 suggestions as they are encouraged. Love that.