Thryv
by Thryv
Who Uses Thryv?
Being a small business owner can be overwhelming. At Thryv, we created simple software to help them get organized, communicate with their customers, and get paid, so they can get back in control.
What Is Thryv?
Meet Thryv, the end-to-end client experience platform built for small businesses. Thryv integrates essential business functions like estimates and invoicing, appointment scheduling, payment processing, text and email campaigns, managing customer lists, social media, and more.
Thryv Details
Thryv
https://www.thryv.com/
Founded 1892
Thryv Pricing Overview
Thryv does not have a free version and does not offer a free trial.
Free Version
No
Free Trial
No
Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
Live Online
Webinars
Documentation
Support
24/7 (Live Rep)
Business Hours
Online
Thryv Features
Alternative Products
Popular Products
Thryv Reviews
Showing 5 of 228 reviews
John S.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/06/02
"Crafting your message"
Comments: I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.
Pros: I love the central location for everything, and I mean EVERYTHING! Before Thryv, I spent so much time and money on different solutions for different business needs. Thryv keeps it all in one place, and the coaching along the way is really helpful.
Cons: Well, it isn't a con, but there is a lot to learn at first. I would say that there are so many options, it can seem overwhelming at first. But stick with your account manager and the specialists, and you will be fine.
Vendor Response
by Thryv on 2020/06/09
Hey John. Thanks for the review. We appreciate your thoughts and are so excited you've been enjoying Thryv! Please let us know how we can ever assist you. Whether that's a simple question or something more in detail. We're here to help! Thanks again! -Chandlor
- Reviewer Source
- Reviewed on 2020/06/02
Curtis B.
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Overall Rating5/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/01/15
"Thryving"
Comments: I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.
Pros: Accessible anywhere at anytime inside and outside the country.. has necessary features to get the job done.
Cons: Very little. Importing client list. Setting up correct Address for email confirmation response.
Vendor Response
by Thryv on 2020/04/20
Hi Curtis! I'm so glad to hear both you and your clients are loving Thryv! If there's ever any issues you need help with, or any questions we can answer, please don't hesitate to reach out! -Chandlor
- Reviewer Source
- Reviewed on 2020/01/15
Kathy F.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/05/15
"Thryv Review"
Comments: My Social media problems are being solved with Thryv. I will be able to be out there on social media a lot more and by doing so, hoping to grow my business more.
Pros: Thryv is an easy program to use once the customer support walks you through it. Their customer support really makes sure that all the training you receive, you understand. Great system. I like how Thryv handles all the social media aspect of my business, so I don't have to take the time to post on every social media site out there.
Cons: The only feature that I don't like about Thryv is that when I am scheduling clients, it will not let me input more than one service at a time for a client. I have to schedule one service at a time for clients, and that can be confusing for them because then they end up getting multiple txts about their appointment, and they don't know what time their actual appointment is scheduled for.
Vendor Response
by Thryv on 2020/05/19
Hi Kathy! I'm so glad to hear Thryv is making managing your social media a breeze! I'm sorry to hear about your scheduling issue. If a phone call doesn't work, you can always reach out to us by emailing [email protected] for any questions or concerns you have! Thanks for the great feedback! -Chandlor
- Reviewer Source
- Reviewed on 2020/05/15
Doug D.
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Overall Rating3/5
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Ease of Use3/5
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Features & Functionality2/5
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Customer Support2/5
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Value for Money1/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2019/02/10
"Caution"
Comments: It was almost a week of nothing but a waste of my time and money. I told the rep what i wanted my software to do which is write and send invoices and estimates plus a lot more but to keep it short they knew i was going to have a problem with my invoices and they said nothing. Charged me 775.00 for a month of advertising plus service writing software. I spent a week learning how to use it and getting it all set up. Could of been avoided had they said their service writing software is useless and if they have been blocked by so many big email groups tells me they do some pretty shady stuff. I wanted nothing to do with their advertising my company name and ended it immediately. Of course when i ask about my refund that i want in full, they say their accounting office is in a 2 day meeting and it is wednesday, so we shall see come monday morning how honest they can be. If they just would of accepted my cancellation and immediately refunded my money I wouldnt even be writing this review . Hope this helps, i had been looking into thryv for several months prior and they seemed like a great software, completely took me by surprise. There answer was to have my customers whitelist them. Can you imagine sending a new customer an estimate but asking them to whitelist you first. Insanity at its best.
Pros: I like that it advertised on over 60 sites supposedly
Cons: I could not send emails to my customers, estimating would be 90% of my customers. Thryv.com emails have been blocked by AOL, AT&T, YAHOO, and apparently GMAIL too because i couldnt send an invoice to myself. My wifes SBCGLOBAL,NET worked very well. Yeah they dont bother to tell you this up front.
Vendor Response
by Thryv on 2019/03/29
Hi Doug,
I'm very sorry to hear of the dissatisfaction and issues outlined in your review. The satisfaction of our clients means the world to us here at Thryv. This matter has been escalated and we'll be reaching out to soon to address all concerns.
Thanks,
Ed
- Reviewer Source
- Reviewed on 2019/02/10
Angelo D.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/05/13
"Amazing business management software"
Comments: Honestly, I've had an overall great experience with Thryv. They have great customer support and have the digital marketing tool of the future. Great price for the value.
Pros: I love using the social media scheduling tool because it saves me a lot of time compared to before. I also use the appointment scheduler on a daily basis. The reminders help me remember all my appointments and help to remind my clients of the time. The website widgets have been a great addition and really help increase the amount of people contacting our business.
Cons: Sometimes when I am trying to access my Thryv software via mobile, it just keeps loading but never opens. That can get a bit annoying. Also, sometimes the software can be a bit glitchy, not load in certain areas. Also, the social media scheduling tool sometimes randomly disconnects my social media profiles and cancels the posts I had scheduled. That is a bit annoying as well.
Vendor Response
by Thryv on 2020/05/14
Hey Angelo! Thanks for the great review. We are always looking for ways to improve the quality of our product and fix bugs/glitches. We love having SEO Marketing Masters as part of our Thryv family! Let us know if you ever need anything. We're here to help. -Chandlor
- Reviewer Source
- Reviewed on 2020/05/13
