--- description: Learn more about PrimePay price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PrimePay Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [PrimePay](/software/156904/primepay) # PrimePay Canonical: https://www.capterra.co.za/software/156904/primepay Page: 1 / 17\ Next: [Next page](https://www.capterra.co.za/software/156904/primepay?page=2) > PrimePay makes HCM simple. > > Verdict: Rated **4.0/5** by 381 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PrimePay? PrimePay makes HCM simple. For over 38 years, we’ve combined unwavering service with a unified payroll platform that streamlines time tracking, payroll and tax filing, and compliance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 381 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: PrimePay - **Location**: West Chester, US - **Founded**: 1986 ## Commercial Context - **Pricing Details**: Please contact a PrimePay sales reps for more information about pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - 360 Degree Feedback - Applicant Tracking - Approval Process Control - Attendance Tracking - Benefits Management - Biometric Recognition - Check Printing - Compensation Management - Dashboard - Direct Deposit - Employee Database - Employee Management - Employee Portal - Employee Scheduling - Mobile Access - Onboarding - Overtime Calculation - Payroll Management - Payroll Reporting - Self Service Portal - Tax Compliance - Time & Attendance - Time Tracking - Timesheet Management - Vacation/Leave Tracking - W-2 Preparation ## Integrations (2 total) - QuickBooks Online - Sage Intacct ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payroll Software](https://www.capterra.co.za/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.co.za/directory/30202/payroll/software) - [Time Clock Software](https://www.capterra.co.za/directory/30001/time-clock/software) - [Human Resources Software](https://www.capterra.co.za/directory/5/human-resource/software) - [Direct Deposit Payroll Software](https://www.capterra.co.za/directory/32598/direct-deposit-payroll/software) ## Alternatives 1. 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We just submitted our 3rd party sick pay and received our amendments the very next morning. ----- ### "Great basic software" — 3.0/5 > **Christina** | *24 November 2025* | Construction | Recommendation rating: 5.0/10 > > **Pros**: The simplicity of the product made it easy enough for almost anyone to use. The payroll process and tax management filing was helpful. > > **Cons**: Because of the simplicity of the product, it lacked the abilities and the support we needed as a growing business. > > The software was great and easy to use. It had some ability to modify the set up and codes but when it came to customer service, it was difficult to get answers and help without starting from ground zero and explaining your whole company/ process to each person. ----- ### "The money savings is totally worth it. Your not sacrificing anything." — 5.0/5 > **Mike** | *16 May 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The pricing and helpfulness of the Sales rep and the account specialist. Everyone was helpful during the onboarding process and trying to get me set up with everything. Pricing was a huge point for me and this is almost half the price of any other pay company I have been with > > **Cons**: The amount of work to bring employees from current service to primepay. Have to do a lot of manual transfer of reports and information. > > The information session was very friendly and helpful. Compared apples to apples. After the sales person went through the information, I was transfered over to my account specialist who was able to log in with me and get some of the information the needed through a web call. Now just in the process of getting employee information over. ----- ### "Ease of use" — 5.0/5 > **Heather** | *05 November 2024* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: PrimePay is easy to use. I like the intergration between PrimePay and employee navigator. > > **Cons**: I don't like the payroll cutoff time being such a hard time, when I'm actually going throught the last steps of payroll. I've been caught in verification a couple of times, and charged the "Next Day Deposit Fee". > > I enjoy using PrimePay, and will continue until further notice. ----- ### "Overall Experience" — 1.0/5 > **Mellony** | *19 November 2024* | Religious Institutions | Recommendation rating: 1.0/10 > > **Pros**: I loved that the implementation team was very knowledgable and responsive. I learned a lot from \[sensitive content hidden\] about how their system worked. I alos LOVED the > > **Cons**: System limitations. The system is unable to handle our intricut payrolls and could not give basic reports that were needed. The discovery documents was very detailed on what is needed for data migration. It made the import of information and data verification easier. > > My overall experience with PrimePay implemetation team was great exeprience, my overall experience with the system is NOT LIKEY to recommend. The system is has a lot of glitches and is limited to what is capabilities are. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.co.za/software/156904/primepay?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/156904/primepay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data