--- description: Learn more about Donorbox price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Donorbox Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Donorbox](/software/156860/donorbox) # Donorbox Canonical: https://www.capterra.co.za/software/156860/donorbox Page: 1 / 27\ Next: [Next page](https://www.capterra.co.za/software/156860/donorbox?page=2) > Empowering nonprofits with the fastest donation forms, AI-powered CRM, and seamless online and on-location giving. > > Verdict: Rated **4.8/5** by 631 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Donorbox? Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 631 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Donorbox - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$0,00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Donorbox charges platform fee of 1.5% for the month's donations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Danish, Dutch, English, European Portuguese, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, India, Ireland, Isle of Man and 20 more ## Features - Accounting - CRM - Campaign Management - Contact Database - Contact Management - Donor Management - Email Marketing - Event Management - Forms Management - Fundraising Management - Grant Management - Member Database - Membership Management - Mobile Access - Mobile Giving - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Reporting & Statistics - Volunteer Management ## Integrations (19 total) - ActiveCampaign - Bloomerang - FreshBooks - Google Analytics 360 - HubSpot CRM - Little Green Light - Meta for Business - PayPal - Rock RMS - Salesforce Nonprofit Cloud - Salesforce Sales Cloud - Shopify - Squarespace - Stripe - The Giving Block ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Fundraising Software](https://www.capterra.co.za/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.co.za/directory/20047/fundraising/software) - [Donation Management Software](https://www.capterra.co.za/directory/30548/donation-management/software) - [Charity Software](https://www.capterra.co.za/directory/30805/nonprofit/software) - [Political Campaign Software](https://www.capterra.co.za/directory/30221/political-campaign/software) - [Nonprofit CRM Software](https://www.capterra.co.za/directory/31515/nonprofit-crm/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.co.za/software/2698/donorperfect-fundraising-software) — 4.5/5 (1482 reviews) 2. [Givebutter](https://www.capterra.co.za/software/172048/givebutter) — 4.8/5 (872 reviews) 3. [Zeffy](https://www.capterra.co.za/software/220131/zeffy) — 4.8/5 (497 reviews) 4. [Bonterra Network for Good](https://www.capterra.co.za/software/111128/bonterra-guided-fundraising) — 4.6/5 (938 reviews) 5. [Bloomerang](https://www.capterra.co.za/software/131207/bloomerang) — 4.7/5 (1287 reviews) ## Reviews ### "Donation tiers with DonorBox" — 5.0/5 > **Madison** | *16 September 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: There are customizable donation tiers and it is easy embed into website. It is easy to edit and we have never had an issue with payouts. > > **Cons**: I think we were grandfathered into the donation tiers, and now you have to pay for them? There aren’t a ton of free functional options besides the donation tiers. > > Very easy to use and I really enjoy it\! We find the donation tiers really help our fundraising and it’s nice to have the recurring options as well. ----- ### "Heart of Coedmore" — 5.0/5 > **Nolwandle** | *16 September 2025* | Education Management | Recommendation rating: 3.0/10 > > **Pros**: Very easy to navigate you way around Donorbox, the website is not complicated at all. Even our donors find it very simple and straightforward > > **Cons**: Only has Paypal as a payout option in my country. They should consider getting other payout options for South Africa > > It is amazing and has helped us so much with getting donations for the ECD, it allowed people to donate from as little at $1 all the way up to $1000000 ----- ### "Streamlined Giving Made Easy" — 4.0/5 > **William** | *16 September 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Donorbox has been an excellent tool for my nonprofit. I really appreciate how easy it is to receive donations, whether one-time or recurring, and how smooth the process is for our supporters. Beyond that, the backend features have been a huge help—keeping track of donors, organizing giving history, and automatically generating donation receipts. These services save me time and make it simple to maintain strong communication with our supporters. Overall, Donorbox has made managing donations efficient and stress-free, and I’m grateful for how it helps us focus more on our mission. > > **Cons**: One area that could be improved is the fees associated with donations. A portion of each gift is taken out for processing, which can add up for a nonprofit like ours. In addition, the speed at which donations are processed and released—especially when working through payment partners like Stripe or PayPal—sometimes feels slower than expected. While I understand these costs and timelines are fairly standard across the industry, it would be a real benefit to see lower fees or quicker turnaround times for funds to reach our organization. > > Overall, Donorbox has been a great tool for our nonprofit. It makes receiving donations simple and provides excellent backend features like donor tracking and automated receipts. The main drawbacks are the processing fees and the slower release of funds through partners like Stripe or PayPal. Even so, it’s a reliable, effective platform that saves us time and helps us focus on our mission. ----- ### "Pretty good service" — 3.0/5 > **Sierra** | *16 September 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Management and tracking was my favorite aspects. I struggled to engage in a lot of the marketing tools because it seemed too big of a lesrning curve to prioritize over the other projects I was using donorbox to support. > > **Cons**: I wanted a way to engage or understand my donors a little better. Im not exactly sure what that is, but maybe a survery when they change their donation or sign up or some kind of feedback tool. > > It is an effective way to beef up your fundraising and one of few options to let people donate to any cause they want without limitations. ----- ### "Easy to use with a lot of features" — 5.0/5 > **Francesca** | *17 September 2025* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: It’s easy to use. I like that we’re able to set up peer fundraisers and different campaigns pretty easily, and change colors according to our branding. It was easy to setup, and allows for recurring donations. I also like the dedication section where people can write a loved one’s name or make a donation on behalf of someone else. I’ve been using it since 2017. > > **Cons**: Nothing that I can think of—everything is intuitive. I think it’s a little more expensive than Givebutter now, but after using them for 8 years, I don’t think we’ll be switching. > > We’ve been using Donorbox since 2017 and have been pretty happy with it so far. I have referred others to this service. ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.co.za/software/156860/donorbox?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/156860/donorbox) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data