Cogent

Cogent

by AgreeYa Solutions

Who Uses Cogent?

Debt collection agencies and law firms that concentrate in the area of accounts receivable collections and creditors' rights.

What Is Cogent?

A comprehensive collection and case management software designed with creditors rights and compliance in mind. Cogent enables law firms and agencies that concentrate in area of accounts receivable collections and creditors rights to control, manage, govern and automate their collections and case management.

Cogent Details

AgreeYa Solutions

http://agreeya.com/

Founded 1999

Cogent Pricing Overview

Cogent does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Installed - Windows

Training

In Person

Live Online

Documentation

Support

24/7 (Live Rep)

Cogent Features

Debt Collection Software
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Cogent Reviews

Showing 3 of 3 reviews

Overall
2,7/5
Ease of Use
2,7/5
Customer Service
2/5
Features
2,3/5
Value for Money
2,3/5
Andy J.
Lead Attorney
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2018/05/25

"Cogent has been a real value-add for our firm. We have been able to automate many processes and inc"

Comments: We were in need of a new way to perform our e-signing duties. AgreeYa worked with our firm and an outside vendor on a six-month project to a create web interface that will allow our documents to be merged and sent to an e-file site without manual intervention. This has significantly increased our attorney's productivity and reduced our staff time to create, manage and e-file those documents.

Pros: Cogent is a very user-friendly application for the legal collection industry. A robust platform that is far advanced from others in the industry.

Cons: Overall, my experience has been good. Everyone is very nice and tries very hard to accommodate our needs. The development level is also very high. I do wish however, that staff would be on hand during our business hours.

  • Reviewer Source 
  • Reviewed on 2018/05/25
Vladimir F.
director
Telecommunications, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 2020/05/20

"don't recommend"

Pros: Initially, they attracted us at a low price, but over time, we realized that free cheese in a mousetrap

Cons: I highly don't recommend Cogent and the manager Laura. There are other providers for this money. Offices in the USA and the Netherlands cannot agree with themselves. Bad network provider.

  • Reviewer Source 
  • Reviewed on 2020/05/20
Paul L.
Portfolio Manager
51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    2/5
  • Ease of Use
    2/5
  • Features & Functionality
    2/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/08/02

"Cogent was created for legal not operations including collections."

Comments: Our people did not do their due diligence on this system when we where in the testing and shopping phase so it was our fault in the end.

Pros: Excellent for legal operations as it has all the bells and whistles a legal collector or Paralegal would want.

Cons: Its not made for non legal collections. I was a manager that managed over 100 full time collectors on this system and it was very difficult to get them trained from Ontario.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/08/02