---
description: Learn more about Kipu price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kipu Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Patient Portal Software](/directory/30857/patient-portal/software) > [Kipu](/software/156391/kipu-emr)

# Kipu

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> Kipu is a cloud-based software that enhances enterprise and multi-provider behavioral health centers with EMR, CRM, and RCM.
> 
> Verdict: Rated **4.7/5** by 215 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Kipu?

Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers with comprehensive EMR, CRM, and RCM solutions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 215 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kipu Systems
- **Founded**: 2012

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Accounts Receivable
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Client Portal
- Clinic Interoperability
- Coding Assistance
- Confirmations/Reminders
- Customizable Forms
- Customizable Templates
- Decision Support Software
- Denial Management
- Document Management
- E-Prescribing
- EHR/EMR Integration
- EMR/EHR
- Electronic Payments
- For Medical Purposes
- Forms Management
- HIPAA Compliant
- Initial Assessments
- Insurance Eligibility Verification
- Invoice Management
- Lab Results
- Medical Billing
- Medication Management
- Multi-Location
- Multi-Provider Practice
- Patient Communications
- Patient Intake
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Practice Management
- Prescription Management
- Progress Notes
- Remote Treatment Planning
- Reporting & Statistics
- Revenue Management
- Secure Messaging
- Self Service Portal
- Telemedicine Software
- Therapy Notes
- Third-Party Integrations
- Treatment Planning
- Workflow Management

## Integrations (13 total)

- CTM
- CallRail
- Constant Contact
- DialogTech
- DialogTech Call Tracking
- Formstack Forms
- Gmail
- Google Analytics 360
- LeadsBridge
- Mailchimp
- Microsoft Outlook
- Telemetric
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Patient Portal Software](https://www.capterra.co.za/directory/30857/patient-portal/software)

## Related Categories

- [Patient Portal Software](https://www.capterra.co.za/directory/30857/patient-portal/software)
- [Psychiatry EMR Software](https://www.capterra.co.za/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software)
- [Telemedicine Software](https://www.capterra.co.za/directory/30949/telemedicine/software)
- [Mental Health Software](https://www.capterra.co.za/directory/30217/mental-health/software)
- [Mental Health EHR Software](https://www.capterra.co.za/directory/32510/mental-health-ehr-software/software)

## Alternatives

1. [Alleva](https://www.capterra.co.za/software/180899/alleva) — 4.5/5 (282 reviews)
2. [BestNotes](https://www.capterra.co.za/software/73807/bestnotes) — 4.5/5 (198 reviews)
3. [EHRYourWay](https://www.capterra.co.za/software/118789/ehr-your-way) — 4.9/5 (527 reviews)
4. [Sigmund Software](https://www.capterra.co.za/software/69928/sigmund) — 3.5/5 (35 reviews)
5. [Qualifacts Insync](https://www.capterra.co.za/software/144484/insync-emr) — 4.5/5 (391 reviews)

## Reviews

### "Would recommend 10/10" — 5.0/5

> **Virginia** | *19 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Kipu has an interface that is easy to use even for new users. Compared to othe ERMs it has always been my favorite.
> 
> **Cons**: Reporting features could be easier to use. Takes some time to learn.
> 
> Excellent experience overall and would highly recommend.

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### "Kipu, A work in progress" — 3.0/5

> **Verified Reviewer** | *16 December 2025* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: User friendly. A lot of options to keep everything organized. Very good about selecting whom has access to what. Live how it saves every time I input something.
> 
> **Cons**: Bugs. At least a couple times a week it lags really bad. Randomly it will fail to open files. Closes out of nowhere from time to time.
> 
> Pretty useful for keeping everything easy to access. Still has bugs that need worked out. From what I've seen it is the best out there for what we need as a company.

-----

### "Alyssa's Review of Kipu" — 5.0/5

> **Alyssa** | *07 June 2024* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use. I have used other EMR systems and they are not as use friendly.
> 
> **Cons**: Nothing at all. Kipu is the easiest EMR system I've every used.

-----

### "Kipu User Review" — 5.0/5

> **Ugochi** | *13 May 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to navigate the dashboard and find patients. Very user friendly interface to use
> 
> **Cons**: The history and physical is kind of limiting and does not fully incorporate psych components for admissions

-----

### "Just Ok for Nursing" — 3.0/5

> **Sarah** | *07 November 2024* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: As a nurse it is a fairly simple to use product. It looks modern and is not a "cluttered" program.
> 
> **Cons**: Not a real "task list" like hospital EMR's have. I wish there were a home screen timeline of tasks. I wish that the screen did not refresh every time a PRN medication is selected. It would be so much faster to complete med pass if it just had check boxes for the PRNs and you could select multiple at one time. The program would make communicating between the entire care team easier if there were some types of notifications to the providers when notes were placed by nursing into the client's charts. Being able to input vital signs from the information page of the client's chart would be nice as to not have to click two pages to get there.
> 
> Just ok but could use some improvement from a nursing point of view.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/156391/kipu-emr)

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| de-CH | <https://www.capterra.ch/software/156391/kipu-emr> |
| en | <https://www.capterra.com/p/156391/Kipu-EMR/> |
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| en-ZA | <https://www.capterra.co.za/software/156391/kipu-emr> |
| fr | <https://www.capterra.fr/software/156391/kipu-emr> |
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| fr-CA | <https://fr.capterra.ca/software/156391/kipu-emr> |
| fr-LU | <https://www.capterra.lu/software/156391/kipu-emr> |

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