--- description: Learn more about Member Solutions price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Member Solutions Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Martial Arts Software](/directory/30779/martial-arts/software) > [Member Solutions](/software/156382/member-solutions-membership-manager) # Member Solutions Canonical: https://www.capterra.co.za/software/156382/member-solutions-membership-manager Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/156382/member-solutions-membership-manager?page=2) > Easy-to-use CRM for martial arts schools and fitness studios. Book a quick chat to learn more today\! > > Verdict: Rated **3.9/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Member Solutions? Front-desk member management solution for small and medium-sized martial arts and fitness studios. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 71 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Jonas Software - **Location**: Hatboro, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$99,00 - **Pricing model**: Flat Rate - **Pricing Details**: For pricing information, contact Member Solutions directly. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Belt Ranking Classification - Billing & Invoicing - Booking Management - Class Management - Class Scheduling - Client Portal - Communication Management - Contract/License Management - Dues Management - Electronic Payments - Email Marketing - Employee Management - Marketing Automation - Member Communication - Member Database - Member Portal - Member Types - Membership Management - Membership Renewals - Mobile App - Online Booking - Online Payments - Online Registration - Payment Processing - Point of Sale (POS) - Recurring/Subscription Billing - Reminders - Reporting & Statistics - Student Management - Visitor Management ## Integrations (1 total) - Brivo Access ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Martial Arts Software](https://www.capterra.co.za/directory/30779/martial-arts/software) ## Related Categories - [Martial Arts Software](https://www.capterra.co.za/directory/30779/martial-arts/software) - [Club Management Software](https://www.capterra.co.za/directory/30215/club-management/software) - [Dance Studio Software](https://www.capterra.co.za/directory/30542/dance-studio/software) - [Personal Training Software](https://www.capterra.co.za/directory/30807/personal-trainer/software) - [Fitness Software](https://www.capterra.co.za/directory/30910/fitness/software) ## Alternatives 1. [Gymdesk](https://www.capterra.co.za/software/148663/martial-arts-on-rails) — 4.8/5 (148 reviews) 2. [MyStudio](https://www.capterra.co.za/software/177467/mystudio-app) — 4.5/5 (171 reviews) 3. [Clubworx](https://www.capterra.co.za/software/141410/clubworx) — 4.6/5 (79 reviews) 4. [Wodify](https://www.capterra.co.za/software/159663/wodify) — 4.5/5 (154 reviews) 5. [Zen Planner](https://www.capterra.co.za/software/134351/zen-planner) — 4.3/5 (268 reviews) ## Reviews ### "Once an innovator, but no more." — 3.0/5 > **Alec** | *01 January 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Full service billing offers peace of mind that recurring payments will be collected > > **Cons**: Software and services are limited and dated. It was a good option when there were less options; compared to systems that are now available, it feels obsolete. > > I've been a part of companies using Member Solutions since 2000. I've worked with the founders and their successors over the years, both as a billing service and a software user. I even beta tested previous iterations of their MMS software, and the subsequently acquired MyVolo. MyVolo is much more user friendly but there are still way too many clicks to navigate any function. When I opened my own business, they wanted me to use their system but I actively avoided it because there were better software options available and it's even more plentiful today. The largest complaint about Member Solutions is kind of a Catch-22. They promote their full-service billing option as a way to ensure collection of payments from clients occur on time, and they do all the work to make sure that happens. But, they become a collection agency on your behalf and no matter how you shape it, customers always gripe about the customer experience which then reflects poorly on the business. To the point that people post bad online reviews citing the poor communication experience with billing. I get it, from both sides, but the results aren't worth the expense (which is rather high as well). ----- ### "once I was used to the program it was great" — 5.0/5 > **OBrien** | *28 March 2018* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: the task reminders help me schedule my days and follow up with clients as well as potential clients > > **Cons**: some things should auto link into accounts and onto the contracts to make it easier to see progress from prospect to member ----- ### "Software can be challenging and lacking functionality, but customer support is always helpful." — 3.0/5 > **Lauren** | *24 May 2018* > > **Pros**: The task and alert system for tracking what needs to happen next to follow up with a lead or member is incredibly useful, as well as the associated "Contact log" that lets you see all of the correspondence you and other employees have recorded with a lead. Different businesses will find different levels of success with using it's various reports and features based on how they initially set up the software and what kind of check-in system they use. > > **Cons**: Sometimes does not communicate properly with MS billing side so that discrepancies appear once in a while. Small functionality bugs, like not being able to set a class or event to repeating forever, create annoyances and problems. Customer service can help with work arounds. Web Widgets are useful, but lead capture widget is very constrained to specific inputs. ----- ### "Member Solutions will free you up to do what you love to do - teaching martial arts." — 5.0/5 > **Gary** | *04 June 2015* > > Member Solutions has serviced my business, The Baltimore Martial Arts Academy, since its inception in 1996. Over the years, I have been approached by other billing companies such as EFT, Martial Soft, Mind Body, Kicksight. and others. All of these other companies claimed they could save me money and offer better service for my business. This could not be further from the truth and was obvious to me even after a few minutes on the phone with them. If you are just starting your business, I can promise you that you will have delinquent customers from time to time. If you are already in business, you would agree with me that a 10% delinquency rate is typical. Dealing with delinquencies is not fun and not something you want to spend your time doing. Let the professionals at Member Solutions handle this for you and pay the extra money ' it's worth every cent. I once received a phone call directly from Joe Galea, an executive officer of Member Solutions and at the time an owner. He called to simply touch base and ask me what I thought about the service that I had been receiving from Member Solutions. We talked for almost 45 minutes and afterwards I felt like I made a friend. Once even Joe's mom called me for the same reason\! This warmed my heart and made me feel truly valued not only as a customer but as a person, you can't put a price on that. My wife and I also met Joe in person at a Member Solutions event in Philadelphia. I can tell you that he is a genuine and a sincere person and he really does care about his clients. Annette Benning, one of the client specialists at Member Solutions, is my constant life-saver. She calls me at least once every month just to ask me if there is anything that I need to discuss concerning my account. Whenever I have a question or an issue I call Annette directly and she is always available. In fact, Annette usually preemptively calls me before I even know I have an issue\! You can ask my wife, Annette has saved my butt many times. She is awesome\! If you're considering handling billing on your own ' don't. If you considering another billing service ' don't. Member Solutions will free you up to do what you want to do and what you love to do, teaching and sharing martial arts with your students. ----- ### "Super easy to use, and when it's not, just call someone\! Everyone is great help\!" — 5.0/5 > **Jacki** | *27 November 2017* | Sports | Recommendation rating: 10.0/10 > > **Pros**: I like the ease of access. Everything is super straight forward, logical and makes sense. I really like the layout and how everything is set up for data entry. I also like it allows the option for statement billing. It's really flexible with the options it allows the client to enter. Everything is easy to see and easy to find. > > **Cons**: The only issue I've ever had was just where do I find this and I just call and talk to someone and they help me right away. If I were to improve anything, and this is just minor, but the font size is small on the navigation and me, and a few of our other instructors, all wear glasses and find it difficult to read at times. > > I don't have to chase people who are problematic. If i have questions someone always answers. I never have to wait long to talk to someone. Everything that i implement in the software happens fast. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/156382/member-solutions-membership-manager?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/156382/member-solutions-membership-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data