---
description: Learn more about HoduCC price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HoduCC Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [HoduCC](/software/156136/hoducc)

# HoduCC

Canonical: https://www.capterra.co.za/software/156136/hoducc

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> HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
> 
> Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses HoduCC?

HoduSoft is a leading Contact Center Software provider, serving hundreds of customers and helping organizations of every size of business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 95 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HoduSoft
- **Location**: Ahmedabad, India
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$10,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: HoduCC offers a free trial, after which the software is available on a per user per month basis.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, English, French, Japanese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Management
- Chatbot
- Computer Telephony Integration
- Contact Management
- Dashboard
- Event Triggered Actions
- File Transfer
- IVR
- Inbound Call Center
- Interaction Tracking
- List Management
- Outbound Call Center
- Power Dialer
- Predictive Dialer
- Quality Management
- Queue Management
- Recording
- Reporting/Analytics

## Integrations (6 total)

- Bird
- Freshdesk
- Salesforce Platform
- Twilio
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Telemarketing Software](https://www.capterra.co.za/directory/31034/telemarketing/software)
- [Auto Dialer Software](https://www.capterra.co.za/directory/30999/auto-dialer/software)

## Alternatives

1. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (871 reviews)
2. [Convoso](https://www.capterra.co.za/software/76768/cloud-predictive-dialer) — 4.5/5 (387 reviews)
3. [DialedIn CCaaS](https://www.capterra.co.za/software/29589/callcenternow) — 4.8/5 (324 reviews)
4. [Readymode](https://www.capterra.co.za/software/136728/Readymode) — 4.6/5 (142 reviews)
5. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1783 reviews)

## Reviews

### "Dynamic and Affordable Omnichannel Solution" — 5.0/5

> **Cyrus** | *31 March 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Comprehesiveness of contact centre functionality - almost anything you can think of is included.
> 
> **Cons**: Navigation could possibly be simplified to improve ease of use.
> 
> Great omnichannel solution for any company size and affordable pricing.

-----

### "Business and Technical Support" — 5.0/5

> **Matsemela** | *12 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Their solution meets most of our requirements. The team engagements were proactive for understanding our requirement.
> 
> **Cons**: Lack of support for some legacy systems/protocol such as SOAP/XML and SMPP, were we struggle to integrate but there is an engagement to resolve it.
> 
> Overall the engagement in account management, technical support, is brilliant. The staff are welcome and patient on the approach

-----

### "Reliable and Easy-to-Use Call Center Solution" — 5.0/5

> **Tom** | *12 March 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, reliable, and has great call center features. Call quality is good and it makes managing customer support much easier.
> 
> **Cons**: Initial setup was a bit complex and required technical support to configure properly. Some advanced features are not very intuitive, so it takes time to fully understand the system. The user interface could also be more modern and responsive.
> 
> Good experience overall. The system is stable, works well for call center operations, and has helped improve our communication and support process.

-----

### "Excellent Omni Channel Contact Centre Solution" — 5.0/5

> **Ali** | *23 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Having Omni channel contact centre. The platform giving the agent freedom to switch between channels and also taking breaks,
> 
> **Cons**: There could be always some improvement however nothing I can list as for now. We used custom reporting and that module fulfils our requirement for custom report
> 
> Using the new version of HoduCC for more than a year for a few project and everything went smooth so far

-----

### "Value for Money" — 4.0/5

> **Antony** | *28 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Good value for money compared to the other enterprise platforms in the market, with similar rich features that my team can use to deliver excellent customer experience without high investment costs.
> 
> **Cons**: Setup, configuration and onboarding took longer than expected, delaying our kick-off by nearly 72 hours.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/156136/hoducc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/156136/HODUCC/> |
| en-AE | <https://www.capterra.ae/software/156136/hoducc> |
| en-AU | <https://www.capterra.com.au/software/156136/hoducc> |
| en-CA | <https://www.capterra.ca/software/156136/hoducc> |
| en-GB | <https://www.capterra.co.uk/software/156136/hoducc> |
| en-IE | <https://www.capterra.ie/software/156136/hoducc> |
| en-IL | <https://www.capterra.co.il/software/156136/hoducc> |
| en-IN | <https://www.capterra.in/software/156136/hoducc> |
| en-NZ | <https://www.capterra.co.nz/software/156136/hoducc> |
| en-SG | <https://www.capterra.com.sg/software/156136/hoducc> |
| en-ZA | <https://www.capterra.co.za/software/156136/hoducc> |
| es | <https://www.capterra.es/software/156136/hoducc> |
| es-AR | <https://www.capterra.com.ar/software/156136/hoducc> |
| es-CL | <https://www.capterra.cl/software/156136/hoducc> |
| es-CO | <https://www.capterra.co/software/156136/hoducc> |
| es-CR | <https://www.capterra.co.cr/software/156136/hoducc> |
| es-DO | <https://www.capterra.do/software/156136/hoducc> |
| es-EC | <https://www.capterra.ec/software/156136/hoducc> |
| es-MX | <https://www.capterra.mx/software/156136/hoducc> |
| es-PA | <https://www.capterra.com.pa/software/156136/hoducc> |
| es-PE | <https://www.capterra.pe/software/156136/hoducc> |
| fr | <https://www.capterra.fr/software/156136/hoducc> |
| fr-BE | <https://fr.capterra.be/software/156136/hoducc> |
| fr-CA | <https://fr.capterra.ca/software/156136/hoducc> |
| fr-LU | <https://www.capterra.lu/software/156136/hoducc> |

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