---
description: Learn more about HoduCC price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: HoduCC Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [HoduCC](/software/156136/hoducc)

# HoduCC

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> HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operation.
> 
> Verdict: Rated **4.6/5** by 100 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses HoduCC?

HoduSoft is a leading Contact Center Software provider, serving hundreds of customers and helping organizations of every size of business.

Banks, Insurance, Finance, E-Commerce, BPO, MSP customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 100 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HoduSoft
- **Location**: Ahmedabad, India
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$10,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: HoduCC offers a free trial, after which the software is available on a per user per month basis.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Management
- Chatbot
- Computer Telephony Integration
- Contact Management
- Dashboard
- Event Triggered Actions
- File Transfer
- IVR
- Inbound Call Center
- Interaction Tracking
- List Management
- Outbound Call Center
- Power Dialer
- Predictive Dialer
- Quality Management
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics

## Integrations (10 total)

- Bandwidth
- Bird
- Bitrix24
- Dynamics 365
- Freshdesk
- Pipedrive
- Salesforce Platform
- Twilio
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Telemarketing Software](https://www.capterra.co.za/directory/31034/telemarketing/software)
- [Auto Dialer Software](https://www.capterra.co.za/directory/30999/auto-dialer/software)

## Alternatives

1. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (891 reviews)
2. [Convoso](https://www.capterra.co.za/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews)
3. [DialedIn CCaaS](https://www.capterra.co.za/software/29589/callcenternow) — 4.8/5 (335 reviews)
4. [Readymode](https://www.capterra.co.za/software/136728/Readymode) — 4.6/5 (145 reviews)
5. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1789 reviews)

## Reviews

### "Business and Technical Support" — 5.0/5

> **Matsemela** | *12 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Their solution meets most of our requirements. The team engagements were proactive for understanding our requirement.
> 
> **Cons**: Lack of support for some legacy systems/protocol such as SOAP/XML and SMPP, were we struggle to integrate but there is an engagement to resolve it.
> 
> Overall the engagement in account management, technical support, is brilliant. The staff are welcome and patient on the approach

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### "Dynamic and Affordable Omnichannel Solution" — 5.0/5

> **Cyrus** | *31 March 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Comprehesiveness of contact centre functionality - almost anything you can think of is included.
> 
> **Cons**: Navigation could possibly be simplified to improve ease of use.
> 
> Great omnichannel solution for any company size and affordable pricing.

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### "My Experience Using Hudu CC" — 4.0/5

> **IFECHUKWU JACINTA** | *07 September 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Hudu CC is how easy it makes handling calls. It is convenient for making and receiving calls, callbacks, and outbound calls, and it helps make communication with clients more organized and straightforward.
> 
> **Cons**: What I like least about HuduCC is that there are occasional network or call connection issues, which can sometimes interrupt a conversation with a client. Aside from this, I find the platform easy and convenient to use.
> 
> My overall experience has been how easy it is to use when following up with clients through callbacks. It makes it easier to reach clients and continue conversations when an issue requires further assistance or follow-up.

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### "Feature-Rich and Flexible Omnichannel Customer Experience Platform" — 5.0/5

> **Prince** | *25 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: HoduCC provides a comprehensive contact centre platform with a good combination of voice, omnichannel communication, CRM integration, reporting and automation capabilities.
> 
> **Cons**: Initial configuration and integration may require a learning curve. There is a learning curve when implementing and configuring some of the more advanced features. Organisations deploying the platform may require appropriate technical expertise and onboarding, particularly when integrating it with existing telephony infrastructure, CRM systems and other enterprise applications.
> 
> Our overall experience with HoduCC has been positive. The platform provides a comprehensive set of contact centre and omnichannel communication features, with good flexibility for different business requirements. We particularly appreciate its combination of voice, digital channels, reporting, call management and automation capabilities.

-----

### "HoduCC UX Improvement" — 3.0/5

> **Verified Reviewer** | *07 September 2026* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: The platform serves it purpose, calls are clear enough and its nice that activities like follow-up calls can be scheduled.
> 
> **Cons**: The platform randomly logout users, users have to constantly refresh the browser tab to stay active. Also, the UX is not user friendly, most of the icons and tabs need to be taught to understand their functionality. The interface looks packed, even with the submenu on the left pane, there's still a lot of info to grasp in one view.
> 
> It serves it purpose but could use some UI/UX improvements and web session stability. There should be good structural categorisation of the menu's and tabs, the icons should have clear text describing its functions.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/156136/hoducc)

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| en | <https://www.capterra.com/p/156136/HODUCC/> |
| en-AE | <https://www.capterra.ae/software/156136/hoducc> |
| en-AU | <https://www.capterra.com.au/software/156136/hoducc> |
| en-CA | <https://www.capterra.ca/software/156136/hoducc> |
| en-GB | <https://www.capterra.co.uk/software/156136/hoducc> |
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