17 years helping South African businesses
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What Is Bob?

Bob is a single source of truth for your people data which can connect to your ben-admin system of choice. In Bob, HR pros can collect employee's relevant data during onboarding, allow self-service to update information during life-changing events, and quickly sync new joiners, leavers, and any other changes to your system.

Who Uses Bob?

Successful companies see value from Bob when they are: mid-sized, multi-national, put people first, need to tackle the complexities of global HR processes, and remain agile in an ever-changing world.

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Reviews of Bob

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Konstantin
Konstantin
Head of Information Security in Netherlands
Verified LinkedIn User
Financial Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Fully satisfied as a user

5.0 last year

Pros:

Great user-friendly interface. Handy search and user profile browsing!

Cons:

Maybe a lack of integration with other tools, and little bit odd API with some confusing responses.

Gary
Head of People in UK
Telecommunications, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Makes us look professional

5.0 last year

Comments: Great solution and great company. Really easy to implement and the ? At the bottom that shows you a video on how to use the page is incredible for set up. Everything you need is in HiBob and there is always 2/3 different ways to do a task to suit each organisation.

Pros:

HiBob tracks all out HR data in one place and we can access it with ease. When we onboard new employees, they love it and it makes us look really professional as a company.

Cons:

The mobile app is great but you can’t see other people leave. A company view like there is on the desktop would be perfect.

Verified Reviewer
Verified LinkedIn User
Financial Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Not worth the pricetag

2.0 2 years ago

Comments: Disappointing. For the price you pay, it's simply not worth it.

Pros:

It was easy on the eyes from a user perspective for employees

Cons:

The 1on1s weren't recurring for managersThe demo showed us all the bells and whistles but they all came either added costsForms didn't flow properlyThe setup of this was a nightmare especially syncing it to payroll and creating the pay and leave rulesRestrictions around which users or administrators can have access to things in particularMany steps to do something simpleNo on demand support even during implementation it was all self serviceIssues with leave submitted syncingSurveys are incredibly basic, questions are double barrelled, non actionable and aren't backed by research or science

Ali
Customer Specialist in Spain
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good application for for small companies.

5.0 4 months ago

Comments: Overall experience is positive, small companies which have less then 1K employees might find this app very useful,

Pros:

Very simple look, and quite intuative. It is good for small companies for managing employees time punchs and holiday requests.

Cons:

Lacking of regular updates, and feels like a bit empty and basic regarding the functions that other similar apps provide such as Polaris PSA's "Replicon".

Marija
People Manager in Sweden
E-Learning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Affordable, customisable and easy to navigate

5.0 2 years ago

Comments: We are satisfied with hibob as our HRIS solution. We are a remote company so it´s really important that all is in one place and that we can track each other bank holidays, different announcements and just being able to get all relevant data with few clicks.

Pros:

The easiness of setting up and customising the system to the company's needs. Not to forget that the price was less than what we were paying for another software that has not had half of the features like hibob. In the end, the system is pretty straightforward for the users, if you are an admin you can easily get the information you need and all is even accessible from your phone.

Cons:

Some of the features could be more customisable such as an organisation chart, conditioning on reviews but if you do report it to the team they communicate if that customisation is on the roadmap or if they believe they will develop it. It would be great to have webinars on new features and great practises of hibob employees itself.

Stefan
HRBP in Sweden
Entertainment, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Are you looking for something new?

5.0 last year

Pros:

A central platform that can connect to all other satellites in your organization, versatile in so many ways.Bobs modules are great, you can define your own system and build as grow, from start-up to corporate

Cons:

We would love to have Calculation fields in compensation planning.And be able to define our own calculations for ex Annual Bonuses

Helen
HR Business Partner in UK
Research, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Effective and Intuitive

5.0 last year

Comments: Very positive, lots to do and adapt for each business

Pros:

It seems unique it is adaptability to any and all businesses

Cons:

There are so many elements to bob, so there is a lot to learn

Ashley
Senior Manager, People Operations in US
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Fantastic, Flexible Option

5.0 last year

Pros:

Unlike other HRIS companies I've worked with in the past, the Bob platform is incredibly flexible. I'm able to set up customized onboarding flows, employee fields, and reports for every instance. Surprises come up in HR a lot and HiBob can go with the flow.

Cons:

My least favorite feature is no good screen to view all holidays across the company for employees.

Anders
HR Generalist in US
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Extremely satisfied with bob as a comprehensive HRIS

5.0 2 years ago

Comments: Our experience has been exemplary, especially compared to past HR systems we've worked with.

Pros:

Bob is extremely user friendly and allows for customization to meet our needs. Customer support is very responsive and helpful in coming up with creative solutions to achieve our goals for the system. They take our feedback and implement changes regularly that constantly improve efficiency and make our lives easier.

Cons:

My only complaint is the relative lack of flexibility to update the look and feel in bob. We have also experienced some issues with moving task due dates.

Amanda
People Operations Manager in US
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

A big project to implement but worth it at the end

5.0 last year

Pros:

Having used other HR platforms, Bob definitely seems to have more robust features. Their support team has been very helpful so far, and we've heard a lot of excitement from our team about rolling this out. It's pretty flexible and customizable, and the home page is one of the best I've seen.

Cons:

The implementation is a very big, time consuming, project. As I mentioned there are a lot of features, so that requires a lot of set up. And unfortunately, not every feature is as straightforward as it may seem.

Verified Reviewer
Verified LinkedIn User
Biotechnology, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great for Growing Global Company

5.0 2 years ago

Comments: Our first implementation specialist was amazing. She provided excellent resources and followed up quickly. She was knowledgeable and helpful. Our account manager is also very good and she works with us monthly to help make sure that we're meeting our annual HR goals by reducing administrative workload in the system and allowing us more time to focus on the people of the organization.

Pros:

More than just an HRIS, it's a place for employee engagement. Great personalized homepage to keep people updated. Easy to use and to set up. You can keep a pulse on the culture with ease. They are constantly improving product and takes feedback from clients and they keep you informed. They also work with you to ensure that the product is meeting your needs and help you find ways to better utilize it. It's easy to implement new items and grows with the company well. We were able to globalize our Org chart and better integrate the global teams.

Cons:

Currently, there is no way to have a site admin vs a total admin. This is an issue if you want a HR lead at each site to be able to customize the program without access to their counterpart's private information. Also, employee's do not have the ability to opt in or out for their birthday or work anniversary being shared. There are work arounds but right out of the box, it's either all employees show up or none show up on the homepage.

Leeav
Finance Intern in US
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

HiBob Review

5.0 2 years ago

Comments: I love this software and would recommend it to all companies looking to get a HRIS system in place.

Pros:

I love the UX and especially the customer support team, both in Israel and in NY.

Cons:

Sometimes features aren't available for different employees and it takes time to talk to the HR manager to allow some permissions.

Verified Reviewer
Verified LinkedIn User
Renewables & Environment, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Hibob, making employee life easy and better

5.0 last year

Comments: Using bob has made employee management easier

Pros:

Performance management and offboarding features

Cons:

I wish bob could also serve as a clock-in device. Overall, it is a great software

Pierre
People Services Specialist in Netherlands
Philanthropy, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

An honest review of HiBob

5.0 last year

Comments: A real challenger to the old-school main systems around. HiBob along with others really manage to bring a breath of fresh air in HR management and HRIS tools in general. I could not recommend it more.Its system as a SaaS is extremely convenient and can tailor it to any potential use, whether limited in combination with other systems or as your full HR system.

Pros:

Every feature of HiBob has a meaningful impact, as long as it is properly set and used. The support team is fantastic and solves issues extremely quickly.We have HiBob for our organisation since last year, but I don't see how we could have done it with any other system. The most impactful to me is clearly the employee database management, and its general ease of use.

Cons:

There are some automation features that are lacking, for instance the time and attendance module not being automatically linked to overtime policies. But I have no doubt that this will be implemented soon.The price can also be a deterrent, but it does fit with our purpose and need.

Shannon
Payroll and Benefits Administrator in Canada
Apparel & Fashion, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

My Bob Review

5.0 last year

Comments: Very positive. Time taken to understand the relationship between customizable parts is worth the investment (task + flows, fields + values and API related functions).

Pros:

Having a singular location for all of our employee data and being able to search up the information I'm looking for saves me lots of time. Importing information in bulk is also super handy.

Cons:

It was disappointing to learn that Sandbox features are behind a paywall since it's important for us to test and view features before implementing them to the hole company. The benefits page is a bit limiting in that you have to upload spreadsheets for each update.

Mohd Akmal
IT Support Technician in Malaysia
Financial Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Bob is loved by our company, both by employees and the HR team.

5.0 11 months ago

Pros:

A smooth and straightforward way of managing your leaves, time offs, and personal details within the company.

Cons:

So far, none can we say about it. Everything's good so far.

Manu
Finance Manager in Australia
Mining & Metals, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best Value of MOney and easiest App

5.0 last year

Comments: Very happy with the app as it have assisted us in getting streamlined with employee experience

Pros:

Simple App with high value to end user. The ability to customise tasks, flow, etc. is great.

Cons:

Can be better integrated to some of the widely used ERP like Pronto

Sorin
Finance Manager in Romania
Information Technology & Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great tool

5.0 10 months ago

Pros:

Easy to use and integrated with our Pento payroll software.

Cons:

Can not manage very efficient employess internal transfers beetwen organisations.

Sheila
Global HR Director in Israel
Financial Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

OverBobing

4.0 last year

Comments: Very positive

Pros:

I like ti centralize all the info to have an instant picture a virtual place where to meet when important communication or done user friendly

Cons:

Tasks module not so easy to use and some other related future not so intuitive

Brian
Global People Operations Specialist in UK
Automotive, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Lovely product!

4.0 last year

Pros:

The user interface is modern and intuitive. The platform is highly customizable.

Cons:

The mobile app is not as user-friendly as the web app.Every profile created on Bob counts as a user. However, they have the same pricing if we want to add a contractor or freelancer. I miss more data from the analytics perspective. High price.

Shannon
People Advisor in UK
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

An Introduction to bob

5.0 last year

Comments: Amazing!!

Pros:

Bob has revolutionised our HR department. it is nice and easy to use which allows employees to take charge of their own people management and annual leave.

Cons:

Needs private feedback outside of the PDR process

Lucie
Global Head of People Ops in Czechia
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Best HRIS I’ve worked with so far!

5.0 2 years ago

Pros:

Complex HRIS with al the features you need for small/mid-size company, they cover all the employee life-cycle. Very remote/global-friendly. Pretty easy implementation, great support from their team during the selection & implementation process and even now when we need help with some issues/questions. Highly recommend Bob!

Cons:

NA - We are really satisfied with HiBob!

Verified Reviewer
Verified LinkedIn User
Program Development, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

bob in my enterprise

5.0 last year

Comments: I use bob in my enterprise to share my work and watch the work of my partners, it's a great tool to keep contact with them.

Pros:

I really like Bob that it is a social network to connect with my classmates

Cons:

I don't have many points for improvement, some that could be, having a chat with your colleagues, but with the integration with slack it's enough

Leah
Executive Assistant to the President and CEO in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Bob has helped improve our organization's culture!

5.0 2 years ago

Comments: It is great for team members to have access to the org chart, their goals and reviews right at their finger tips.

Pros:

Using Bob for onboarding, goal setting, and performance management have streamlined a lot of our bulky processes. We look forward to moving forward using more of the product soon.

Cons:

I wish the integration of HR data would be a little easier or that we could have help now that we are ready to start that part even though we have been using Bob for other things for a while.

Mads
People Lead in UK
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great platform with room for improvement

4.0 last year

Comments: Ok, could be better as there are a few gaps in performance management and tracking. But overall fine.

Pros:

The home page is a user-friendly and nice to see an overview of birthdays/anniversaries/time off when opening up Hibob.

Cons:

The difficulty with adding time off policies for different countries and for people who have non-standard part-time hours.