Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Our commitment
Independent research methodology
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How Capterra verifies reviews
Capterra carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How Capterra ensures transparency
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
shopVOX
shopVOX Overview:
What Is shopVOX?
ShopVOX is a comprehensive web-based, easy to use management solution for custom fabricators.
Our solution includes everything you need to run your shop - sales lead tracking, quoting, work orders, purchase orders, job management and scheduling, online proof approvals, Quickbooks integration, business intelligence, online credit card payments through Authorize.net, and much more.
Perfect for
- Sign companies
- Printing companies
- Apparel companies
- Custom manufacturers
- Job shops
Who Uses shopVOX?
Custom manufacturing businesses such as sign shops, print shops, embroiderers, screen printers, trophy and award companies, and vehicle wrap shops.
Where can shopVOX be deployed?
Cloud-based
On-premise
View 6 more
Overall rating
See all reviews
Based on 241 reviews
Reviews sentiment
Positive
93%
Neutral
3%
Negative
4%
Starting Price
US$99,00
Per User, Per Month
Free trial
About the vendor
- TechVOX
- Located in South San Francisco, US
- Founded in 2010
shopVOX support
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Show more details
Australia, Canada, Iceland, Ireland, New Zealand
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- Australia
- Canada
- Iceland
- Ireland
- New Zealand
- South Africa
- United Kingdom
- United States
Languages
Show more details
English, French
Compare with a popular alternative
Show more details
shopVOX
US$99,00
month
Free version
Free trial
4,3 (241)
4,5 (241)
4,6 (241)
VS.
Starting Price
Pricing Options
Ease of Use
Value for Money
Customer Service
US$9,00
month
Free version
Free trial
4,5 (5 691)
4,3 (5 691)
4,4 (5 691)
Other great alternatives to shopVOX
Show more details
Top rated features
Due Date Tracking
Order Fulfillment
Top rated features
Multiple Projects
Task Management
Top rated features
Project Management
Project Planning/Scheduling
Top rated features
Commenting/Notes
Project Planning/Scheduling
Top rated features
Employee Time Tracking
Mobile Access
Top rated features
Multiple Projects
Project Planning/Scheduling
Top rated features
Employee Onboarding
Financial Management
Top rated features
Customizable Fields
Project Tracking
Top rated features
Accounting Integration
Invoice Processing
Capterra verified reviews for shopVOX
Translation Disclaimer
This service may contain translations provided by google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
Overall rating
Based on 241 reviews
Write a Review!
Filter reviews (241)
Filter reviews (241)
Filter reviews (241)
Sort by
Bradley
Manager in South Africa
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Source: GetApp
"Price Increase"
04 May 2024
The product was awesome, modular, pricing was good but management terrible. They couldn’t care less if you happy or not. Disgusting.
Pros:
I liked that you could pay for the modules you wanted but that has changed.
Cons:
The sudden price increase, 350% to be specific and the founders attitude to my complaint. I was told if I don’t like the increase to just leave and go find something else.
Reviewer Source
Show more details
Katie
Sign Shop Manager in Canada
Graphic Design, 2–10 Employees
Used the Software for: 6-12 months
"Fantastic Online System"
13 December 2024
Shopvox is our first online system so I don't have anything to compare it to. However, We made the transition from paper dockets to this program back in July and it has been a complete game changer! I am so happy that we decided to go digital and use this platform. It has helped us stay on track and move through jobs quickly. It is very easy to keep track of projects and see what stage they are at if someone calls to inquire about a specific job. Thank you Shopvox!
Pros:
I love how user friendly it is! Their support team is fantastic and are always quick to help.
Cons:
Inputting everything was a hassle but it helped us get more organized. Nothing to do with the program itself!
Reviewer Source
Show more details
Christian
Managing Member in US
Printing, 2–10 Employees
Used the Software for: 2+ years
"Good Job Management Software for printers... Needs better support"
06 September 2024
It is good software, not great... their customer support is horrid.
Pros:
It has alot of great features, and a mature job management system
Cons:
Lack of care for their customers, stuck in their own mindset of their way is the right way, not willing to change or grow.
Reviewer Source
Show more details
Nar
CEO in US
Printing, 11–50 Employees
Used the Software for: 1+ year
"#TEAMSHOPVOX"
25 November 2025
Shopvox user it has been a great experience using Shopvox and just to have a peace of mind that if we have any questions issues or concerns it's just a chat away from having a live person helping you through whatever issues you might have.
Pros:
Shopvox is a very important part of our business and we rely on Shopvox every single day. The Customer Support has been second to none compared to other companies. We have dealt with in the past the features and upgrades just keep on getting better if you're a small medium or large print shop I highly recommend using Shopvox as it will scale with you regardless of what stage of business you're in we have been using Shopvox for about nine years now. #Shopvox
Cons:
The Customer Service when we first started, it was not the best but throughout all these years, they have really stepped up their game to be on top of their product. I wish we had an open API system so I can integrate it with our AI business, software, and integrate, sending, and getting in receiving invoices and estimates.
Reviewer Source
Show more details
Lloyd
Principal in US
Printing, 2–10 Employees
Used the Software for: 2+ years
"ShopVox Business Solution"
10 October 2024
The ShopVox app also offers various communication messages to keep customers informed while also validating workflow. The app is designed to run all facits of the Custom Apparel, Signs & Banners or Promotional products business.
Pros:
The User help options are well designed with immediate responses to chats. The Application is easily integrated with our financial mangement tools offering simplified management reporting
Cons:
The cost associated with adding a second user to the system. A small business plan should offer at least 2 individul users designed to handle 2 indipendent user logins sharing the same business data.
Reviewer Source
Show more details
TechVOX Response
23 October 2024
Thank you so much for your thoughtful review! We’re glad to hear that our support and financial management integration have been helpful in streamlining your operations. We appreciate your feedback regarding user pricing, and it's great to know that shopVOX aligns well with your business needs. We’re always listening to ways we can improve and will consider your suggestion carefully.