Who Uses Syxsense Manage?

IT professionals, SecOps departments and MSPs with 100 -100,000 endpoints in need of advanced Endpoint Management and Endpoint security in one solution.

What Is Syxsense Manage?

Syxsense Secure offers vulnerability scanning, patch management, plus Endpoint Detection and Response (EDR) all in one powerful solution. Syxsense Secure uses artificial intelligence (AI) to help security teams predict and eliminate threats. Experience real-time monitoring for malicious processes, automated device quarantine, and live data for insight into the health of every endpoint across your network.

Syxsense Manage Details

Syxsense

http://www.syxsense.com/

Founded 2012

Syxsense Manage Pricing Overview

Syxsense Manage does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Syxsense Manage Features

IT Asset Management Software
Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Access Controls/Permissions
Capacity Management
Compliance Management
Inventory Management
Issue Auditing
License Management
Maintenance Scheduling
Patch Management
Remote Access/Control
Backup and Recovery
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Scheduling
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritisation
Patch Testing
Remote Access/Control
Vulnerability Scanning
Diagnostic Tools
File Sharing
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Syxsense Manage Reviews

Showing 5 of 32 reviews

Overall
4,8/5
Ease of Use
4,6/5
Customer Service
4,9/5
Features
4,5/5
Value for Money
4,7/5
Verified Reviewer
IT Desktop Administrator
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/06/06

"Great service and support. Evolving to fit customer needs."

Comments: With any software, there is a learning curve and this is no exception. However, from trials of many other patching solutions, this was far and away the most intuitive . The support has helped me understand some of the more common errors and how to correct them on my end.

Pros: CMS has everything I was looking for in an online patching solution. The customer support is always fast and accurate, while offering fantastic solutions beyond what my questions were.

Cons: The remote assistance portion lags to the point where it is not very useful. The FAQ and Help sections are high level, without many answers on more detailed questions.

  • Reviewer Source 
  • Reviewed on 2019/06/06
Wilfredo L.
IT Assistant
Information Technology & Services, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/07/12

"Mid size company using Patch Manager to manage Desktop/Laptop updating policy"

Comments: Outlook windows updates were causing issues and since wsus packages these we could not manage the updates with out a tool, since CMS we are not able to verify the update before deploying.

Pros: The ease of use, we have spent less time managing the program and less time assisting with issues since the deployment of CMS/ Patch Manager.

Cons: Not sure yet seems to work fine on all aspects and functions

  • Reviewer Source 
  • Reviewed on 2019/07/12
Bertie P.
IT Manager
13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    2/5
  • Ease of Use
    4/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/05/10

"Could never get things right"

Pros: When it worked properly, it was amazing. The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance.

Cons: Scheduled tasks failed often. Tried a combination of using the vRep and going agentless. Long story short, could only ever complete about 10% of all patch jobs. The site was always unbearably slow as well. We're based in Alaska so perhaps the sluggish site was just our connection back to the Verismic servers.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/05/10
Ètienne R.
Systems Administrator
Legal Services, 501-1 000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/03/31

"Syxsense patch management is instrumental in making telework happen"

Comments: A couple of years ago, our organization saw a need to move its patch management technology, which was on-prem, to a cloud solution. As we started to transition to a mobile workforce, we quickly realized that we needed to have the same visibility into the laptops as we had into our desktops and servers. We vetted several companies. None offered the capability and simplicity of the Syxsense.

Pros: Syxsense is much more than a patch management solution. Syxsense gives us the ability to deploy software and provide remote assistance to our employees no matter where they are in the world.

Amid the COVID-19 pandemic, with more and more of our employees being required to work from home, Syxsense has been instrumental in making telework happen for our organization.

Cons: Having a cloud solution is a huge benefit over what we were using, which was on-prem. There's nothing I like least.

  • Reviewer Source 
  • Reviewed on 2020/03/31
Shannon R.
IT Support
Legal Services, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017/05/19

"Pleasure to deal with "

Comments: Its a great tool that I use daily and wouldnt be able to do my job without it!

Pros: I LOVE this software. In our organisation it is used as an assets DB, Remote control tool and its our patching tool too. As we have offices all over the country its not convenient to go down to the offices every times there is an issue nor is it cost effective for the business, so using CMS is great as we can connect the PCs/ Laptops in seconds to resolve issues and manage machines. The support staff are excellent at resolving any problems quickly and do a thorough job to make sure everything is resolved before closing down the ticket. The training staff are great too! No question is too silly and they are always happy to help with what ever issues / queries we had - IE setting up software deployments and using patch manager.
I would highly recommend CMS for small and large business. Other Verismic products are just as high quality as this one.

  • Reviewer Source 
  • Reviewed on 2017/05/19