Who Uses GetResponse?

We offer a complete suite of simple-yet-powerful solutions, scaled and customized for small and large companies.

What Is GetResponse?

Connect directly with everyone, anywhere, anytime. Proven Email Marketing from the experts trusted by 350,000+ businesses for more than 20 years, with unmatched deliverability to get your message to the right audience at the perfect time. We made creating emails easier than ever with customizable designs and a drag-and-drop editor built to do the heavy lifting for you. Send based on sequences, triggers and segments with easily digestible data to optimize based on what works best for you.

GetResponse Details

GetResponse

http://www.getresponse.com/

Founded 1997

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GetResponse pricing overview

See pricing plans

GetResponse does not have a free version but does offer a free trial. GetResponse paid version starts at US$15,00/month.


Starting Price

US$15,00/month See pricing details

Free Version

No

Free Trial

GetResponse deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

GetResponse Features

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics/ROI Tracking
  • Automated Scheduling
  • Behavior Analytics
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • List Management
  • Live Chat
  • Marketing Automation
  • Mass Texting
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Third Party Integrations
  • Website Analytics
  • Workflow Management

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  • API
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  • Campaign Analytics
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  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Event Marketing
  • Event Triggered Actions
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • Web Forms
  • Workflow Management

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  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Click Tracking
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Recovery
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Inbox Management
  • Monitoring
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • Whitelisting/Blacklisting
  • Workflow Management

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  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture
  • List Management
  • Mailing List Management
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms

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  • Conversion Rate Optimization
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  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Form Builder
  • Forms Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Multi-Channel Marketing
  • Publishing Options
  • Real Time Analytics
  • Real Time Editing
  • Reporting & Statistics
  • Reporting/Analytics
  • Responsive
  • SEO Management
  • Social Media Integration
  • Template Management
  • Third Party Integrations
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  • Customizable Branding
  • Customizable Templates
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  • Email Management
  • Email Marketing
  • Email Templates
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  • Engagement Tracking
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  • Lead Capture
  • Lead Database Integration
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  • Conversion Tracking
  • Customer Database
  • Customizable Branding
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  • Customization
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  • Dynamic Content
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  • Engagement Tracking
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  • Lead Capture
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  • Marketing Automation
  • Marketing Calendar
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multivariate Testing
  • Real Time Data
  • SMS Marketing Managment
  • Sales Analytics
  • Search Marketing
  • Segmentation
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  • Social Promotion
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  • Customizable Fields
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  • Customizable Templates
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  • Design Management
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  • Widgets
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GetResponse Alternatives

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GetResponse Reviews

Read all reviews

Overall rating

4,1/5

Average score

Ease of Use 3,9
Customer Service 4
Features 4,1
Value for Money 3,9

Review software

Share your experiences with other software buyers.

Write a Review!
Calvin K.
Freelancer
Online Media, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/07/25

"Why you should really get Getresponse for your business"

Comments: My business keeps on growing daily just by using Getresponse’s features.
All of my emaillists are easy to maintain and customers are happy with the services too.
Once setting up a automation flow properly you never have to look at it again

Pros: - Very easy to use and therefore userfriendly for all
- Updating more features often, Getresponse listens to their customers
- Creating and maintaining lists never was this easy
- My business keeps on growing just by using Getreponse

Cons: - using images in the emails are not resizable easily
- landing page maker can use some more work, drag and drop is ok, not perfect yet
- very little options with the lowest paid subscription, have to update to soon to get “good” options

Vendor Response

by GetResponse on 2021/07/27

Hi Calvin!

Thanks for taking the time to leave such a detailed review. Your feedback is important to us! -Taylor

  • Reviewer Source 
  • Reviewed on 2021/07/25
Verified Reviewer
Co-Founder
Leisure, Travel & Tourism, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/12/03

"GetResponse is a solid alternative to MailChimp"

Comments: Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Pros: GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Cons: The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

  • Reviewer Source 
  • Reviewed on 2019/12/03
Marre H.
Mede eigenaar
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    2 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2021/07/20

"Vooral niet aan GetResponse beginnen"

Comments: Ik zou het gebruikt van GetResponse ten zeerste afraden. Vanaf moment 1 belanden onze nieuwsbrieven in de spam. Wij hebben toen contact gehad met GetResponse hoe we dit kunnen verbeteren. Omdat dit bij onze vorige nieuwsbrieven via Mailchimp niet het geval was. Hun graden toen aan om een code toe te voegen aan ons domeinen. Dit heeft het nooit opgelost, sterker nog wij waren volgens GR het probleem.. GetResponse dwong ons vervolgens bepaalde aanpassingen te maken in onze nieuwsbrief. Ja, ze dwongen dit want ons account werd namelijk gewoon geblokkeerd. Uiteraard stonden we hier open voor want wij hoopte ook op een oplossing, echter was de toon en manier hoe dit werd opgedragen was niet oke! We hebben allen aanpassingen en aanbevelingen gedaan. Echter is vorige week ons account definitief gesloten.
- We hebben betaald voor een jaar maar hier maar 4 maanden gebruik van gemaakt. De overige maanden krijgen we niet terug want dit zou ergens in de algemene voorwaarden staan opgenomen. Terwijl kun ons account hebben geblokkeerd.
- Alle data mbt verstuurde nieuwsbrieven zijn we kwijt, want hier willen zij geen inzichten meer in geven.
- We mogen geen back up meer maken van nieuwsbrieven die al klaar stonden om verstuurd te worden.
Kortom ik zou echt een andere partij! Deze partij is niet klantvriendelijk, niet oplossingsgericht en denk absoluut niet mee in oplossingen.

Pros: Drag and drop vormgeving van nieuwsbrief is erg fijn.

Cons: - Extreme onvriendelijke klantenservice.
- Veel nieuwsbrieven belanden in de spam (hier hadden wij met mailchimp geen last van).
- Willen niet meedenken in oplossingen, maar dingen je bepaalde aanpassingen te doen in mailinglijst en nieuwsbrieven, zonder dat hier een bepaalde motivatie over gedeeld wordt;
- Je account wordt geblokkeerd zonder overleg of contact,
- Je account wordt verwijderd zonder overleg of contact, waarna je alles kwijt bent:
gemaakte content en data die je hebt verzamelt over je nieuwsbrieven.
- Wij hebben betaald voor een jaar, na 4 maanden willen we eigelijk allemaal niet meer met elkaar samenwerken. De resterende maanden krijgen we niet terug.
- Alles wat ze doen is zogenaamd geaccepteerd omdat dit in de algemene voorwaarden staat, maar in werkelijk is het onredelijkheid en niet klantvriendelijk.

Vendor Response

by GetResponse on 2021/07/28

Hi Marre,

We are sorry to hear that our support team has not met your expectations.

Deliverability is influenced by multiple factors. I would advise you to contact our Deliverability Team via the Support team, as each case is treated individually and requires a separate investigation and consultation in order to provide maximum efficiency and to ensure that our Customer's goals are met.

An immediate termination of an account can only happen for reasons clearly stated in the Terms of Service.

The deletion of an account only occurs when the account is unpaid and inactive for more than 90 days.

Regarding the data backup, we can generate and provide such a back-up file on user's demand via chat or email, if the account still exists.

By purchasing and using GetResponse you have accepted our Terms of Service. Violation of those has resulted in the closing of your account and as per our Refund Policy and GetResponse being pay-as-you-go type of service, the refund wasn't issued. -Taylor

  • Reviewer Source 
  • Reviewed on 2021/07/20
Fabian D.
Digital Marketing Strategist
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021/07/28

"My Getresponse Review"

Comments: I absolutely love Getresponse and I use it daily. I easily design my marketing campaigns and even get customers to my landing page with the built in advert creator for Facebook and Google. My business cannot run without Getresponse.

Pros: Getresponse is a complete marketing automation tool. You don't need any other platforms. You can host your website, build beautifull landing pages, capture leads, place adverts in social media and google, and send unlimited emails to your list.

Cons: The only thing I can think of is that there are cheaper autoresponders on the market. However, these cheaper autoresponders do not provide the functionality and ease of use of Getresponse.

Vendor Response

by GetResponse on 2021/08/02

Hi Fabian!

Thanks for taking the time to leave such a detailed review! We really appreciate your feedback.

We'd love to collect more insights from you. If you're interested, please send us an email to [email protected]! -Taylor

  • Reviewer Source 
  • Reviewed on 2021/07/28
Jose eduardo S.
administrator
Accounting, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/05/08

"getresponse the software that will help you increase your sales by 50%."

Comments: very happy as it made me reach 1m dollars in 2 years, in my course store business.

Pros: Hi,I am a frequent user as I have a business selling courses and the software helped me to bill 1m dollars in these 2 years because it helped me to get my potential customers to buy my courses,as well as it helped me this software will help you to have more sales,believe me it is better than other alternatives like clickfunnels as it costs less than 15 dollars a month compared to their competition,what are you waiting for!

Cons: nothing, since it is better to use templates, everything is already implemented so that your sales will be boosted.

Vendor Response

by GetResponse on 2021/05/15

Hi Jose!

Thanks for taking the time to leave a review. Your feedback is important to us! -Taylor

  • Reviewer Source 
  • Reviewed on 2021/05/08